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The Palms Resort of Mazatlan

3.0 star property
Beachfront resort with outdoor pool, near The Mazatlan Malecón
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Resort of Mazatlan

Front of property
Property amenity
Property amenity
Cocktail bar
Suite, Ocean View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The price is AU$134
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

DoubleTree by Hilton Mazatlan

Pool
Spa
Free parking
Free WiFi
8.2 out of 10, Very good, (1492)
The price is AU$135
includes taxes & fees
10 Dec - 11 Dec
DoubleTree by Hilton Mazatlan
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About the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110

What's nearby

  • The Mazatlan Malecón - 3 min drive - 2.6 km
  • El Cid Country Club Golf Course - 4 min drive - 1.9 km
  • Mazatlan International Center - 7 min drive - 6.1 km
  • Mazatlán Aquarium - 8 min drive - 5.2 km
  • Cerritos Beach - 11 min drive - 5.8 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Mané - ‬5 min walk
  • ‪Bar el LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

At The Palms Resort of Mazatlan, you can spend time at the beach playing volleyball, plus you'll only be a five-minute drive from The Mazatlan Malecón. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The cocktail bar is a great place to grab a drink and Restaurant Panama serves breakfast. A poolside bar, a children's pool and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 190 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar

Travelling with children

  • Children's pool

What to do

  • On the beach
  • Beach volleyball

Working away

  • Meeting rooms
  • Conference centre (7973 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Panama – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Pool Bar – On-site cocktail bar. Open daily.
Suchi Roll – On-site sushi bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 265 to 400 for adults and MXN 265 to 400 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

Does The Palms Resort of Mazatlan offer free cancellation for a full refund?
Yes, The Palms Resort of Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palms Resort of Mazatlan?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Palms Resort of Mazatlan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Palms Resort of Mazatlan?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Palms Resort of Mazatlan?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at The Palms Resort of Mazatlan?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at The Palms Resort of Mazatlan and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near The Palms Resort of Mazatlan?
Yes, there's an on-site restaurant, Restaurant Panama.
What's the area around The Palms Resort of Mazatlan like?
The Palms Resort of Mazatlan is located on the waterfront in Zona Dorada, a short 13-minute walk from Islands and Protected Areas of the Gulf of California and 12 minutes' walk from Playa Brujas.

The Palms Resort of Mazatlan Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

no hot water,
no hot water in room, friend got bug bites from bed. AC leaked water in the room.
Kenneth Dean, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rocio, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Alejandra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juana María, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Fernando, 1-night trip
Verified Expedia guest review

8/10 Very good

Erik, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mayra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nalleli, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy bonito, me la pase muy bien en mis vacaciones.
Luis, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything about my stay was enjoyable, great facilities, great ubication
Rafael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Letycia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stiven, 3-night trip
Verified Expedia guest review

8/10 Very good

Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean. Parking was across the street, so wasn’t convenient to easily access our vehicle.
KIMBERLY, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amelia, 3-night trip
Verified Expedia guest review

8/10 Very good

The Panama cafe
Jimmy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mayra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jose L, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I am handicapped and was very afraid of a slip and fall in shower. But shower had a handle and floor tile not slippery. Also, another favorite was that PANAMA is in premises so room service was delicious.
Angela S, 2-night family trip
Verified Expedia guest review

6/10 Good

No sabía que la alberca grande estaba cerrada , el aire ni funcionaba muy bien . El staff no es tan amable
Yadira, 5-night trip
Verified Expedia guest review

8/10 Very good

The people were rude as all hell we will not go back there for sure
guillermo, 3-night family trip
Verified Expedia guest review

6/10 Good

The stay was good. The staff was not friendly at all.
Gloria, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Satisfactory
It was average. Amenities were very limited, need more staff in the front desk, pools and rooms were outdated.
Norma, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

It was quaint. Very very busy with daily visitors . No toiletries at all or wash cloths .
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All was excellent
Emmanuel, 5-night family trip
Verified Expedia guest review

8/10 Very good

N/A
Jorge, 4-night romance trip
Verified Expedia guest review