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Lodge at Mill Creek

2.5 star property
Hotel located steps from Dolly Parton's Stampede Dinner Attraction

Photo gallery for Lodge at Mill Creek

Lobby
Front of property
Combined shower/bathtub, towels
Breakfast area
Premium Room, 1 King Bed, Jetted Tub
In the heart of Pigeon Forge, Lodge at Mill Creek offers a cozy retreat. Gather by the lobby fireplace and enjoy in-room WiFi while planning your visit to Dollywood or Island at Pigeon Forge.

Reviews

6.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Area shuttle
  • Air conditioning
  • Reception fireplace
  • Limited hour front desk
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Jetted bath
Private bathroom
Shower/bath combination
Microwave
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
3785 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
  • Old Mill - 14 min walk - 1.2 km
  • Dollywood - 4 min drive - 2.4 km
  • Island at Pigeon Forge - 5 min drive - 4.4 km
  • Titanic Museum - 7 min drive - 6.5 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 57 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪The Old Mill Restaurant - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Baskin-Robbins - ‬20 min walk
  • ‪Golden Corral - ‬9 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Lodge at Mill Creek

When you stay at Lodge at Mill Creek, you'll be a short five-minute drive from Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. Guests will have free perks such as WiFi and self-parking. Also, Island at Pigeon Forge and Titanic Museum are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • 2 buildings/towers
  • Fireplace in reception
  • Television in common areas

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of USD 75 will be collected before check-in

Optional extras

  • Local area shuttle service is offered for an extra charge

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Lodge Mill Creek Pigeon Forge
Lodge Mill Creek
Mill Creek Pigeon Forge
Family Inns Of America - East Hotel Pigeon Forge
Lodge at Mill Creek Hotel
Lodge at Mill Creek Pigeon Forge
Lodge at Mill Creek Hotel Pigeon Forge

Frequently asked questions

Does Lodge at Mill Creek offer free cancellation for a full refund?

Yes, Lodge at Mill Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lodge at Mill Creek?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Lodge at Mill Creek?

Yes, there's free self parking.

What are the check-in and check-out times at Lodge at Mill Creek?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Lodge at Mill Creek and nearby?

Recommended spots to visit include Dolly Parton's Stampede Dinner Attraction (2-min walk) and Island at Pigeon Forge (2.2 mi), along with Titanic Museum (3.5 mi) and Dollywood (4.1 mi).

What's the area around Lodge at Mill Creek like?

Lodge at Mill Creek is a short 2-minute walk from Dolly Parton's Stampede Dinner Attraction and 16 minutes' walk from Old Mill.

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Lodge at Mill Creek Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Bed
Location
Shower
Service staff
Refrigerator
Bathroom
Clean room
Bathtub
Booking

Reviews

2/10 Poor

There was a man that answered the phone and was rude to me not once but twice. I was trying to cancel a reservation that was made and he wouldnt even look into the reservation to help what so ever just advised i call Expedia who it was originally booked through but then changed by this property to a different date so expedia did not have this reservation any longer due to them changing the reservation. He started screaming and hollering at me and was very rude with no help whatsoever. I would like to talk to a manager becuase this is still not resolved and I need to cancel this and I will NEVER stay here after dealing with this one individual.
Ashley, 7-night trip

4/10 Fair

Highly disappointed!

Bathroom alone was horrible! Mold in the ceiling toilet leaked water spots on the ceiling. Bedding had stains. Bed it self was warn slap out absolutely uncomfortable! The floors were absolutely nasty! Doesn’t look like they were even vacuumed before we came in. Also had stains all over the carpet and the carpet was coming up. Normally when you first check in there’s a few rolls of toilet paper there was ONE! The towels had stains and very ruff texture. The shower head was coming out of the wall. There was ants all over the sink and bathroom floor! I’m highly disappointed! The day we checked out the cleaning man was there told us to leave the door open and first place he went to as we were still standing there was the tip envelope…. Some pictures posted below!
Carol, 5-night trip

4/10 Fair

Disappointed

Carpet was in bad shape, tv wasn’t even mounted or on a stand it was propped up against the wall. Cobwebs hanging down the walls and carpet hasn’t been vacuumed well found a receipt from May 2021 a whole year ago that the cleaning people haven’t picked up from under the nightstand table.
Kelley, 1-night trip

6/10 Good

The bed was comfortable. The chair in room was dirty. Food from previous family was under dresser. The hot and cold water was opposite in bathtub.
Jennifer, 3-night trip

6/10 Good

Connie, 2-night trip

2/10 Poor

I didn’t like the fact that we had roaches and I let them know we had roaches in our room and they said,”they would let the manager know.”I took down a cup with a roach in it and they said, they would get back to me and I’ve heard nothing from them. I have pictures and the roaches was on our luggage and crawling on the walls. This place was so dirty and nasty. Never will stay there again.
Christen, 4-night trip

4/10 Fair

The property is very run down, both inside and outside. I would not recommend this property to stay in for a vacation.
Michael, 2-night trip

8/10 Very good

Good

Not enough coffee or towels, towels were to small! We were there 5 days and room only got cleaned once.
Dorinda, 5-night trip

10/10 Exceptional

the room was decent only flaw was fridge did not work and water line to toilet had a slow leak.
james, 2-night trip

8/10 Very good

Brianna, 1-night trip

6/10 Good

We were disappointed that there still was no breakfast. The location was great. Definitely could stand to have some updates.
Connie, 2-night trip

8/10 Very good

Room was clean. Didn't hear alot of noticed from other visitors in rooms beside you. Very quiet. Staff was very friendly and helpful. No complaints
Marjorie, 2-night trip

2/10 Poor

The room overall was dirty people tried to come in our room from the other side the towels were dirty the manager was rude about it all
John, 3-night trip

6/10 Good

James, 2-night trip

8/10 Very good

Kristen, 1-night trip

2/10 Poor

Wasn't very happy with our stay

They wasn't any towels in the room, they was roaches, coffee pot didn't work, & the refrigerator didn't work
Sherry, 1-night trip

8/10 Very good

Get away

TV small fridge microwave
King bed kinda hard but jacuzzi felt great
vicky, 2-night trip

8/10 Very good

Lodge Mills Creek

At check in had to go to other motel to check in and clerk was rude and short in his mannerisms toward us. Could not use wifi in rooms because said it was not connected to internet. No phone in room to call front desk and housekeeping did not check to give fresh towels or room service on 2nd day of stay. On day of checkout requested late checkout at 12 and housekeeping tried to open our door to clean at 9am and again at 1030 because had ear buds in and could not hear me telling her through the door we were late checkout. The room was nice and clean for most part except for musty smell upon arrival. I do have to say staff is honest because left some items behind at checkout and was able to retrieve because housekeeper turned them in which was very much appreciated.
Stephanie, 2-night trip

4/10 Fair

the check in was awful the lady was so rude and mean we got none of what we was promise
Johnny, 4-night trip

10/10 Exceptional

Stacy, 1-night trip

6/10 Good

Jessica, 2-night trip

2/10 Poor

I did my reservations 2 weeks ago,came from Florida with my family and when we arrived at hotel nobody was there to make check-in it was 1:30am and we were very tired of trip.I don’t really recommend this hotel!
Bruno, 3-night trip

2/10 Poor

Don't stay in this place. Worst of the worst. Heat did not work I asked for different room they didn't. I left.
Cesar, 3-night trip

10/10 Exceptional

First of All, this place is not filled with amenities. Yet the rooms are great. Staff is great. Unbeatable price. I always stay longer.
Stephen, 2-night trip

2/10 Poor

We checked in, and we checked out right away. When we arived at the room, the floors were gross, there was what apereat to be rat poop on the floor, the bathroom looked like what you would see ina horror film. Oh and the toilet paper was still on from the last people who stayed there. We went to check out and the staff had left for the new years. We ended up submitting a request for a refund and left the hotel.
Joseph, 1-night trip