National Academic Theatre of Opera and Ballet of Mongolia - 5 min drive
Sükhbaatar Square - 5 min drive
National Museum of Mongolia - 6 min drive
National University of Mongolia - 6 min drive
Terelj National Park - 10 min drive
Getting around
Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 53 min drive
Ulaanbaatar Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Wunderbar cafe - 3 min drive
Halla Korean Restaurant - 3 min drive
Sky korean Restaurant - 13 min walk
Mr ling - 18 min walk
Gobi Tafelspitz Restaurant - 2 min drive
About this property
New West Hotel
Located near a train station, New West Hotel is a great choice for a stay in Ulaanbaatar. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
Chinese (Mandarin), English, Japanese, Korean, Mongolian, Russian
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Karaoke
Pool table
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Library
Lockers available
Banquet hall
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Select Comfort mattress
Day bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 10 per person
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Also known as
New West Hotel Ulaanbaatar
New West Ulaanbaatar
New West Hotel Hotel
New West Hotel Ulaanbaatar
New West Hotel Hotel Ulaanbaatar
Frequently asked questions
Does New West Hotel offer free cancellation for a full refund?
Yes, New West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New West Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at New West Hotel?
Sorry, there's no onsite parking at New West Hotel.
Is airport shuttle service offered by New West Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at New West Hotel?
Check-in start time: 1:00 PM; Check-in end time: noon. Check-out time is noon.
Are there restaurants at or near New West Hotel?
Yes, there's an onsite restaurant.
Does New West Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around New West Hotel like?
New West Hotel is in Bayangol, a short 19-minute walk from KHANBURGEDEI Center.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.4/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
6/10 Good
Jul 17, 2023
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
David
David, 1-night family trip
Verified Expedia guest review
8/10 Very Good
May 17, 2019
Verified traveler
1-night trip
Verified Lastminute guest review
10/10 Exceptional
Apr 12, 2019
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
Verified traveler
2-night trip
Verified Expedia guest review
4/10 Fair
Jul 26, 2018
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Aug 24, 2017
New West Hotel
Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.