Experience the best of Pigeon Forge at The Ramsey Hotel & Convention Center. Enjoy a rejuvenated hotel, where you can indulge in a free breakfast buffet, unwind by the firepit on the charming terrace or relax in the spa tub. With an indoor pool and helpful staff, this hotel offers something for everyone.
Reviews
8.48.4 out of 10
Very good
Popular amenities
24/7 front desk
Laundry facilities
Pet-friendly
Gym
Main amenities (12)
Daily housekeeping
Indoor pool
24-hour fitness centre
Hot tub
Coffee shop/cafe
24-hour business centre
Conference centre
6 meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
For families (6)
Children stay free
Free cots/infant beds
Microwave
Private bathroom
Premium TV channels
Terrace
The current price is AU$148
AU$148
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe King with Sleeper Sofa
Deluxe King with Sleeper Sofa
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
31 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed
View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace
King Bed Mini-Suite with Jacuzzi & Fireplace
Highlights
Soundproofed
Fireplace
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Sleeps 3
1 King Bed
View all photos for Two Bedroom Family Suite
Two Bedroom Family Suite
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Sleeps 8
1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed
View all photos for Superior King with Sleeper Sofa
Superior King with Sleeper Sofa
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Sleeps 4
1 King Bed and 1 Queen Sofa Bed
View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking
Single Room, 1 Bedroom, Roll-in Shower, Non Smoking
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Sleeps 3
1 Queen Bed
View all photos for Choice Queen with Wet Bar & Sleeper Sofa
Choice Queen with Wet Bar & Sleeper Sofa
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed
View all photos for Queen Accessible with Grab Bar Bathtub
Queen Accessible with Grab Bar Bathtub
Highlights
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2024
Sleeps 3
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Dolly Parton's Stampede Dinner Attraction - 2 min drive
Island at Pigeon Forge - 3 min drive
Titanic Museum - 4 min drive
Dollywood - 12 min drive
Getting around
Alcoa - Knoxville Airport (TYS) - 55 min drive
Restaurants
The Old Mill Restaurant - 9 min walk
McDonald's - 12 min walk
Baskin-Robbins - 2 min walk
Golden Corral - 14 min walk
JT Hannah's Kitchen - 2 min walk
About this property
The Ramsey Hotel & Convention Center
At The Ramsey Hotel & Convention Center, you'll be a short five-minute drive from LeConte Center at Pigeon Forge and Island at Pigeon Forge. Guests can relax at the Hot tub, work out at the 24-hour fitness centre or grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool and a terrace. Fellow travellers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
206 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited (max. 1 space per unit)
On-site parking includes off-street options
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Pool gate
Fence around the pool
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Skiing lessons nearby
Waterskiing nearby
Zip-lining nearby
Snowboarding nearby
Winery tours nearby
Working away
24-hour business centre
6 meeting rooms
Computer station
Conference centre (18801 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1982
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Hot tub
24-hour pool access
Banquet hall
Firepit
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Smooth flooring in room
Room amenities
Be entertained
36-inch TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Mini fridge
Microwave
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Sunday and Monday:
Bar/lounge
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 250.00 per stay
Pets are allowed for an extra charge of USD 40.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool open 24 hours
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Parties and events are allowed on site.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge
Frequently asked questions
Does The Ramsey Hotel & Convention Center offer free cancellation for a full refund?
Yes, The Ramsey Hotel & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ramsey Hotel & Convention Center?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at The Ramsey Hotel & Convention Center?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 40.00 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees.
Is parking offered on site at The Ramsey Hotel & Convention Center?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The Ramsey Hotel & Convention Center?
You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ramsey Hotel & Convention Center and nearby?
Have fun with nearby winter activities such as downhill skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ramsey Hotel & Convention Center also has a 24-hour fitness centre and a picnic area.
What's the area around The Ramsey Hotel & Convention Center like?
The Ramsey Hotel & Convention Center is a short 16-minute walk from LeConte Center at Pigeon Forge and 8 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.
The Ramsey Hotel & Convention Center Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
17 Feb 2025
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Feb 2025
Ramsey Hotel Review
Stay was good. We were able to take our little dog. They do hold a $250 deposit but will take it off after the stay and a $40 pet fee I did not know until I got the message after booking. It was too late to cancel the reservation since it was a last-minute decision. Ramsey was great they worked with us on an issue with the room arrangements. The beds were cozy. I wish they would invest in easy-closing doors because you would wake up all night to a door slamming shut of others coming in and out of their rooms.
Jill
Jill, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Feb 2025
Indoor pool wasn't heated. Rates were great. Breakfast was excellent!
Paul
Paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2025
erika
erika, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2025
We’ll be back!
Staff was amazing. Hotel was beautiful. Very peaceful quick trip!
Jacqueline
Jacqueline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2025
We will be back with our family
Nic
Nic, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Feb 2025
Volleyball tournament
Mark
Mark, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Feb 2025
JESSICA
JESSICA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Feb 2025
Great customer service and family friendly
We had a great experience here! The pool was so fun for the kids and it was very family friendly which is great when you have two kids! The room was clean and comfortable. The only negative was the elevators were so slaw and you had to wait a while. But other than that it was great and we would stay here again! Also the staff was very friendly!
Jeri
Jeri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Feb 2025
Blake
Blake, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Feb 2025
Overall Good
The hotel is clean, which is a huge plus for any hotel. However, the doors were very thin and people were loudly talking in the hallway all night. The pool was also filled with wild children, so not ideal for anyone without children who would like to use the pool. Overall it was good, but not a luxury hotel per say.
Krista
Krista, 1-night trip
Verified Hotels.com guest review
6/10 Good
2 Feb 2025
Wilderness Wildlife Werk
Room was nice n updated. Sink was kinda slow to drain. Coffee maker didn’t work. They are working on updating rooms, so there was noise during day. One of the workers was laying in floor of hallway taking a break! Breakfast food wasn’t hot. But overall we enjoyed it.
Gerry
Gerry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Lydia
Lydia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 Jan 2025
They don't want your busines if you use hotels.com
The room was an average hotel room, indoor pool and free popcorn was great but, thats about all the good things. I booked through hotels.com and was able to reschedule my stay due to getting sick the week we were suppose to leave everything was fine with hotels.com but when i showed up to check in the hotel staff told me they do not have my room and they did not want to help me they told me i would have to just call hotels.com myself and figure it out. So i called and was able to speek with a nice lady and she put me on hold and called the hotel and after about 10 minutes the staff told me it was all fixed and allowed me to check in they did not apologize then I specifically asked them about the check in and check out dates to make sure it was all correct they told me it was correct. I went on with my vacation then the day before my check out date I was out having a nice time with my family and I got a call from the hotel manager telling me I need to come get my stuff out of my room because I need to check out. So I told her I was not supposed to check out until the next day and I paid up to the next day and that everything is correct with hotels.com and I already been through this and was told it was all fixed. She told me she didnt know who told me it was fixed because it was not, so I told her I'd call hotels.com again and have them call the hotel myself since they just refuse to even try to figure out anything and again it was the hotels system just like it was before.
Michael
Michael, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Jan 2025
Becky
Becky, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 Jan 2025
Johnathan
Johnathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Johnathan
Johnathan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Jan 2025
Pedro
Pedro, 5-night family trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2025
Ok
Check in is diff than most hotels. They don’t start cleaning the rooms until 4pm. They say check in is at 4pm but be aware it is closer to 5:30 or 6. We sat in the parking lot for an hour and a half waiting. A car ran into the hotel so that was some excitement. They do popcorn and a movie which is a nice feature except both times we went for popcorn it was burnt. The pool is really busy. There were 12 people in the hot tub. Not sure the age for the hot tub but kids under 10 were in it. Indoor pool was open and it is very cold still in Dec. Our room was clean but one bed did not have a fitted sheet. The breakfast buffet is decent. I have been to hotels with way more but it did the job of feeding us. No bacon or sausage but they had country ham. We would stay again since the room was clean and it is right off the strip and they do accept dogs and you can leave them in the room when you go out which is rare.
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Jan 2025
karlis
karlis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Great Stay.
Breakfast was the highlight. We had two closeby rooms but they moved one of them to a different floor so that was not so good.
An indoor pool saved the day in winter though it is rather cold.
Pigeon Forge is a really good place to stay close to Gatlinburg without the overprices of Gatlinburg and with many more choices for dining, shopping and entertainment.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
ivan
ivan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Chloe
Chloe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Not a winner
Noisy hotel with people running up and down the hall well after midnight. Barking dogs woke us up and people next door were loud and had no regard for others. 10:00 we were disturbed by housekeeping delivering towels. We had not requested towels. Security on door is falling off. Breakfast was good