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Hotel Star Express Puebla - Central CAPU

3.0 star property
Beaux Arts hotel with restaurant, connected to the convention centre, near Fort Loreto

Photo gallery for Hotel Star Express Puebla - Central CAPU

Cozy retreat with a neatly made bed, featuring a comfortable bed and a stylish headboard.
Secure entryway with a glass door and handle.
Laundry center with washing machine, dryer, and sink.
Conference room with a long table and comfortable seating for meetings.
Enter Salón Antares 1 through the adjacent door.
Located near the historic Puebla Cathedral, Hotel Star Express Puebla offers a warm welcome with a daily manager's reception and health club. Enjoy breakfast, lunch, or dinner at Restaurante or connect to WiFi in your room.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Connecting rooms available
  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Health club
  • Room service
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Connecting rooms available
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Designer toiletries
Cable channels
Laptop workspace
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Connecting rooms available
LED TV
Separate bedroom
Rainfall showerhead
Private bathroom
Designer toiletries
Cable channels
Laptop workspace
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with internal view

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with internal view

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with internal view

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with internal view

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
De La Pedrera 3119, near CAPU, Puebla, PUE, 72070

What's nearby

  • Cuauhtemoc Stadium - 5 min drive - 5.3 km
  • Puebla Convention Center - 6 min drive - 5.3 km
  • Zócalo de Puebla - 6 min drive - 4.5 km
  • Puebla Cathedral - 6 min drive - 4.5 km
  • Angelopolis Commercial Center - 8 min drive - 6.0 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 34 min drive
  • Puebla–Cholula Tourist Train Terminal - 9 min drive

Restaurants

  • ‪I Tortas - ‬2 min walk
  • ‪Tortas César Don Güero - ‬9 min walk
  • ‪Vips - ‬3 min walk
  • ‪Taquería Don Saúl - ‬5 min walk
  • ‪Frutilandia 2 - ‬10 min walk

About this property

Hotel Star Express Puebla - Central CAPU

Hotel Star Express Puebla - Central CAPU puts you within a 10-minute drive of Centro Expositor and Zócalo de Puebla. Guests can visit the health club for a workout or grab a bite to eat at Restaurante, which serves breakfast, lunch and dinner. Also, Cuauhtemoc Stadium and Puebla Cathedral are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Free off-site parking within 98 ft
    • Street parking available
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Grab bar in shower

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Designer toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 110 for adults and MXN 110 for children
  • Early check-in can be arranged for an extra charge of MXN 100 (subject to availability)
  • Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hotel Star Express Puebla
Star Express Puebla
Star Express
Hotel Star Express
Star Express Puebla Puebla
Hotel Star Express Puebla Hotel
Hotel Star Express Puebla Puebla
Hotel Star Express Puebla Hotel Puebla

Frequently asked questions

Are pets allowed at Hotel Star Express Puebla - Central CAPU?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Star Express Puebla - Central CAPU?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Star Express Puebla - Central CAPU?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MXN 100 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-out is available.

What is there to do at Hotel Star Express Puebla - Central CAPU and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Hotel Star Express Puebla - Central CAPU?

Yes, there's an on-site restaurant, Restaurante.

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Hotel Star Express Puebla - Central CAPU Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The breakfast was Great!
Jaime, 1-night trip

10/10 Exceptional

Very clean, it was good
Lucero, 1-night trip

2/10 Poor

15 Minutes and Out

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
2-night trip

8/10 Very good

Dalia, 1-night trip

8/10 Very good

EVELYN ANTONIA, 1-night trip

10/10 Exceptional

Jose Ismael, 1-night trip

10/10 Exceptional

Excelente servicio
Tania, 1-night trip

10/10 Exceptional

Excelente servicio
Tania, 1-night trip

10/10 Exceptional

Buenísimo

Muy limpio, muy bien el internet, la cama muy cómoda y también el baño. Está nuevo. Excelente ubicación junto a la Capu.Sólo la televisión no servía, pero ni la vi. Todo lo demás, perfecto.
Gilberto, 1-night trip

10/10 Exceptional

Bueno
Roy, 1-night trip

8/10 Very good

Si bien las instalaciones están justas, la atención del personal de recepción es muy atenta y puntual creo que resta mucho las afueras del hotel. Por la noche es demasiado inseguro, hay gente tomando alcohol y otras sustancias. Definitivamente es algo fuera de control del hotel pero lo dejo para que lo consideren. La habitación estaba un poco sucia en cuanto a polvo en el piso, el resto estaba bien. El baño considero es bastante funcional y tiene todo lo necesario La televisión muy pequeña y los canales más “entretenidos” desafortunadamente tenían intermitencia o la señal generaba un ruido que hacía imposible visualizarlos. Se escucha el ruido de otras habitaciones y, constantemente nos estuvieron marcando a la habitación solo que al contestar nadie respondía, imagino que en recepción pensaron que el ruido venía de mi habitación. En general, si necesitas un lugar para descansar tal vez por una salida de autobús muy temprano en CAPU, perdiste el último autobús a casa o tu presupuesto es justo y estarás cerca de la zona, esta es una muy buena opción.
Luis, 1-night trip

10/10 Exceptional

Antonio, 1-night trip

10/10 Exceptional

Confortable desde la recepción y las recámaras sencillas pero agradables.
Daniel Enrique, 1-night trip

6/10 Good

Ok
Ruben Carlos Castillo, 1-night trip

6/10 Good

Close to the station, and some fine street food opportunities close by. Nice staff, however the sheets all had visible stains, and there was no duvet but instead an old blanket between two sheets. Bathroom was nice
Bjørn, 2-night trip

2/10 Poor

Irasema, 1-night trip

6/10 Good

Habitacion comoda, sin elevador ni calefacción, el hotel es frio y en diciembre puebla es frio
Viry, 3-night trip

6/10 Good

Simon, 1-night trip

6/10 Good

Simon, 1-night trip

10/10 Exceptional

Buena atención, puedes entrar y salir las 24 horas
Cristian Yael, 1-night trip

10/10 Exceptional

Carlo, 1-night trip

8/10 Very good

Rogelio, 1-night trip

10/10 Exceptional

Me gustó la hospitalidad y la seguridad
Sheila Itzel Pineda, 1-night trip

10/10 Exceptional

EL WIFI NO FUNCIONA MUY BIEN
ABEL, 1-night trip

8/10 Very good

.
Laura, 3-night trip