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Matsuya Ryokan

2.5 star property
Ryokan with restaurant, near Zenko-ji Temple

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Matsuya Ryokan

Photo gallery for Matsuya Ryokan

Lobby sitting area
Property grounds
Front of property
Aerial view
Property amenity

Overview of Matsuya Ryokan

9.6

Exceptional

Property highlights

  • Free WiFi
  • Free parking
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
484, Motoyoshi-cho, Nagano, 380-0851
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Meeting rooms
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Ballroom
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Free self-parking

Room options

View all photos for Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 2 Single Futons

View all photos for Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

  • 12 sq m
  • Sleeps 4
  • 4 Single Futons

About this area

Getting around

  • Tokyo (HND-Haneda) - 117.6 miles/189.3 km
  • Zenkojishita Station - 7 min walk
  • Nagano (QNG) - 22 min walk
  • Chikuma Obasute Station - 23 min drive
  • Nagano Station - 21 min walk

Restaurants

  • 八幡屋礒五郎本店 - 3 min walk
  • 門前そば ももとせ - 1 min walk
  • 信州里の菓工房長野仲見世店 - 1 min walk
  • 丸八たきや - 1 min walk
  • 藤木庵 - 4 min walk
Map

About this property

Matsuya Ryokan

Enjoy your visit to Nagano with a stay at Matsuya Ryokan. Guests indulge in massages, then grab a bite to eat at the restaurant.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–9:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Kaiseki meal
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • In-room dining only

More

  • Daily housekeeping
  • Tatami (woven mat floors)

Special features

Spa

Services include massages. Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 1650 for adults and JPY 1650 for children
  • Hosted evening meal costs JPY 3850

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano

Frequently asked questions

Does Matsuya Ryokan offer free cancellation for a full refund?
Yes, Matsuya Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Matsuya Ryokan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Matsuya Ryokan?
Sorry, pets aren't allowed.
Is parking offered on site at Matsuya Ryokan?
Yes, there's free self parking.
What are the check-in and check-out times at Matsuya Ryokan?
You can check in from 2 PM - 9 PM. Check-out time is 10 AM.
What is there to do at Matsuya Ryokan and nearby?
Recommended spots to visit include Zenko-ji Temple (3-min walk) and Nagano Prefectural Shinano Art Museum (7-min walk), along with M-Wave Olympic Memorial Arena (4.5 mi) and Nagano Olympic Stadium (7 mi).
Are there restaurants at or near Matsuya Ryokan?
Yes, there's an on-site restaurant.
What's the area around Matsuya Ryokan like?
Matsuya Ryokan is in the heart of Nagano, a short 7-minute walk from Zenkojishita Station and 3 minutes' walk from Zenko-ji Temple.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.
Verified Expedia guest review

10/10 Exceptional

Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.
Verified Expedia guest review

10/10 Exceptional

RICHARD, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable solo trip
Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast. You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Andrew, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities. Room was spacious for 4, although it was abit difficult to open our 2 large luggages. Onsen was a bit small, just nice for 2-3 persons. Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point. The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies. As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand! Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!
Verified Expedia guest review

10/10 Exceptional

Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.
Verified Expedia guest review

10/10 Exceptional

Very friendly and a lovely experience.
Carrie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great little public bath. Very kind owners.
Verified Expedia guest review

10/10 Exceptional

We thought this ryokan was amazing! The location is perfect, in the center of old Nagano and a few minutes walk from the temple (convenient to attend the early morning prayer). The staff was amazingly friendly and helpful. The Japanese breakfast was phenomenal; we didn't try the dinner as we asked for it too late. Note that you need to give the hotel a few days advance notice for meals; they didn't ask us proactively if we were interested in them. The staff was able to recommend other local restaurants for dinner, which was great too. Overall, we loved our stay and wish we could have stayed longer.
Isabelle, 1-night family trip
Verified Expedia guest review