Enjoy your visit to Chiang Rai with a stay at The Heritage Chiang Rai Hotel and Convention. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at All-Day Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. A fitness centre, a children's pool and a terrace are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Thai
At a glance
Hotel size
321 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Shopping
Working away
Business centre
10 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
All-Day Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
The Library Lounge – On-site lobby lounge. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children
Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one-way. Maximum occupancy 8)
Children & extra beds
Rollaway beds are available for THB 1200 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Heriatage Chiang Rai
Heritage Chiang Rai
The Heritage Chiang Rai
The Heritage Chiang Rai Hotel Convention
The Heritage Chiang Rai – SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel
The Heritage Chiang Rai Hotel and Convention Chiang Rai
The Heritage Chiang Rai Hotel Convention SHA Extra Plus
The Heritage Chiang Rai Hotel and Convention Hotel Chiang Rai
Frequently asked questions
Does The Heritage Chiang Rai Hotel and Convention offer free cancellation for a full refund?
Yes, The Heritage Chiang Rai Hotel and Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Heritage Chiang Rai Hotel and Convention?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Heritage Chiang Rai Hotel and Convention?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Heritage Chiang Rai Hotel and Convention?
Yes, there's free self parking.
Is an airport shuttle service offered by The Heritage Chiang Rai Hotel and Convention?
Yes, an airport shuttle is available. The charge is THB 700 per vehicle one-way.
What are the check-in and check-out times at The Heritage Chiang Rai Hotel and Convention?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Heritage Chiang Rai Hotel and Convention and nearby?
The Heritage Chiang Rai Hotel and Convention has an outdoor pool and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near The Heritage Chiang Rai Hotel and Convention?
Yes, All-Day Restaurant offers local and international cuisine.
What's the area around The Heritage Chiang Rai Hotel and Convention like?
The Heritage Chiang Rai Hotel and Convention is in the heart of Chiang Rai, a short 11-minute walk from Central Chiang Rai.
The Heritage Chiang Rai Hotel and Convention Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
9 Jan 2025
La ducha estaba llena de hongos..... terrible... no lo podia creer cuando lo vi...
Adriana m
Adriana m, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2025
Nice big hotel next to the convention center, the vibe of the hotel is a bit low most spaces were empty but overall it was really good. We only stayed one night to go to white te olé and it was worth the visit
Fabrizio
Fabrizio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Maqbool
Maqbool, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
It was a very beautiful hotel, the breakfast spread was large with a lot of variety. The outdoor pool was beautiful. The front desk staff was helpful. Some rooms needed some maintenance. I would stay again for sure.
Cheryl
Cheryl, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
The staff was amazing!!! They were so kind and happy always!!! We had a wonderful experience and would recommend to all friends
Christine
Christine, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
Really like the hotel.
Israel
Israel, 1-night romance trip
Verified Expedia guest review
2/10 Poor
9 Oct 2024
Avoid.
No communication. Phone number didn’t work.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Great location. Near attractions.
MATTHEW
MATTHEW, 3-night family trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Would stay here again
Very nice hotel with 5 star look and feel. Food is very good, however: breakfast buffet is large, with the same everyday items everyday, limited bread and Danish choices, would have been nice to change the variety of Danish and rolls. Only dinner roll was offered no other rolls or croissant, only 1 flavor of danish. Fruit and juice was the same everyday, water or apple juice. Dinner was big disappointment: out of menu 4 items and very, very slow. suggest dinning outside of the hotel.
Kevin
Kevin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 July 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Very nice, clean and staffs were wonderful. Breakfast were great.
meay
meay, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Excellent place to stay😀
Belen
Belen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Great services especially front office, check in and restaurant. All of staffs are excellent, very polite .Room is so big and clean. Closed to Central Mall and city. Easy access to main Street. We definitely go back to stay again.
Pariya
Pariya, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2024
clean and food is good.
rolly p.
rolly p., 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Comfortable beds.
Pei Ying
Pei Ying, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Great hotel to stay in Chiang Rai
We stayed in the hotel for a few nights and we were really impressed. The beds were really comfortable and the room was of a good size. The interior of the hotel, especially the lounge, is simply stunning. We loved the breakfast, especially the egg station where a lovely cook made really tasty omelettes and scrambled eggs. The hot chocolate was a really nice touch. There is a selection of bread and fruit and some Asian dishes. Most of the clientele isn't into Western breakfast but we still had everything we needed, perhaps some cheese would have made it ideal. The location was good. We never had a problem ordering a taxi to the hotel, we also rented a scooter so it was easy to get around as the hotel offers parking. The hotel has quite a large swimming pool which was a great addition. Overall a fantastic stay and would absolutely stay in this hotel again if we even come back to Chiang Rai.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
The staff and service were excellent. They were attentive and informative. Provided excellent service as soon as we arrived and until we left the hotel. The rooms were really clean and ready upon our early arrivals. Excellent food options whether it’s breakfast or dinner.
farrah
farrah, 1-night family trip
Verified Expedia guest review
8/10 Very good
25 Apr 2024
We loved the chiang rai area. Pool was beautiful!
We had drugs in our safe upon arrival from the previous person staying in the room so we had to get those removed. The other issue was the hotel needs some maintenance around the windows. There was a thunderstorm while we stayed there and the windows were leaking water we all over the floor so the whole area was soaking. Took 2 towels sitting on the floor overnight to soak up all the water. The room also smelled of almost a damp mildew.
But other than that the food was really good, and the staff were excellent. Breakfast was also very good with lots of options
Natasha
Natasha, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2024
Excellent
Lynda
Lynda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Feb 2024
A very nice place.
Rustin
Rustin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Feb 2024
Great place
Great place to stay. Staff was very friendly.
Mike
Mike, 4-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jan 2024
Very busy on the Saturday because of wedding but staff were efficient & very pleasant. Good size room comfortable bed & very clean. Good value
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2024
I have been to this hotel many times in the last 6 years on motorcycle trips.
This place has the most comfortable bed and pillows in all of Thailand
The gym is a bonus
The staff is always amazing.
It’s worth every penny