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Hotel Palapa Palace

3.0 star property
Tuxtla Gutierrez hotel with outdoor pool and restaurant

Choose dates to view prices

Experience the beauty of Hotel Palapa Palace, where modern comforts meet tropical charm. Unwind by the outdoor pool with sun loungers and umbrellas, or stroll through the garden. With a 24-hour business center and free in-room WiFi, you'll stay connected while enjoying your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
$43 nightly
The total price is $52
May 21 - May 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 333 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Hotel Palace Inn
Tuxtla Gutierrez
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 584 reviews
$43 nightly
The price is $52
May 21 - May 22
Total with taxes and fees
Hotel Palace Inn
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About the neighborhood

Map
Boulevard Belisario Dominguez No. 4389, Fraccionamiento La Gloria, Tuxtla Gutierrez, CHIS, 29054

What's nearby

  • Plaza Ambar - 5 min walk - 0.5 km
  • Plaza Crystal Shopping Mall - 8 min drive - 3.3 km
  • Cana Hueca Park - 9 min drive - 4.0 km
  • Marimba Park - 14 min drive - 6.2 km
  • Tuxtla Guitierrez Central Square - 20 min drive - 8.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 51 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Pop Salads - ‬7 min walk
  • ‪Pollo Brujo Express - ‬5 min walk
  • ‪Oriental wok - ‬8 min walk
  • ‪Terrazza Café - ‬1 min walk
  • ‪Piñas BBQ - ‬1 min walk

About this property

Hotel Palapa Palace

  • Hotel Palapa Palace is a great choice for a stay in Tuxtla Gutierrez. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs only, 1 total, up to 18 lbs per pet)
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palapa Palace

Hotel Palapa Palace Tuxtla Gutierrez

Palapa Palace

Palapa Palace Tuxtla Gutierrez

Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas

Hotel Palapa Palace Hotel

Hotel Palapa Palace Tuxtla Gutierrez

Hotel Palapa Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Palapa Palace offer free cancellation for a full refund?

Yes, Hotel Palapa Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Palapa Palace?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Palapa Palace?

Yes, dogs stay free, with a limit of 1 total and maximum weight of 18 lbs per pet. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.

Is parking offered on site at Hotel Palapa Palace?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Palapa Palace?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Palapa Palace and nearby?

Hotel Palapa Palace has an outdoor pool and a garden.

Are there restaurants at or near Hotel Palapa Palace?

Yes, there's an onsite restaurant.

What's the area around Hotel Palapa Palace like?

Hotel Palapa Palace is located a short 5-minute walk from Plaza Ambar.

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Reviews

Hotel Palapa Palace Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

I have no negative reviews. Check in was easy and fast as well as checking out.
julio, 1-night trip
Verified

10/10 Exceptional

Excelente
Mario, 1-night trip
Verified

10/10 Exceptional

Nice place
Cristhian, 1-night trip
Verified

8/10 Very good

Go there!

Unfortunally I was only able to stay 1 day, with my wife, but have no complaints about it. When we come back to that area, we wil most surtainally look into it. Had many things we didn't have time to discover.
Lars, 1-night trip
Verified

10/10 Exceptional

.
José Alfredo, 2-night trip
Verified

10/10 Exceptional

.
Yoshua, 2-night trip
Verified

4/10 Fair

The beds are terrible. The safebox is not working after they changed the batteries the box was not opening with my passports and cash in it. The restaurant was refushing orders 45 minutes before the official closing time. I am a reguliere guest in this Hotel but are choked to see how fast it is going down
Franciscus, 3-night trip
Verified

10/10 Exceptional

Me gusta
Jonathan, 2-night trip
Verified

10/10 Exceptional

Muy bueno
Jose Miguel, 1-night trip
Verified

6/10 Good

Mejorar el internet
Juan Carlos, 14-night trip
Verified

8/10 Very good

Si todo bien
Juan Carlos, 1-night trip
Verified

8/10 Very good

El personal cuando los necesitaba
Guillermo, 5-night trip
Verified

8/10 Very good

La habitación limpia, el personal muy amable, lo único que no me gustó, fue un extraño ruido que se escucha todo el tiempo por la noche en la habitación 101 y me comentó mi hermana que tambien en la 110.
José Luis, 4-night trip
Verified

8/10 Very good

excelente lugar, la recepción de lujo
Francisco, 1-night trip
Verified

8/10 Very good

Todo muy agradable
Alfredo, 1-night trip
Verified

6/10 Good

El wifi no funciona bien y la red tampoco
Alejandra Aguirre, 1-night trip
Verified

6/10 Good

Lamentablemente en la cocina les falta tener más cuidado en la preparación por ejemplo pedí un spaghetti Alfredo y el mesero me dijo que estaba recién hecho y la pasta fresca, y pues realmente no fue así juzguen la foto, la pasta café, cuando es fresca es amarilla, no tenía crema pasado de orégano, le pusieron lechuga, y le faltó crema , he comido esa misma pasta en otros lugares y la comparación es avismal, pedí arrachera y me la sirvieron fría, en cuanto a eso todo lo demás está genial
José Neil Amhed, 1-night trip
Verified

2/10 Poor

Por favor cheque. Su sistema de reservaciones

Hice mi reserva el dia 22 aprox a las 9 y media, y al llegar al hotel resulta que me dicen que no hay reservación registrada, mostré el número de itinerario que envía la aplicación de hoteles.com y el dependiente del hotel me dijo que no eran los 14 números que tenían que ser 10 dígitos, por lo tanto NO APLICO LA RESERVACIÓN y se hizo el cobro contratando la habitación directamente con el hotel, ya siendo las 11 y media de la noche no quedó opción y tuve que pagar directamente al hotel el costo de la habitación, otra cosa que molesta, el cobro de perros, en la aplicación dice SE ACEPTAN MASCOTAS, más no dice debe dejar 500 pesos de depósito por si hace daños a la propiedad, no tengo problema en darlos pero que especifiquen a tiempo para no tomar como cobros sorpresa este tipo de gasto
José Neil Amhed, 1-night trip
Verified

10/10 Exceptional

Todo muy bien.
Bibiana Cruz, 3-night trip
Verified

8/10 Very good

Que bueno que permiten nascotas
CANDELARIA, 1-night trip
Verified

10/10 Exceptional

Opciones de habitaciones
Joshua, 1-night trip
Verified

10/10 Exceptional

Había muchos mosquitos en la habitación, lo bueno que hay un Aurrera cerca para comprar insecticida!! El.perwonal muy atento !! El restaurante excelente atención y comida
Geraldine Ivette, 5-night trip
Verified

10/10 Exceptional

Es un lugar, muy tranquilo y seguro para vacacionar.
Maria de Lourdes, 7-night trip
Verified

10/10 Exceptional

Es cómodo, accesible, el trato cordial
Gertrudis, 1-night trip
Verified

8/10 Very good

El servicio es muy bueno, el personal súper amable, el único inconveniente que tuvimos, fue que sentíamos que el cuerpo nos picaba con la cama como que los colchones están muy viejos
Deneb, 1-night trip