What a gem. A truly expeptional 4 days we had here. Location is amazing, you are literally in the middle of everything. The staff, all amazing! From being looked after so well at check in, offered so much help while we were there even finding me some duct tape to tape up our lugguage as it tore, they were amazing! Other things to mention were breakfast, canepes, coffee all day. Our room, we stayed in a supioror family room and it was awesome. Enough room for 4 people. Beds comfy, shower awesome and even coloured LED CEILING lights for the kids. A seriously great hotel. Negitives were that its a little noisy staying plaza side which we didnt mind as we watched people all the people walking and enjoying life from the 3rd floor and the ice skating also, and the fridge didnt work well. But as its cold our drinks went on our window ledge and worked a treat! If your in Prague stay here and you wont be disappointed.