Enjoy your visit to Sarajevo with a stay at Hotel Austria & Bosna. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a health club.
Languages
Arabic, Bosnian, Croatian, English, German, Serbian
At a glance
Hotel size
115 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Travelling with children
Playground
What to do
Skiing nearby
Working away
Business centre
2 meeting rooms
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
2 indoor pools
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Hand-held shower heads
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Accessible bath
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Washing machine
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a mud bath, a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Austria Bosna Sarajevo
Hotel Austria Bosna
Austria Bosna Sarajevo
Austria Bosna
Hotel Austria & Bosna Hotel
Hotel Austria & Bosna Sarajevo
Hotel Austria & Bosna Hotel Sarajevo
Frequently asked questions
Does Hotel Austria & Bosna offer free cancellation for a full refund?
Yes, Hotel Austria & Bosna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Austria & Bosna?
Yes, there are 2 indoor pools.
Are pets allowed at Hotel Austria & Bosna?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Austria & Bosna?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Austria & Bosna?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Austria & Bosna and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel Austria & Bosna also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Austria & Bosna?
Yes, there are 2 on-site restaurants.
What's the area around Hotel Austria & Bosna like?
Hotel Austria & Bosna is located a short 7-minute walk from Ilidza Thermal Riviera.
Hotel Austria & Bosna Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
9 July 2024
Very nice place, clean close to a lots of restaurants.
DENIS
DENIS, 1-night trip
Verified Expedia guest review
6/10 Good
16 June 2024
We stayed one night, Closer to the airport and located in a nice place.
Room is basic, bathroom sink was leaking and had a smell.
Darshana
Darshana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Nathan
Nathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Feb 2024
Cleanliness, shuttle to airport.
Mevludin
Mevludin, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 Sept 2023
Rebecca
Rebecca, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Sept 2023
Property it's surrounded by beautiful nature.
Staff is very helpful.
We love this property aswell we love Sarajevo.
DENIS
DENIS, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2023
Vladeta
Vladeta, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2023
I was very impressed overall. It was my first time traveling alone in a foreign country. They were at the airport to greet me, the service was excellent and the food was to die for!
The grounds of the hotel made me feel like I was visiting some manor house. It was relaxing and safe place. I highly recommend this hotel!
BANG WON
BANG WON, 1-night trip
Verified Expedia guest review
2/10 Poor
19 June 2023
DO NOT STAY HERE IF YOU EXPECT TO TAKE A SHOWER!
There was no hot water for my entire stay!! I could not even take a shower! Also, the bathroom sink leaked! The water drained onto the floor! The restaurant was awful and the female wait person refused to even show me a menu! After the manager spoke with her, she was forced to wait on me and she was very unpleasant and unprofessional.
NEZHA
NEZHA, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 June 2023
Md Abeed Hossain
Md Abeed Hossain, 3-night trip
Verified Hotels.com guest review
2/10 Poor
8 June 2023
No air conditioning, no fan, bugs comes in when open windows.
Tamya
Tamya, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2023
Brett
Brett, 1-night trip
Verified Expedia guest review
8/10 Very good
27 May 2023
GABRIELE
GABRIELE, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Mar 2023
ZAHID
ZAHID, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Nov 2022
I was the only customer there but the staffs were nice to me
Yingzi
Yingzi, 1-night business trip
Verified Expedia guest review
8/10 Very good
18 July 2022
Beautiful Hotel in a beautiful surrounding. Nature is beautiful around the hotel.
DENIS
DENIS, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 July 2022
Nice
Perfect location with nice staff
Zeyad
Zeyad, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 July 2022
Vahida
Vahida, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2022
Yousef
Yousef, 5-night trip
Verified Expedia guest review
10/10 Exceptional
16 Apr 2022
Over expectation, friendly and lovely staff
We enjoyed our staying
Omar
Omar, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2022
Excellent spa & wellness area.
Philipp
Philipp, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2022
Excellent pool and spa area.
Philipp
Philipp, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 July 2021
Hisham A
Hisham A, 2-night family trip
Verified Hotels.com guest review
6/10 Good
13 Oct 2019
The staff need more training. They are insufficient to take care of customers. It is hard to find them, because there are so few of them. When you do find them, they did not speak common languages such as French, Spanish, or even English
Verified traveller
2-night trip
Verified Orbitz guest review
2/10 Poor
8 Oct 2019
It was a quiet location but the maintenance was sadly lacking and staff were poorly trained
I booked the free shuttle to the airport and they forgot to arrange it
So when I checked out the staff person said I had to get a taxi and pay for it myself
I didn’t have cash and taxis don’t take cards so it was stressful going to airport and finding an atm machine it says it’s 5 star hotel but it’s not
Also when I checked in I had to change rooms because the bathroom was faulty
No shower it’s a pull out hose in the side of the bath
All male staff arguing every morning at breakfast
First night for dinner they told me I had to pay cash because their computer system wasn’t working and they couldn’t charge it to my room
Honestly it was a bad experience and 5 stars means nothing here