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c-hotels Joy

4.0 star property
Hotel with bar/lounge, near Cathedral of Santa Maria del Fiore

Photo gallery for c-hotels Joy

Aerial view
Front of property
Interior detail
Interior
Dependance Via Alamanni 21 Matrimoniale
Located in the heart of Historic Center, c-hotels Joy offers a welcoming atmosphere with dry cleaning and laundry services. Take advantage of free in-room WiFi, unwind at the bar, or explore nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio. Helpful multilingual staff have made previous guests feel at ease.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Television
  • Daily housekeeping
  • Pets allowed
  • Lift
  • Minibar
  • Bath or shower
The current price is AU$378
includes taxes & fees
21 Sept - 22 Sept

Room options

Check availability for these dates

Tonight

Sept 18 - Sept 19
Check availability for tonight Sept 18 - Sept 19

Tomorrow

Sept 19 - Sept 20
Check availability for tomorrow Sept 19 - Sept 20
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy con balcone

1 bedroom, minibar, in-room safe, individually furnished

Comfy con balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Sofa bed
Separate bedroom
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy

1 bedroom, minibar, in-room safe, individually furnished

Comfy

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

1 bedroom, minibar, in-room safe, individually furnished

Smart

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Bidet
Deep-soaking bath
  • Sleeps 2
  • 1 Double Bed

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  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 1,007 reviews
The price is AU$422
includes taxes & fees
21 Sept - 22 Sept
c-hotels Ambasciatori
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About the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 6 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Ponte Vecchio - 14 min walk - 1.2 km
  • Uffizi Gallery - 17 min walk - 1.5 km

Getting around

  • Peretola Airport (FLR) - 25 min drive
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
  • Porta al Prato Station - 10 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Fratelli Rosselli Tram Stop - 4 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vyta - ‬3 min walk
  • ‪Tentazioni Cafè - ‬3 min walk
  • ‪#12Ozcoffeejoint - ‬4 min walk
  • ‪Fratelli Cuore - ‬3 min walk

About this property

c-hotels Joy

C-hotels Joy puts you in a great location, within a 15-minute walk of Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Piazza di Santa Maria Novella and Central Market are within a 15-minute walk. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is steps away and Fratelli Rosselli Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 54 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1PEM9TTFS

National rating

This property has received its official star rating from the local rating authority.

Also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

Does c-hotels Joy offer free cancellation for a full refund?

Yes, c-hotels Joy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at c-hotels Joy?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at c-hotels Joy?

Sorry, there's no on-site parking at c-hotels Joy.

What are the check-in and check-out times at c-hotels Joy?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Does c-hotels Joy have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around c-hotels Joy like?

C-hotels Joy is in Historic Centre of Florence, a short 2-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 13 minutes' walk from Cathedral of Santa Maria del Fiore. Travellers love the hotel's prime location.

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Reviews

c-hotels Joy Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for its excellent quality, variety, and service. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Train station
Service staff
Location
Breakfast
Bed
Lobby
Air conditioning
Walking
Trains

Reviews

10/10 Exceptional

Staff was extremely helpful and friendly! Convenient location to explore most of the attractions!
Wasim, 2-night trip

10/10 Exceptional

Excellent hotel!

This is a really excellent hotel, ideal location for the rail station and a short walk to the major tourist sites. Very friendly and helpful team. Very good value and would definitely look to stay again
Andrew, 3-night trip

10/10 Exceptional

Wonderful
Dina, 2-night trip

6/10 Good

Location is good

The hotel was a great location however the reception staff weren’t the most welcoming. The staff were very loud and banged things about from early on. Didn’t feel a 4 star hotel.
3-night trip

10/10 Exceptional

The staff was friendly and very helpful from the front desk agents, breakfast attendants and the bar staff. Breakfast was excellent with many options. The bar in the evening offered snacks and great drinks. We highly recommend the property. Thank you for making our stay comfortable.
Petra, 2-night trip

6/10 Good

Convenient location
ximing, 3-night trip

10/10 Exceptional

Great modern facility within short walk from Santa Maria Novella railway station. Clean, modern, great breakfast options and a very professional and friendly staff.
Danielle, 4-night trip

10/10 Exceptional

Great property, excellent breakfast, friendly front desk personnel.
Anthony, 2-night trip

10/10 Exceptional

Very good
Guang Lei, 3-night trip

10/10 Exceptional

A very convenient choice near the station with convenient parking nearby. Small but stylish rooms. The public areas are starting to look a bit weathered - but still a good value
Kevin, 1-night trip

10/10 Exceptional

Excellent customer service! The front desk people are amazing. My husband needed a doctor ant they immediately helped us.
Martha, 2-night trip

10/10 Exceptional

Clean and modern hotel just steps away from the main train station. Also easy location to walk into the main town and not far from the Duomo. Room was clean and stylish, loved the vibe of the hotel and really enjoyed my stay!
Emma, 3-night trip

10/10 Exceptional

Amazing and caring staff at the front desk and in the dining area.
3-night trip

10/10 Exceptional

It was an excellent stay
Mitch, 3-night trip

10/10 Exceptional

Staff was very helpful and friendly.
Maria, 2-night trip

10/10 Exceptional

Easy to get to from the airport and everyone was super nice.
Maria, 1-night trip

10/10 Exceptional

We had a wonderful stay at C Joy Hotel! From the moment we arrived, the staff was incredibly friendly and welcoming. After a long international flight, we were so grateful that they were able to accommodate us with an early check-in—it made all the difference and allowed us to rest and recharge. The rooms were modern, clean, and very comfortable. We also loved the location—convenient and close to everything we needed. The entire experience was smooth and pleasant, and we truly felt taken care of. Highly recommend this hotel to anyone visiting the area. We'll definitely be staying here again in the future!
Juan, 3-night trip

8/10 Very good

The breakfast was excellent and staff were caring. The sewer outside stinks up the place and vultures swarming outside are very annoying by the train station.
Horst, 2-night trip

10/10 Exceptional

They helped find us good places to eat.
Rhoneil, 2-night trip

10/10 Exceptional

nice convenient hotel
Lorraine, 5-night trip

10/10 Exceptional

Great staff.Good breakfest.
MARIAN, 2-night trip

10/10 Exceptional

The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Elsa, 4-night trip

10/10 Exceptional

We were checked in by a very kind gentleman who also spoke Spanish and English , making it a comfortable and memorable experience.
Elizabeth, 1-night trip

10/10 Exceptional

👍
Anne, 1-night trip

10/10 Exceptional

Pleasant Stay

Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Ramona, 2-night trip