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Hotel Juanambú

2.5 star property
City centre hotel within walking distance of Plaza del Carnaval
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Juanambú

TV
Exterior
TV
Check-in/check-out kiosk
Full-sized fridge, microwave

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Snack bar/deli
The price is AU$29
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Double Room, 1 Double Bed

Traditional Double Room, 1 Double Bed

Traditional Double Room, 1 Double Bed

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Wardrobe
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Wardrobe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Wardrobe
Desk
  • 22 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Full-sized fridge/freezer
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Wardrobe
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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Laundry facilities
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About the area

Map
Avenida las Américas (cra 19) #16-40, San Juan de Pasto, 520003

What's nearby

  • Plaza del Carnaval - 4 min walk - 0.4 km
  • Santiago Apostle Church - 12 min walk - 1.0 km
  • Plaza de Narino - 13 min walk - 1.1 km
  • San Felipe Church - 18 min walk - 1.5 km
  • Unicentro Pasto - 4 min drive - 2.3 km

Getting around

  • Pasto (PSO-Antonio Narino) - 50 min drive

Restaurants

  • ‪Hotel Don Saul - ‬8 min walk
  • ‪Mister Pollo - ‬8 min walk
  • ‪Blanca Sofia - ‬9 min walk
  • ‪Restaurante y panaderia La Merced - ‬8 min walk
  • ‪Paco y Lola - ‬10 min walk

About this property

Hotel Juanambú

Hotel Juanambú is a great choice for a stay in San Juan de Pasto.

Languages

Spanish

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Accessibility

  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Shared kitchen access

More

  • Daily housekeeping
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards.

Also known as

Hotel Juanambú Pasto
Hotel Juanambú San Juan de Pasto
Juanambú San Juan de Pasto
Hotel Hotel Juanambú San Juan de Pasto
San Juan de Pasto Hotel Juanambú Hotel
Juanambú
Hotel Hotel Juanambú
Juanambu San Juan De Pasto
Hotel Juanambú Hotel
Hotel Juanambú San Juan de Pasto
Hotel Juanambú Hotel San Juan de Pasto

Frequently asked questions

Does Hotel Juanambú offer free cancellation for a full refund?
Yes, Hotel Juanambú does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Juanambú?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Juanambú?
Sorry, there's no on-site parking at Hotel Juanambú.
What are the check-in and check-out times at Hotel Juanambú?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Juanambú and nearby?
Recommended spots to visit include Plaza del Carnaval (4-min walk) and Santiago Apostle Church (12-min walk), along with Iglesia La Catedral (13-min walk) and Plaza de Narino (13-min walk).
What's the area around Hotel Juanambú like?
Hotel Juanambú is in the heart of San Juan de Pasto, a short 4-minute walk from Plaza del Carnaval and 12 minutes' walk from Santiago Apostle Church.

Hotel Juanambú Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Staff are incredible help us to get a parking space for the car and also arranged a better room.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Alfredo, 2-night trip
Verified Expedia guest review

4/10 Fair

no me gusto
gabriela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atención, algo modesto pero muy limpio
Carlos, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Muy Incomodo, no recomendado
Hotel nada recomendado. Habitaciones no aisladas y sin vidrios de ventana por lo que se escucha todo el ruido interno del hotel y del exterior. No se puede dormir nada de todo el ruido, tanto exterior en las habitaciones que dan a la calle, como tampoco se puede dormir nada en las habitaciones internas debido a todo el ruido de la recepción y otros huéspedes. La cama es demasiado incomoda y no es doble, por lo que también dificulta descansar y la habitación no se ve para nada como se presenta en las fotos al momento de reservar. Precio demasiado elevado versus la comodidad del hotel en la semana de carnavales. Único punto positivo es la atención y que es cerca a los lugares de conciertos en la semana de carnavales.
Juan Felipe, 8-night romance trip
Verified Hotels.com guest review

8/10 Very good

Buena ubicación
Elkin, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very good

Jorge Nicolas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Mala Experiencia. Habitación pequeña y costosa.
No fue una grata experiencia. Reservé cinco meses antes. Tres noches a una tarifa de $158.580 por noche, para 3 adultos y dos niños; pero un mes después el Hotel me contacta para informarme que, por ser mi estadía en época de Carnaval, la tarifa subiría a $304.473 por noche (un incremento del 92.16%), y de no aceptarla entonces cancelarían mi reserva. Me pareció abusivo y luego de varios días y discusiones, respetaron la tarifa original. A la llegada, asignaron una habitación que daba justo a la vía principal, y el ruido no permitía tranquilidad. Diez minutos después, solicité cambio de habitación; me dijeron que esa noche no era posible, y que lo harían el día siguiente (nunca sucedió). Era pequeña; demasiado pequeña como para hospedar a tres adultos y dos niños. Un total de tres camas (una individual y dos dobles), que dejaban un espacio en la habitación por el que difícilmente se podía caminar; prácticamente era un hacinamiento. La cama individual tenía un mal estado (constantemente se le caían las tablas) y no permitía un buen descanso. La cabina de la ducha tenía fuga de agua al exterior, por lo que tuvimos que poner una toalla en el piso, para contenerla. Al siguiente día quise dejar el hotel por inconformidad, pero no lo aceptaron. Realmente la habitación es muy pequeña, básica, sencilla y le falta mantenimiento. No comprendo como este hotel se atreve a cobrar $304.473 (96 USD aproximadamente) por noche, independientemente de que sea o no temporada de Carnaval.
Gerley, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opción!
Excelente servicio!
Fray, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Excelente para bajo presupuesto
Todo perfecto, super económico, céntrico y con regadera a gas, agua calientita, personal muy amable :)
Griselda, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

andres m, 1-night family trip
Verified Hotels.com guest review