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The Coal Exchange Hotel

3.5 star property
Hotel with restaurant, near Cardiff Bay
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Coal Exchange Hotel

In-room safe, individually decorated, iron/ironing board, free WiFi
Exterior
Restaurant
Reception
Presidential Suite

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
Feel at home
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Free toiletries
The price is AU$161
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

Family Room | Bathroom

Family Room

Highlights

Individually decorated
Connecting rooms available
LCD TV
Hairdryer
Jetted bath
Rainfall showerhead
Shower/bath combination
Private bathroom
  • 60 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Jetted bath
Rainfall showerhead
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Triple Room, Accessible

Triple Room, Accessible

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 39 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Jetted bath
Rainfall showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room with Shower

Standard King Room with Shower

Standard King Room with Shower

Highlights

Individually decorated
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Jetted bath
Rainfall showerhead
Shower/bath combination
  • 75 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for King Room

In-room safe, individually decorated, iron/ironing board, free WiFi

King Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Jetted bath
Rainfall showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hairdryer
Jetted bath
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Sleeperz Hotel Cardiff

Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.8 out of 10, Excellent, (1006)
The price is AU$93
includes taxes & fees
23 Dec - 24 Dec
Sleeperz Hotel Cardiff
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About the area

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

  • Wales Millennium Centre - 6 min walk - 0.6 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Cardiff International Arena - 3 min drive - 2.0 km
  • Cardiff Castle - 5 min drive - 3.6 km
  • Principality Stadium - 6 min drive - 4.1 km

Getting around

  • Cardiff International Airport (CWL) - 28 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk

Restaurants

  • ‪Dock - ‬5 min walk
  • ‪The Eli Jenkins - ‬4 min walk
  • ‪Côte - ‬5 min walk
  • ‪Quantum Coffee Roasters - ‬3 min walk
  • ‪Yakitori 1 - ‬5 min walk

About this property

The Coal Exchange Hotel

The Coal Exchange Hotel puts you a short five-minute drive from Cardiff Bay and Cardiff Castle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Principality Stadium. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Welsh

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Bar/Lounge
  • Dining venue

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?
Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Coal Exchange Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Coal Exchange Hotel?
Sorry, there's no on-site parking at The Coal Exchange Hotel.
What are the check-in and check-out times at The Coal Exchange Hotel?
Check-in start time: 3 PM; check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at The Coal Exchange Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.
Are there restaurants at or near The Coal Exchange Hotel?
Yes, there's an on-site restaurant.
What's the area around The Coal Exchange Hotel like?
The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 14 minutes' walk from Cardiff Bay.

The Coal Exchange Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Thank you Emily
I was staying at the start of the week. The receptionist Emily was so kind. If she remembers me and would like to go for a drink here’s my number - 07502284389
Rhys, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend away with the girls perfect triple room great location. Comport beds lovely staff. Breakfast superb.
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

NICHOLAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlotte, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant last minute night away
Grabbed a last minute break away. Staff were friendly and hotel was nice with lots of history. Booked breakfast can’t say it was excellent just average hotel buffet. They could do with labels on maybe a tray to sit tea and coffee jugs on as unless you ask staff you don’t know which is which.
Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel
Lovely and quirky hotel. Spacious rooms and comfortable beds.
Rosaleen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Louisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ilie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grand old historical building
Great to see an old historic building with modern rooms. Very comfortable, massive spa bath and quiet
Simon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

steve, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An overall great stay, will go back
The breakfast wasn't great, especially the coffee, which was burnt. The hotel isn't heated, so you have to ask for a portable heater, but I think adding an electric heater to each room should work. Other than that, it was an amazing stay, great comfortable bed, in a striking décor and architecture. The staff were lovely!
Larissa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

6/10 Good

Helen, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Over priced sun standard rooms
On arrival entering the room, it was freezing due to the windows all been left open (it was minus temps out side). Trying to get the heating to work it wouldn't. When going back to reception they then offered us another room, when entering the room I discovered people where already staying in that room, so had to head back to reception to ask for another room. On been allocated a third room as both me and my wife where so tired we excepted, how ever the room had a small bed the carpet was lifting in placed there was mold around bath. The condition of the room was generally tired with paint falling off. In all the hotel was very tired and no worth the money paid for it
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place and location, rooms need some TLC
Please was beautiful, staff were really friendly and helpful. The rooms are lovely but lighting is a bit of an issue, quite dark in the rooms. The rooms could do with a bit of TLC, they are a bit tired looking. The jacuzzi bath wasn't very clean when we arrived and when we uses the jets, a load of gunk came out from stagnant water, which would suggest it's not used frequently and they don't do regular cleaning/maintenance. Overall though, was a lovely stay.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Harry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Huw, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Full of character
Building with a lot of character and history. Very quiet so lacking a bit of atmosphere but service good.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Posh hotel at a good value
I stayed for 3 nights to be close to the wales stadium, the location is fantastic you 5 minutes walk from the Cardiff bay which goes to city center in 4 minutes (queen street) and is 2.50gbp, the staff are very friendly and happy to help, also there are is Danish bakery 3 minutes walk from there. As well the mermaid quay which is there the restaurants are. Also did I mention the room has a jacuzzi! I didn’t try that breakfast but smelled amazing.
Duhale, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab
Holli, 1-night trip
Verified Hotels.com guest review