Palm Heights

5.0 star property
Seven Mile Beach beachfront hotel with 2 restaurants, beach bar
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palm Heights

2 outdoor pools, free pool cabanas, pool umbrellas
2 restaurants, breakfast served
On the beach, beach bar, kayaking
Balcony view
Penthouse, 1 King Bed (Ocean facing) | Beach/ocean view

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Connecting rooms available
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness centre
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
For families
  • Free cots/infant beds
  • Playground on-site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

Room options

Available filters for rooms
Showing 13 of 13 rooms

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 56.2 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Penthouse, 1 King Bed (Ocean facing)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

Highlights

Terrace
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

Highlights

Terrace
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 92 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 122.3 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 60 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 92 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 55.0 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
747 West Bay Road, Seven Mile Beach

What's nearby

  • Seven Mile Beach - 3 min walk - 0.3 km
  • Cayman Crazy Golfing Mini Golf - 9 min walk - 0.8 km
  • Camana Bay - 12 min walk - 1.1 km
  • Governor's Beach - 14 min walk - 1.2 km
  • Port of Georgetown - 6 min drive - 3.7 km

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 11 min drive

Restaurants

  • ‪Casa 43: Mexican Kitchen and Tequila Bar - ‬8 min walk
  • ‪Agua Restaurant & Lounge - ‬14 min walk
  • ‪Lone Star - Bar & Grill - ‬3 min walk
  • ‪Seven - ‬12 min walk
  • ‪andiamo - ‬13 min walk

About this property

Palm Heights

At Palm Heights, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute drive of Port of Georgetown. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, aromatherapy and reflexology. Tillie's, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, French, Italian, Latvian, Russian, Spanish

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay for free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Toys
  • Beach toys
  • Pool toys
  • Paddleboard on-site

What to do

  • On the beach
  • Kayaking
  • Paddleboard on-site
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • 2 outdoor pools
  • Spa services
  • 24-hour pool access
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Tillie's – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Resident's Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 10 per cent
  • Resort fee: USD 85 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness centre access
    • Fitness/yoga classes
    • In-room coffee
    • Pool access
    • Spa access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.5 to 15 for adults and USD 8 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Does Palm Heights offer free cancellation for a full refund?
Yes, Palm Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palm Heights?
Yes, there are 2 outdoor pools. Guests have 24-hour pool access.
Are pets allowed at Palm Heights?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Palm Heights?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Palm Heights?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Palm Heights and nearby?
Have fun during the warmer months with activities such as kayaking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Palm Heights also has spa services and a garden.
Are there restaurants at or near Palm Heights?
Yes, there are 2 on-site restaurants.
What's the area around Palm Heights like?
Palm Heights is located on the waterfront, a short 9-minute walk from Cayman Crazy Golfing Mini Golf and 3 minutes' walk from Seven Mile Beach.

Palm Heights Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Candace, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The friendly service when you entered the property was so needed especially since for a well needed vacation. Food options was good Loved the fitness facility! Used it twice a day. Will certainly make our way back to Palm Heights.
Henry, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Riqueza, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing and most unbelievable stay! Highly recommended.
Carlos M., 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Kingsley, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Jerome, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Derek, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Wendy, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay.
Rachel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The nicest staff!
Natalia, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

4 days in paradise
An amazing property with exquisite room and vies. Delicious food and amazing service.
Mary, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property with great beach views beside a busy road
Duncan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Eyal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

More individual environment than high-rise hotels. Excellent staff assistance on everything. A first-class choice...
kevin, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The most sensational hotel I’ve ever been to. Ambiance and location were incredible! Loved how close the hotel was to the beach. Everything was so easily accessible. Staff was friendly and super knowledgeable. Tillies was the best restaurant on the island. Had the best time! I will definitely be going back ❤️
Huma, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Palm Heights is cool and chic, yet comfortable and understated. One of the highlights is the beach. From the vibey set up, white sands, and incredible service - it is a sanctuary! The staff is amazing and make you feel at home. Concierge makes everything a breeze and possible. The staff is from all over the world, so it was fun to get to know them. Be sure to get to know George, Sunshine, and Grazia on the beach. You’ll be in great hands. Timothy, Giuseppe, and Shailend are so kind and helpful at Tillie’s. The gym was also incredible. The classes offered are top-notch and the facilities are elite. We can’t thank Palm Heights enough for an amazing week in paradise!
Ryan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was stunning. The staff was amazing. They responded immediately with any questions or concerns I had while visiting.
Simone Natalie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This was my 2nd stay here, service was not a good as it was back in 2019. It was still good, just not as good.
Kiley Ann, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We have been a frequent visitor to Grand Cayman. We have stayed at the Kipton Seafire but decided to give The Palm Heights a try, OMG so glad we did! What makes this place so Incredible? Upon our arrival we are escorted to a beautiful room to check in where they offer you a cold towel and a hand massage! Rooms are not available until 4pm but no worries they provided us with a place to change, and off we were to the beach and they called us when our room was ready. The service on the beach and throughout the resort is exceptional! A big shout out to Grace at Coconut Club, as well as All the servers, they make your time on the beach exceptionally enjoyable, but none of it would be possible without the exemplary leadership from Deborah who goes above and beyond to make your time at The Palm the most memorable time ever! Please make The Palm your hotel choice you will not be disappointed! Already planning our next trip here! Can’t wait!
Salvatore, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Took a quick getaway with my wife, and Palm Heights was the highlight of the trip. The staff was fun, friendly, and very attentive. The suites, pools, and lounges had amazing aesthetics and everything we needed. Even the Palm Heights premade drinks in the minibar were really good. The beach was clean, not crowded, and offered plenty of activities whenever we wanted it. The restaurants were fantastic and always available when we wanted a snack. Overall, the hotel had the perfect vibe for the getaway we had hoped for.
Adam, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is one of the best hotels and vacations we have ever had. The staff at Palm Heights are so warm and welcoming, the service is top notch. Wonderful food, charming and thoughtful design. Soo romantic, and just a gorgeous beach. So many special corners and details. Different events and amazing food. Just a perfect trip.
Katharine, 6-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Everyone was extremely nice and made my family feel very welcome.
Sidonia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Abraham, 4-night trip
Verified Expedia guest review