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Matsuya Ryokan

2.5 star property
Ryokan with restaurant, near Zenko-ji Temple

Photo gallery for Matsuya Ryokan

Traditional Japanese building with a tiled roof and wooden beams, set amidst a serene garden with lush greenery and a stone lantern.
Step into the hotel lobby, featuring a carpeted floor and a staircase leading to the upper level, with a reception desk and framed artwork adorning the walls.
Relax by the rectangular pool surrounded by a tile border and large windows.
Relax in a serene space with a sofa, TV, and garden view.
Bathroom features a wall-mounted sink, three mirrors, and a black countertop with a soap dispenser.
In the heart of Nagano, Matsuya Ryokan offers a serene escape with an indoor public bath and rejuvenating spa services. Enjoy local cuisine at the restaurant, stay connected with in-room WiFi, and unwind in comfort thanks to the helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry facilities
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (11)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Meeting rooms
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Ballroom

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Free self-parking
The current price is AU$188
31 July - 1 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Heating
Bidet
Hairdryer
  • 9 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Heating
Shower/bath combination
Bidet
  • 12 sq m
  • Sleeps 4
  • 4 Single Futons

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About the area

Map
484, Motoyoshi-cho, Nagano, 380-0851

What's nearby

  • Sanmon Gate - 2 min walk - 0.2 km
  • Zenko-ji Temple - 3 min walk - 0.3 km
  • Nagano Prefectural Shinano Art Museum - 6 min walk - 0.5 km
  • M-Wave Olympic Memorial Arena - 8 min drive - 5.9 km
  • Togakushi Shrine - 20 min drive - 20.8 km

Getting around

  • Tokyo (HND-Haneda) - 117.6 miles/189.3 km
  • Zenkojishita Station - 7 min walk
  • Nagano (QNG) - 22 min walk
  • Chikuma Obasute Station - 23 min drive
  • Nagano Station - 21 min walk

Restaurants

  • ‪八幡屋礒五郎本店 - ‬3 min walk
  • ‪門前そば ももとせ - ‬1 min walk
  • ‪信州里の菓工房長野仲見世店 - ‬1 min walk
  • ‪丸八たきや - ‬1 min walk
  • ‪藤木庵 - ‬4 min walk

About this property

Matsuya Ryokan

Matsuya Ryokan offers a fantastic location, putting you a short five-minute walk from Zenko-ji Temple. Guests indulge in massages, then grab a bite to eat at the restaurant. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 9 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–9:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Kaiseki meal
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • In-room dining only

More

  • Daily housekeeping
  • Tatami (woven mat floors)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 1650 for children
  • Hosted evening meal costs JPY 3850

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano

Frequently asked questions

Does Matsuya Ryokan offer free cancellation for a full refund?

Yes, Matsuya Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Matsuya Ryokan?

Sorry, pets aren't allowed.

Is parking offered on site at Matsuya Ryokan?

Yes, there's free self parking.

What are the check-in and check-out times at Matsuya Ryokan?

Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 10 AM.

What is there to do at Matsuya Ryokan and nearby?

Recommended spots to visit include Zenko-ji Temple (3-min walk) and Nagano Prefectural Shinano Art Museum (7-min walk), along with M-Wave Olympic Memorial Arena (4.5 mi) and Nagano Olympic Stadium (7 mi).

Are there restaurants at or near Matsuya Ryokan?

Yes, there's an on-site restaurant.

What's the area around Matsuya Ryokan like?

Matsuya Ryokan is in the heart of Nagano, a short 7-minute walk from Zenkojishita Station and 3 minutes' walk from Zenko-ji Temple.

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Matsuya Ryokan Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Temples
Location
Food
Room
Breakfast
Bus
Family friendly
Restaurant
Trip

What guests liked

  • Breakfast was phenomenal, with kaiseki style meals presented beautifully and exceptional quality. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I felt like my grandmother was taking care of me. I loved this place, highly recommended.
Nicole, 3-night trip

10/10 Exceptional

Very nice ryokan to stay. Friendly and helpful staff.
Wui Heng, 1-night trip

10/10 Exceptional

Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.

10/10 Exceptional

Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.

10/10 Exceptional

Comfortable ryokan

Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
1-night trip

10/10 Exceptional

Very friendly and a lovely experience.
Carrie, 1-night trip

10/10 Exceptional

Great little public bath. Very kind owners.

10/10 Exceptional

Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at). Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past. We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Chris, 2-night trip

10/10 Exceptional

Staff were very helpful and pleasant. Traditional Japanese guesthouse with onsen. Great location near Zenko-ji temple. Good food options nearby. Very safe.
Stacy, 2-night trip

10/10 Exceptional

The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Giancarlo G., 1-night trip

10/10 Exceptional

Very comfortable solo trip

Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast. You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Andrew, 4-night trip

10/10 Exceptional

Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Qi'En, 2-night trip

10/10 Exceptional

This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Kara, 2-night trip

10/10 Exceptional

My stay far exceeded my expectations. The location and accessibility are excellent. The surrounding are spectacular and basically part of the Temple and most importantly the hotel was spotless and the staff were exceptionally friendly. I was very happy and grateful for my stay. I highly recommend. Rodney-
Rodney G, 1-night trip

10/10 Exceptional

Our best accommodation experience in Japan by far and the bar was already very high. It is a true gem with comfortable and spacious rooms, very friendly staff and the food is of a very high standard. It felt like a gourmet feast on the first night and then it got even better on the second! The onsen bath was simple but very welcome. And being almost on the steps to the delightful Zenoji temple and gardens was the icing on top of a very delicious cake!

10/10 Exceptional

the whole area
Abdessadk, 2-night trip

10/10 Exceptional

Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.

10/10 Exceptional

The Real Japanese Experience

I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living. The dos was small but enough to live the onsen experience too. There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Ilidia, 2-night trip

10/10 Exceptional

We thought this ryokan was amazing! The location is perfect, in the center of old Nagano and a few minutes walk from the temple (convenient to attend the early morning prayer). The staff was amazingly friendly and helpful. The Japanese breakfast was phenomenal; we didn't try the dinner as we asked for it too late. Note that you need to give the hotel a few days advance notice for meals; they didn't ask us proactively if we were interested in them. The staff was able to recommend other local restaurants for dinner, which was great too. Overall, we loved our stay and wish we could have stayed longer.
Isabelle, 1-night trip

8/10 Very good

Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to. The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Abey Matthew Varughese, 1-night trip

10/10 Exceptional

Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities. Room was spacious for 4, although it was abit difficult to open our 2 large luggages. Onsen was a bit small, just nice for 2-3 persons. Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point. The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies. As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand! Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!

10/10 Exceptional

Géraldine, 2-night trip

10/10 Exceptional

Séjour 2 nuits

Séjour agréable, le personnel ne parle pas anglais mais on a réussi à se comprendre. Chambre propre, il y a également un bain chaud homme/femme.
2-night trip

10/10 Exceptional

1-night trip

6/10 Good

mitsuyo, 1-night trip