Experience the serene beauty of Lake Toya at WE Hotel Toya, where you can unwind with a soothing massage or indulge in free self-serve breakfast. Connect to WiFi, and enjoy access to 2 bars, a restaurant, and convenient amenities like luggage storage.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Bar
Free breakfast
Air conditioning
Free WiFi
Free parking
Main amenities (8)
Housekeeping once per stay
Restaurants and 2 bars/lounges
24-hour front desk
Front desk safe
Vending machine
Multilingual staff
Gift shops/newsstands
Luggage storage
Feel at home (6)
Fridge
Separate bath and shower
Television
Coffee/tea maker
In-room climate control (air conditioning)
Premium bedding
The current price is AU$576
AU$576
includes taxes & fees
17 Mar - 18 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Triple Room, 3 Single Beds, Lake View
Triple Room, 3 Single Beds, Lake View
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Down duvet
Premium bedding
Hairdryer
37 sq m
Lake view
Sleeps 3
3 Single Beds
Villa
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Pillow-top bed
Premium bedding
3 bedrooms
Lake view
Sleeps 6
2 Queen Beds and 1 Double Futon
View all photos for Twin Room, Lake View
Twin Room, Lake View
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Pillow-top bed
Down duvet
Premium bedding
Hairdryer
37 sq m
Lake view
Sleeps 2
2 Single Beds
View all photos for Double Room, 1 King Bed, Lake View
WE Hotel Toya offers a great location, putting you within a short 10-minute walk of Lake Toya. Guests indulge in massages, then grab a bite to eat at the restaurant.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
55 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 20
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free self-service breakfast each morning 7:00 AM–10:00 AM
2 bars/lounges
Restaurant
What to do
Skiing nearby
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Traditional architecture
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
29-inch LCD TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Deep-soaking bath
Separate bath and shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
Housekeeping (once per stay)
In-room safe
Fees & policies
Renovations and closures
The property is closed in February.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako
Frequently asked questions
Is WE Hotel Toya currently open?
The property is closed in February.
Does WE Hotel Toya offer free cancellation for a full refund?
Yes, WE Hotel Toya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at WE Hotel Toya?
Sorry, pets aren't allowed.
Is parking offered on site at WE Hotel Toya?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at WE Hotel Toya?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at WE Hotel Toya and nearby?
Have fun with nearby winter activities such as skiing. WE Hotel Toya also has 2 bars.
Are there restaurants at or near WE Hotel Toya?
Yes, there's an on-site restaurant.
Does WE Hotel Toya have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around WE Hotel Toya like?
WE Hotel Toya is a short 8-minute walk from Lake Toya and 16 minutes' walk from Shikotsu-Toya National Park.
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WE Hotel Toya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Oct 2024
Great services!
I didn’t know the hotel provides shuttle services.
chiufang
chiufang, 1-night trip
10/10 Exceptional
9 Aug 2024
Nice view
Natural
Natural, 2-night trip
10/10 Exceptional
3 July 2024
The room is very nice to see the great view.
Tung Yiu
Tung Yiu, 1-night trip
10/10 Exceptional
19 July 2023
Absolutely loved our stay here. My favorite hotel during our stay in Japan
Angelica
10/10 Exceptional
18 Aug 2024
Very good
Hui han
Hui han, 1-night trip
10/10 Exceptional
20 Jan 2024
Very full dinner. Nice place to stay. Free shuttle available, reserve by email
Sin ting
Sin ting, 2-night trip
8/10 Very good
1 Aug 2023
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Shao Wu Ray
Shao Wu Ray, 1-night trip
10/10 Exceptional
28 July 2024
Good
Chun Wah Keith
Chun Wah Keith, 1-night trip
10/10 Exceptional
2 Jan 2023
Cozy place
Kok
Kok, 1-night trip
10/10 Exceptional
18 Dec 2023
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Iris
Iris, 2-night trip
8/10 Very good
28 Oct 2023
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions.
Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Teng Hui Melissa
8/10 Very good
12 Aug 2023
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Rex
Rex, 1-night trip
8/10 Very good
1 Aug 2023
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset.
Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
So Kuen
So Kuen, 2-night trip
10/10 Exceptional
18 June 2023
We had been at Toya many times, staying at various properties, including the famous Windsor. This time round, we decied to try this modern property instead of Lake Sumida. This is indeed a nice property but probably more suited for young couples rather than for family with young kids. However we still had a great time, as they do factor in children and provided small yukata as well.
Keng Hoe
2/10 Poor
13 Feb 2023
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public.
The only good part is the hotel view of lake toya
Po Yan
8/10 Very good
31 Aug 2024
Stayed in the hotel for 2 nights (2 rooms) in July.
Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking)
Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Tan Hwee
Tan Hwee, 2-night trip
10/10 Exceptional
24 May 2023
Good size for triple bedder. Nice and quiet.
Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering.
Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Hee Lee
Hee Lee, 2-night trip
10/10 Exceptional
5 Oct 2023
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.