Hotel Casa Guivá

We had reserved a Deluxe Double room. This is not what we got. The room we got was very small & seemed like it hadn't been rented in awhile. It had a worn out blanket on the bed instead of the colorful blankets in the other rooms. The toilet didn't flush, no water pressure & no hot water. Apparently the pump & hot water heater for this room had been turned off? It was a small room next to the breakfast room, so it was very noisy, not only from the guest but the staff moping the floors at 6 am every morning. There was a window over the door that was not covered so the light from the hallway shined through all night, until we asked the manager the next day if they could turn off at night. They tried to move us to another room but it was up multiple flights of regular stairs then another flight of narrow metal stairs. It was pretty scary. If you're looking for a decent, calm, peaceful, not hectic hotel this is not the place. A lot of street noise also. We didn't get much rest. We've stayed at better hotels in Oaxaca for the same price.