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Chateau Star River Shaanxi

5.0 star property
Luxury hotel in Xianyang with restaurant and bar/lounge

Photo gallery for Chateau Star River Shaanxi

View from property
Lobby sitting area
Exterior
Front of property - evening/night
Reception
Located in Weicheng District, Chateau Star River Shaanxi offers a serene escape with a garden and 8 hot springs. Enjoy lunch or dinner at the on-site Chinese cuisine buffet restaurant, unwind in the playground, or take advantage of dry cleaning/laundry services. Guests have praised the hotel's amenities and location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is AU$127
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Twin Room (Hot Spring Access)

Business Twin Room (Hot Spring Access)

Business Twin Room (Hot Spring Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Electric kettle
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Double Room, 1 King Bed (Hot Spring Access)

Executive Double Room, 1 King Bed (Hot Spring Access)

Executive Double Room, 1 King Bed (Hot Spring Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Electric kettle
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Flat-screen TV, pay films

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Separate bedroom
Private bathroom
Bathrobes
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed (Hot Spring Access)

Deluxe Double Room, 1 King Bed (Hot Spring Access)

Deluxe Double Room, 1 King Bed (Hot Spring Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Electric kettle
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed

Flat-screen TV, pay films

Executive Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Electric kettle
Free bottled water
Minibar
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Hot Spring Access)

Deluxe Twin Room (Hot Spring Access)

Deluxe Twin Room (Hot Spring Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Electric kettle
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Chateau Suite (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Chateau Suite (Hot Spring Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Electric kettle
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed (Hot Spring Access)

Minibar, in-room safe, desk, soundproofing

Business Double Room, 1 King Bed (Hot Spring Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Electric kettle
Free bottled water
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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7.4 out of 10, Good, (35)
The price is AU$46
includes taxes & fees
4 Apr - 5 Apr
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About the area

Map
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province, 712000

What's nearby

  • Xi'an City Walls - 22 min drive - 25.8 km
  • Great Mosque of Xi'an - 23 min drive - 27.6 km
  • Xi'an Bell Tower and Drum Tower - 23 min drive - 28.2 km
  • Xi'an Bell Tower - 25 min drive - 28.9 km
  • Giant Wild Goose Pagoda - 28 min drive - 33.1 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 24 min drive
  • Xianyang Station - 20 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xi'an East Station - 26 min drive

Restaurants

  • ‪Momo小馆 - ‬7 min drive
  • ‪禅茗 - ‬8 min drive
  • ‪渭水溢香园 - ‬7 min drive
  • ‪雅盛居酒店 - ‬11 min drive
  • ‪品位高尔夫俱乐部 - ‬8 min drive

About this property

Chateau Star River Shaanxi

When visiting Xianyang, Chateau Star River Shaanxi is a great choice to consider. Guests looking for a bite to eat can visit 意咖啡西餐厅, which serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a terrace.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 331 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Hot springs

Working away

  • 5 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 8 hot springs open between 7:00 AM and 11:00 PM.

Dining

意咖啡西餐厅 – This buffet restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children

Children & extra beds

  • Rollaway beds are available for CNY 322.0 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 7:00 AM to 11:00 PM

Policies

Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the onsite hot springs is included for 2 guests per room. Fees apply for additional guests.

Also known as

Chateau Star River Xi’an Hotel Xi'an
Chateau Star River Xi’an Hotel
Chateau Star River Xi’an Xi'an
Chateau Star River Xi’an Xi'a
Chateau Star River Xi’an
Chateau Star River Shaanxi Hotel
Chateau Star River Shaanxi Xianyang
Chateau Star River Shaanxi Hotel Xianyang

Frequently asked questions

Does Chateau Star River Shaanxi offer free cancellation for a full refund?

Yes, Chateau Star River Shaanxi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Chateau Star River Shaanxi?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Chateau Star River Shaanxi?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Chateau Star River Shaanxi?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Chateau Star River Shaanxi and nearby?

On-site recreation at Chateau Star River Shaanxi includes hot springs. Chateau Star River Shaanxi also has a garden.

Are there restaurants at or near Chateau Star River Shaanxi?

Yes, 意咖啡西餐厅 offers Chinese cuisine.

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Chateau Star River Shaanxi Reviews

Reviews

9.2

Wonderful

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Fair

I've rarely bothered to leave reviews of hotels, but my experience here left me quite furious. I stayed in the hotel in October, so not so hot outside. However it was VERY hot in my room, at one point it was 27c. Clearly the Air Con wasn't functioning so I asked reception. They sent a technician who proceeded to LIE about the situation saying it would take time to cool down. Eventually they admitted that they had turned off the Air Con for the whole hotel to save money and gave me a cooling unit, which did almost nothing I should add. I would still be annoyed but be prepared to accept this at a cheaper hotel, but this is meant to be 5* luxury. Being able to sleep at a comfortable temperature is a BASIC requirement and one that I wouldn't ever imagine would be an issue at such a hotel.
Frederick, 2-night trip

10/10 Exceptional

Excelente hotel
El hotel muy limpio, la atención excelente, una gran variedad de comida en el desayuno y el hotel tiene una gran variedad de opciones para el huesped.
Alejandro, 3-night trip

8/10 Very good

Jingyu, 2-night trip

8/10 Very good

Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
2-night trip

10/10 Exceptional

It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Ming, 1-night trip

10/10 Exceptional

주변시설 없음
아주 좋습니다. 다만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다. 지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
2-night trip

10/10 Exceptional

The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
4-night trip

10/10 Exceptional

7-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Hotel nuevo.
Hotel nuevo. No en el centro pero cerca del aeropuerto.
2-night trip

10/10 Exceptional

Awesome stay
Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Cameron, 1-night trip

8/10 Very good

Airport Stay
The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Michael, 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
NicolaosRamirez, 4-night trip

10/10 Exceptional

完美，值得推荐的酒店
飞机晚点，到达酒店已经是第二日早上7点，很nice的延迟到下午3点退房，房间很舒适，很温馨的赠送了水果和巧克力以及欢迎信，硬件设施比广州的更好一些，位置稍微有点远但是环境非常好，早餐的品质很高服务完美，非常值得推荐！
Huitao, 1-night trip

10/10 Exceptional

早餐最好
酒店內環境+服務都好，係有啲details 唔係幾乾淨。 整體算是很不錯
1-night trip

8/10 Very good

Luxe, new hotel in suburb
This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.