Port Columbus International Airport (CMH) - 10 min drive
Restaurants
Potbelly Sandwich Shop - 4 min walk
Parable Coffee - 4 min walk
Condado Tacos - 2 min walk
Hemingway's Coffee Nook - 3 min walk
4th & State - 3 min walk
About this property
The Plaza Hotel Columbus at Capital Square
When you stay at The Plaza Hotel Columbus at Capital Square, you'll be within a 15-minute walk of COSI and Greater Columbus Convention Center. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Plaza Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden.
Languages
English, Spanish
At a glance
Hotel size
403 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Height restrictions apply for on-site parking
Off-site parking within 1001 ft (USD 17 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Children's menu
Working away
24-hour business centre
9 meeting rooms
Computer station
Conference centre (16686 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1984
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in reception
Television in common areas
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Height-adjustable showerheads
Grab bar in bath
Transfer shower
Lever door handles
Room amenities
Be entertained
IPod docking station
LCD television
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Free cot/infant bed
Free rollaway/extra bed
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge (on request)
Microwave (on request)
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Special features
Dining
Plaza Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks – This coffee shop specialises in American cuisine and only serves light fare. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 to 25 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Parking is available nearby and costs USD 17 per day (1001 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus
Frequently asked questions
Does The Plaza Hotel Columbus at Capital Square offer free cancellation for a full refund?
Yes, The Plaza Hotel Columbus at Capital Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Plaza Hotel Columbus at Capital Square?
Yes, cats and dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at The Plaza Hotel Columbus at Capital Square?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at The Plaza Hotel Columbus at Capital Square?
No, this hotel doesn't have a casino, but Hollywood Casino (11-min drive) and Scioto Downs (14-min drive) are both nearby.
What is there to do at The Plaza Hotel Columbus at Capital Square and nearby?
The Plaza Hotel Columbus at Capital Square has a 24-hour fitness centre and a garden.
Are there restaurants at or near The Plaza Hotel Columbus at Capital Square?
Yes, Plaza Restaurant offers American cuisine.
What's the area around The Plaza Hotel Columbus at Capital Square like?
The Plaza Hotel Columbus at Capital Square is in Downtown Columbus, a short 13-minute walk from COSI and 14 minutes' walk from Greater Columbus Convention Center.
The Plaza Hotel Columbus at Capital Square Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Very good
14 Dec 2024
Shamika
Shamika, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Berthony
Berthony, 3-night trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Honorio
Honorio, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Oct 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Douglas
Douglas, 4-night trip
Verified Hotels.com guest review
6/10 Good
28 Sept 2024
There was no hot water during our entire stay. I made a complaint a few times with the desk and was told it’s all fixed but literally no hot water. Other than that everything else was good.
Nhan
Nhan, 3-night romance trip
Verified Expedia guest review
6/10 Good
27 Sept 2024
Not enough working plugs, phone not working, missing hair dryer, bed not made, wet towels not replaced. We complained at front desk (since phone not working) regarding outlets The ones that were not working were not repaired, and no extension cords provided.
Very disappointing stay.
Steven
Steven, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 Sept 2024
Kelsey
Kelsey, 4-night trip
Verified Expedia guest review
2/10 Poor
24 Sept 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
6/10 Good
24 Sept 2024
Luis
Luis, 4-night trip
Verified Expedia guest review
2/10 Poor
23 Sept 2024
No hot water and pressure sucks
There was absolutely no hot water in the hotels as we asked other guests. The location is nice, but other than that it’s not worth the stay. As there are other hotels around as well
Kevin
Kevin, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Sept 2024
Luise
Luise, 1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Sept 2024
The property was in surprisingly poor condition. There were outlets unsafely installed, grime on the walls and furniture, and a number of plumbing problems. The water came out of the tub spigot as a cloudy yellow. I was informed later that this was do to a plumbing interruption. I went to the manager to redress the issues, and was made to wait nearly four hours before he came out and told me all he could do was offer me rewards points. I cut my trip short after that. I was not going to stay another night. The hotel refunded half my money, instead of the full refund I requested.
Cory
Cory, 2-night trip
Verified Expedia guest review
8/10 Very good
15 Sept 2024
Donna
Donna, 1-night trip
Verified Expedia guest review
4/10 Fair
12 Sept 2024
The room was not exactly what I say for clean. It was an older hotel. Not worth the cost. It was quiet. But the floors were dirty, bed was awful, door had the chain lock. It was in a good location though.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2024
It was a nice hotel room. Nice location. Very Nice staff at check in desk. Some homeless hanging around the courtyard area but nothing crazy. I will return.
Ben
Ben, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
The staff was amazing! I cant say enough good things about the staff here!
Scott
Scott, 7-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Nice
Charles
Charles, 1-night trip
Verified Expedia guest review
6/10 Good
13 Aug 2024
I don't like the sofa bed I think it was broken as it was sagging
Tom
Tom, 1-night family trip
Verified Expedia guest review
4/10 Fair
3 Aug 2024
There are very few restaurants near by. The cleanliness needed some work as there were hairs and dental floss on the floor of our bathroom.
There was hardly anyone else staying there which was a strange experience in such a large hotel.
No bottled water provided in the room. No tea provided.
Check in was not good. When I asked about breakfast/restaurant I was told to read the sign. She also didn’t offer any extras as we are Marriott members. She looked as though she had slept in her clothes.
RON
RON, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 July 2024
The fridge and AC didn’t work or ice machine on floor 14. Lots of scratches on the walls, key card failed, giving 4 stars for the staff.