Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
What's nearby
Juanillo Beach - 14 min walk - 1.2 km
Punta Espada Golf Course - 8 min drive - 6.2 km
Indigenous Eyes Ecological Park - 9 min drive - 6.2 km
Scape Park - 12 min drive - 7.7 km
Punta Cana Beach - 12 min drive - 7.5 km
Getting around
Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive
Restaurants
Juanillo Grill & Beach Bar - 8 min walk
The Chinola - 1 min walk
Punch Bar - 16 min walk
Jwb Steakhouse - 3 min drive
El Mercado - 6 min walk
About this property
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive
Placing you within a 15-minute walk of Juanillo Beach, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers a private beach where you can enjoy beach umbrellas, yoga and volleyball. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. The Pier, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a rooftop terrace and a lazy river. The helpful staff and overall property condition get great marks from fellow travellers.
All-inclusive
All-inclusive room rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Portuguese, Spanish
At a glance
Hotel size
375 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site valet parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
6 restaurants
6 bars/lounges
2 swim-up bars
Beach bar
Poolside bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
What to do
On a private beach
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Shopping
Pool table
Ecotours nearby
Cave exploring nearby
Horse riding nearby
Zip-lining nearby
Working away
24-hour business centre
18 meeting rooms
Conference centre (15000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 2019
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
24-hour fitness centre
3 outdoor pools
Free water park
Full-service spa
Lazy river
Hot tub
Sauna
Massage/treatment rooms
Steam room
Water slide
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Room amenities
Be entertained
IPod docking station
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
Balcony
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free local calls
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
The Pier – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Brandos – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Journeys – This theme restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Shutters Beachside – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Waves – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana
Frequently asked questions
Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Yes, there's free valet parking. Electric car charging is available.
What are the check-in and check-out times at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What is there to do at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive also has 2 swim-up bars, a private beach and a lazy river, as well as a 24-hour fitness centre, a sauna and a garden.
Are there restaurants at or near Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?
Yes, there are 6 on-site restaurants, featuring beachfront dining and international cuisine.
Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive like?
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is located a short 14-minute walk from Juanillo Beach.
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Nov 2024
TATIANA
TATIANA, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Awesome Choice for a Vacation
Amazing experience and very friendly service. The blind butcher and one eyed cat of one of a kind experiences.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Hodalis
Hodalis, 6-night trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
I loved staying at Hyatt Zilara. My first time and I’ll definitely will be coming back. It was such an amazing stay. All the staff were pretty friendly, and were always making sure we were good.
Edderkys
Edderkys, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Exelent service
Dilshod
Dilshod, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Soo beautiful and the staff are amazing!! And so nice! Very accommodating for anything you need and the resort is very nice
Aisha
Aisha, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Leon
Leon, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
Victor Manuel
Victor Manuel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
One of the best properties we’ve been to amazing service amazing beach, amazing restaurants I couldn’t recommend it more
Ernest
Ernest, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Having our own butler was a new experience. Blind Butcher restaurant was exceptional
Dan
Dan, 6-night family trip
Verified Travelocity guest review
10/10 Exceptional
20 Aug 2024
Wanda
Wanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Beautiful property. Very clean, great staff and great food
Lydia
Lydia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Great
Romane Micheal
Romane Micheal, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
Absolutely beautiful. And the staff are amazing and kind and helpful! Best brunch buffet ever too!
Michelle
Michelle, 6-night romance trip
Verified Expedia guest review
6/10 Good
16 Aug 2024
Its ok but not worth the money
Jeffrey
Jeffrey, 3-night romance trip
Verified Expedia guest review
6/10 Good
16 Aug 2024
The property was average. Plenty of choices for food at the different restaurants but the food quality was just average. The service was slow and most of the time friendly. Nice big gym shared with Hyatt Ziva.
Sharon
Sharon, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Troy
Troy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Juan
Juan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Best thing about the resort was the friendliness of all the staff members. Food was delicious! Cleaning staff was very diligent. Everything was very clean. Would go again.
Regina C
Regina C, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Amazing place to stay, the staff was always friendly and very helpful. Food was amazing, a lot of options. Rooms impeccable.
Would definitely recommend this place.
Michael
Michael, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Excellent service
Joselyn
Joselyn, 5-night trip
Verified CheapTickets guest review
10/10 Exceptional
10 Aug 2024
Beautiful property with great views and food.
Amanda
Amanda, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Jennifer
Jennifer, 5-night family trip
Verified Hotels.com guest review
6/10 Good
9 Aug 2024
I had bad moments, I called and ask to talk to the general manager, they said he’ll call me but he never did.
Feedback is a gift, this hotel doesn’t want that gift.
Carolina
Carolina, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
9 Aug 2024
I had high expectations that were just simply not met. Service was rather slow and deficient, specially at restaurants. The service in the pool area was good but not top quality. The pool itself was dirty with green mold, particularly by the wall where the DJ stands. I voiced my concern to a Staff member Bo was very understanding and offered to set up dinner for us. Noted that we were looking to eat lobsters. Made a reservation for us but the dinner was moved to the beach where it was mainly grill meat, no lobsters. On top of that some of the items being served ran out (bread being one of them). Food options at the buffet was rather basic. I was supposed to get a bottle of wine for each stay and a chef amenity tray, none were provided. Again, I had plenty of options to choose from but chose hotel for its alleged top quality but I did not receive that even though the hotel did not seem to be full. A check out I was told that someone would follow up with me, but have yet to be contacted.