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Step 1

Search for your destination

Step 2

If given the choice, select "pay now" option

Step 3

Pay with your gift card

Email a Hotels.com gift card

- Choose to instantly email a Hotels.com eGift card
- A variety of eGift card occasions to choose from; add a personlised message
- Redeem online at Hotels.com

 

Check your balance

If you would like to check the balance of your gift card, click below to visit our online self-service tool.
For offline support, please email giftcards@hotels.com with your gift card number(s) and proof of purchase. All queries will be answered within a maximum of 48 hours.

Corporate bulk gift sales

Learn more about bulk ordering for customer or employee gifts and incentives.

Terms and Conditions

Usable up to balance only for new hotel bookings at au.hotels.com.


TERMS: Gift Card will expire 3 years after activation which will be found on the e-gift card.

Gift card is not reloadable and single gift cards cannot be combined into one gift card. Not replaced if lost or stolen. Gift card is distributed by Hotels.com. However, Hotels.com is not an obligor to gift card owner and is not affiliated with CARDCO. CARDCO CXXXIX, Inc. is the gift card issuer and sole obligor to gift card owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to gift card owner. Use of this gift card is subject to terms and conditions of use. See au.Hotels.com for full details. Your personal data will be collected and maintained in accordance with our privacy policy which you can find at mycardterms.com/hotels_intl/. For balance or other inquires visit https://hotels.jigsawbusinesssolutions.com/ or email giftcards@hotels.com.