The hotel was comfortable and adequate for our purposes. It was clean, the staff were helpful, particularly when calling taxis to go to the airport and the Sacred Valley. The driver whom they arranged to take us to Urubamba was a gem - Ruben was not only a good driver and very friendly and helpful, he is also knowledgeable about the area and helped us understand the landscape through which we were travelling.
The best thing about the hotel is its location. It is a very short walk to the Plaza de Armas, San Blas, Qurikancha, and all of the sights that we wanted to see. Even the Saqsayhuaman ruins at the top of the hill was only a 20 minute walk to the hotel. Tons of great restaurants also within a comfortable walking distance. If you are looking for a safe, clean, and comfortable place (with no luxuries, bells, or whistles) to use as a base while you spend most of the day out exploring Cusco, then this is it.