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All properties in Cap-Haitien, Nord Department, Haiti
1 room, 2 adults

Satama Hotel

4-star4 stars
Rue 29 B Prolongée, Cap-Haitien, Haiti

4-star hotel with outdoor pool, near Place d'Armes
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was beautiful and clean. Food was great in the hotel.Mar. 23, 2020
  • EXCELLENT STAFF. FOOD IS AMAZING. WAS THERE FOR WEEKENDMar. 16, 2020

Satama Hotel

from A$204
  • Superior Room, 1 Queen Bed, Balcony, City View
  • Superior Double Room, 2 Queen Beds, City View, Sea Facing
  • Superior Room, 1 King Bed, Terrace, City View

What’s around Satama Hotel

Landmarks

  • Place d'Armes - 18 min walk
  • Cap-Haitien Cathedral - 18 min walk
  • Cormier Beach - 4.4 mi / 7.1 km
  • Labadee Beach - 6.1 mi / 9.9 km
  • Sans Souci Palace - 13.3 mi / 21.4 km
  • Citadelle Laferriere - 16.4 mi / 26.3 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Outdoor pool
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Satama Hotel’s small print

Also known as

  • Satama Hotel Cap-Haitien
  • Satama Cap-Haitien
  • Satama Hotel Hotel
  • Satama Hotel Cap-Haitien
  • Satama Hotel Hotel Cap-Haitien

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Satama Hotel

  • Does Satama Hotel offer free cancellation for a full refund?
    Yes, Satama Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Satama Hotel?
    This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Satama Hotel?
    Yes, there's free self parking.
  • Is there a pool at Satama Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Satama Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Satama Hotel?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Satama Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • What is there to do near Satama Hotel?
    Recommended spots to visit include Place d'Armes (0.9 mi) and Cap-Haitien Cathedral (0.9 mi), along with Cormier Beach (4.4 mi) and Labadee Beach (6.1 mi).

Recent reviews

Fabulous 8.8 From 107 reviews

Exceptional 10.0
Best stay
It was awesome the staff and food and accommodation was lovely
Reginald, us2 night family trip
Exceptional 10.0
Great customer service
Satama has some of the best customer service I have found on the island of Hispanola! Very impressed and I will be staying again!
Joshua, us1 night trip with friends
Very good 8.0
Satama is very satisfying.
Satama is a wonderful place to stay. It is soooo clean. More clean that some places I have stayed here at home in the USA. And the food at the hotel was very good. The staff speak French and Creole as their first and second languages. They also speak English, but the culture is very shy generally. So it would be a mistake for a traveler to rate the hotel down on service because someone doesn't speak English well (possibly a third language), or they don't make eye contact, or are as jovial in their greetings. The hotel doesn't provide wash cloths, only the large bath towels, but it is easy enough to bring some. And the shower is very nice. The hotel is on a hill and you can't walk it from the main road, so you definitely need a driver. Overall, a very lovely stay. I will visit again.
us4 night trip with friends
Fair 4.0
Mixed feelings
I have mixed to negative feelings about my stay there. On the one hand, the location is great with a nice view of Cap-Haitian. The meals are tasty, and the staff was accommodating. On the other hand, my airport shuttle was not there, and I was told that I didn't make a reservation even though I received an e-mail confirmation prior to my arrival. Day two of my stay and there still wasn't an A/C first in the entire hotel and then in my room. Too much scrambling around instead of switching me to an adequate room when the hotel is clearly deserted.
Mario, us2 night trip with friends
Exceptional 10.0
Gorgeous
The hotel is beautiful. The room is very comfortable. The view of Cap Haitian is gorgeous. The pool is great. I will definitely be returning
Margaret, us2 night romance trip
Exceptional 10.0
Stunning views
Beautiful ambience with view to The Citadel perched on a distant mountain, azure bay below, good conference site. Only caveat is the very steep driveway to get there.
us2 night business trip
Exceptional 10.0
it was a wonderful experience, the hotel was very clean, the staff was very friendly,and professional, I was not too impressed by the food.I will go back again. we have so many vegetarian in the world, but they did not have anything for them.
Ashton, us4 night romance trip
Exceptional 10.0
A MUST EXPERIENCE!
Absolutely one of the best places to stay in Cap Haitian! Rooms are always clean. The staff is very knowledgeable, eager to please, and seemed to have mastered the essence of Haiti's warm hospitality! I am a tour operator, who has been looking for a place like this for years to bring my guests. The Satama Hotel is a no brainier! Book it if you can get it! Loved it so much that my family is booking 10 rooms for an upcoming big birthday!
Reginald, us2 night business trip
Exceptional 10.0
Stay at Satama!
Our stay at Satama was excellent! The hotel itself is stunning. Floor to ceiling windows on every floor give breathtaking views of the city of Cap-Haitien, the mountains around it and the blue green sea. Service was warm and professional, the food was great and we love the artwork and photos throughout the hotel. Various balconies and seating areas make it easy to relax or get some work done. Cap-Haitien is a wonderful city with fun night life and you can make day trips to the Citadel and gorgeous beaches
Melinda, us2 night business trip
Exceptional 10.0
it is a very good place to stay for vacations, weeding, pleasure,or just to relax because , there is everything u need at santaMA
yves, us2 night romance trip

Satama Hotel

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