In the heart of the business district, Sheraton Novi Sad offers a serene retreat with a garden and coffee shop. Unwind with spa treatments at SHINE SPA or explore nearby attractions while staying connected with in-room WiFi. Guests rave about the helpful staff.
When visiting Novi Sad, Sheraton Novi Sad is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other features include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers say great things about the helpful staff.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (1 total, up to 8 kg per pet)
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (EUR 15.00 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Full-service spa
Vegan dining options
Vegetarian dining options
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Lowered view port in door
Height-adjustable showerheads
Grab bar near toilet
Roll-in shower
Lever door handles
Room amenities
Be entertained
48-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Sofa bed
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)
Children & extra beds
Cots/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 20.0 per night
Parking
Valet parking costs EUR 15.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Novi Sad Hotel
Sheraton Novi Sad Hotel
Sheraton Novi Sad Novi Sad
Sheraton Novi Sad Hotel Novi Sad
Frequently asked questions
Does Sheraton Novi Sad offer free cancellation for a full refund?
Yes, Sheraton Novi Sad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Novi Sad?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 8 kg per pet. Food and water bowls are available.
Is parking offered on site at Sheraton Novi Sad?
Yes. Valet parking costs EUR 15.00 per day.
Is an airport shuttle service offered by Sheraton Novi Sad?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Sheraton Novi Sad?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing are available.
What is there to do at Sheraton Novi Sad and nearby?
Sheraton Novi Sad has a spa and a fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Novi Sad?
Yes, there's an on-site restaurant.
What's the area around Sheraton Novi Sad like?
Sheraton Novi Sad is located a short 9-minute walk from Cathedral - St. Mary.
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Sheraton Novi Sad Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Feb 2025
And relax
Clean, comfy and recommended to all. Didn’t get to use all the facilities due to timing commitments, but will most certainly stay again
Richard
Richard, 2-night trip
10/10 Exceptional
3 Nov 2024
Great hotel. Good location and very quiet
Manoj
Manoj, 2-night trip
10/10 Exceptional
11 Oct 2024
Short stay but excellent hotel, breakfast and choice of dinner 5 ⭐️
Dzeni
Dzeni, 1-night trip
8/10 Very good
18 Jan 2025
Mohamed
Clean free 24 Gym and free spa entrance
Room are good and smell nice
Mohamed
Mohamed, 5-night trip
10/10 Exceptional
30 Mar 2024
Nice stay clean good food nice staff
rodney
rodney, 1-night trip
10/10 Exceptional
13 Oct 2024
Excellent stay
The hotel seems extremely new. Good quality of room and service, they also have an internal spa and fitness room (not used, but there might be an extra charge for it).
Service at the bar was a tad slow, but good and professional.
The price was a bit expensive, but there are only limited choices in Novi Sad.
Marco
Marco, 1-night trip
8/10 Very good
18 Aug 2024
All in all the hotel was very good. Yes it's a short drive to the mall or train station but if you want to go outside for a cup of coffee or to dine there aren't any options.
Maya
Maya, 3-night trip
6/10 Good
10 Aug 2024
the spa was excellent, we had a good time using the facilities.
bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Prakash
Prakash, 1-night trip
10/10 Exceptional
29 Feb 2024
absolutely recommend
Excellent hotel, great beds, excellent service
Verified traveller
3-night trip
10/10 Exceptional
3 July 2022
Great hotel
A very modern hotel with friendly staff and great service.
Mark
Mark, 4-night trip
10/10 Exceptional
8 Sept 2022
Highly recommend, ideal central location to Novi Sad, excellent facilities by western standards.
Dana
Dana, 2-night trip
10/10 Exceptional
16 July 2024
Very good
Pros: nice and friendly service, good comfort, good AC, good parking.
Cons:non really. location is not in the centre, but we liked the location and the next door restaurant.
Stine Johnsen
Stine Johnsen, 1-night trip
10/10 Exceptional
26 May 2024
Very nice
Kazim
Kazim, 1-night trip
8/10 Very good
7 Jan 2023
The propery was good located
Amarildo
10/10 Exceptional
19 Aug 2023
Whole experience was top notch! Whole staff was amazing, friendly, and highly professional! Clean and great room! Will stay again next time :)
Aleksandar
Aleksandar, 6-night trip
10/10 Exceptional
23 July 2022
Nice stay
Everything top. Friendly staff.
Denis
Denis, 1-night trip
10/10 Exceptional
13 July 2024
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Leposava
Leposava, 3-night trip
10/10 Exceptional
29 Oct 2023
Great staff!
The room was really nice. But what made the visit was the helpfulness of the staff. Whether it was booking taxis, a restaurant reservation, or just answering questions, staff were fabulous. Thank you!
Charles
Charles, 2-night trip
10/10 Exceptional
30 Aug 2023
Amazing. This is my second time staying here and I can’t recommend it enough. If you are coming from the US then you will feel very at home here.
Vladimir
Vladimir, 4-night trip
10/10 Exceptional
10 July 2022
Review
The stay was for business and i enjoyed the free use of the gym and spa. The staff were friendly and helpful. Breakfast was varied and excellent quality
Gary
Gary, 11-night trip
10/10 Exceptional
11 July 2024
Nice hotel
Very good hotel. Would stay here again. Service is really good and nice. Good beds, clean.
Some minor things:
- second floor in basenent parking there is metalspots with some hight. Was a little challangeing parking because of little space in parking garage
- it said hdmi on the wall next to tv, but there were no Hdmi. They sent someone to look at it. We figured out a solution.
Location is a little away from the centre, but easy to take a taxi ride for 10 minutes and you are in the centre. Some good restaurants around the hotel as well.
Stine Johnsen
Stine Johnsen, 1-night trip
10/10 Exceptional
10 July 2023
Novi Sad is a small town with a beautiful old town on both sides of the river. This Sheraton is about half hour on foot from the old town. Staff is nice and helpful and professional. Good value for the money.
Lucas
10/10 Exceptional
12 July 2022
Perfect Hotel !
I am pleasantly surprised with level of service, cleanliness and comfort this hotel has. I stayed at Sheraton Hotels all over North America and I haven't experienced such amazing service like I did in Novi Sad. Staff provided excellent service and went out of their way to ensure our stay with them was relaxing and trouble free. From comfortable beds, soft linen and good quality toiletries this hotel definitely kept our interest to come back and stay there again.
Dejan
Dejan, 2-night trip
8/10 Very good
11 Oct 2023
One of the best hotels in town
Chose this hotel because of the name "Sheraton ".
A little bit far to go to the City Center on foot.
Room Amenities are not enough and not satisfactory.
It is OK to stay there for a couple of days, though.
Seems one of the best hotels in town.
Song Chul
Song Chul, 1-night trip
10/10 Exceptional
5 May 2024
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.