Pratas Thermas Resort & Convention is nestled by the river, offering an inviting escape. Unwind in style at the swim-up bar, relax with a massage at the spa or explore your adventurous side on the playground. Previous guests have enjoyed making memories here.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Spa
Pool
Free parking
Air conditioning
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
2 indoor pools and 2 outdoor pools
9 hot tubs
Free supervised childcare
Sauna
Steam room
Children's pool
Pool bar
Swim-up bar
Room service
For families (6)
Children stay free
Supervised childcare (free)
Children's pool
Playground on-site
Private bathroom
Television
The current price is AU$106
AU$106
includes taxes & fees
8 Apr - 9 Apr
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Luxury Triple Room, 1 Double Bed
Paroquia Sao Carlos Borromeu - 7 min drive - 4.8 km
Sao Carlos Town Hall - 7 min drive - 4.9 km
Hospital Padre Joao Berthier - 7 min drive - 5.6 km
Hospital Unimed - 66 min drive - 51.6 km
Condá Arena - 67 min drive - 52.6 km
Getting around
Chapeco (XAP) - 71 min drive
Restaurants
Carnaval Regional de Águas de Chapecó - 8 min drive
El Cachorrito São Carlos - 8 min drive
Boteco Bar e Lanches - 10 min drive
Ditcho's bar - 9 min drive
Margarida Prosa Café e Decor - 6 min drive
About this property
Pratas Thermas Resort & Convention
When visiting Sao Carlos, Pratas Thermas Resort & Convention is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar and a sauna.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
72 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests travelling with a pet must present their pet's current vaccination record at check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Free supervised childcare
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
Free supervised childcare/activities
What to do
Pool table
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Garden
Picnic area
Television in common areas
2 outdoor pools
2 indoor pools
Arcade/games room
Full-service spa
9 hot tubs
Sauna
Steam room
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pratas Thermas Resort Convention Sao Carlos
Pratas Thermas Resort Convention
Pratas Thermas Convention Sao Carlos
Pratas Thermas Convention
Pratas Thermas & Convention
Pratas Thermas Resort & Convention Hotel
Pratas Thermas Resort & Convention Sao Carlos
Pratas Thermas Resort & Convention Hotel Sao Carlos
Frequently asked questions
Does Pratas Thermas Resort & Convention offer free cancellation for a full refund?
Yes, Pratas Thermas Resort & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pratas Thermas Resort & Convention?
Yes, there are 2 indoor pools, 2 outdoor pools and a children's pool.
Are pets allowed at Pratas Thermas Resort & Convention?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pratas Thermas Resort & Convention?
Yes, there's free self parking.
What are the check-in and check-out times at Pratas Thermas Resort & Convention?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Pratas Thermas Resort & Convention and nearby?
Pratas Thermas Resort & Convention has 2 outdoor pools, a spa and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Pratas Thermas Resort & Convention?
Yes, there's an on-site restaurant.
What's the area around Pratas Thermas Resort & Convention like?
Pratas Thermas Resort & Convention is located by the river.
Popular attractions include Paroquia Sao Carlos Borromeu, which is 7 minutes away by car.
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Pratas Thermas Resort & Convention Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Mar 2025
Excelente estadia em família!
Passamos duas noites maravilhosas no Termas Pratas e tivemos uma experiência incrível. As piscinas são muito boas, bem cuidadas e perfeitas para relaxar. A recreação infantil foi ótima – minha filha adorou as atividades e a equipe, o que tornou nossa experiência ainda mais especial.
O ambiente é acolhedor, o atendimento foi ótimo e tudo estava muito bem organizado. Com certeza, recomendamos e pretendemos voltar.
Andre
Andre, 2-night trip
8/10 Very good
5 Mar 2025
O hotel é bom. Gostamos, apesar de estar precisando de manutenções, (as hidromassagens, saunas não estavam funcionando). Lamento que os atendentes não são nada simpáticos, nem solicitos. No check on, não nos deram nenhuma informação, faltou cordialidade e preparo para o atendimento ao cliente. O que salva é o recreador "cebola" se não fosse ele diria que o atendimento era horrível, mas ele e a senhora da limpeza foram as únicas pessoas simpáticas e educadas que encontramos.
Melissa C
Melissa C, 3-night trip
10/10 Exceptional
17 Feb 2025
Foi uma das melhores experiências que tivemos na questão de Termais. Gostamos muito de água quente e hotel nos atendeu bem na questão de tudo.
Rogerio
Rogerio, 4-night trip
8/10 Very good
16 Feb 2025
Thais
Thais, 4-night trip
10/10 Exceptional
13 Feb 2025
Wesley
Wesley, 1-night trip
10/10 Exceptional
7 Feb 2025
adoramos o lugar
otimo atendimento
lugar bem limpo,
concerteza voltaremos.
Noele
Noele, 3-night trip
10/10 Exceptional
3 Feb 2025
Vanessa
Vanessa, 2-night trip
8/10 Very good
2 Feb 2025
Boa
A estadia foi boa e tranquila.
Aniéli
Aniéli, 3-night trip
8/10 Very good
2 Feb 2025
No geral é bom, mas deixa a desejar na parte do restaurante, espaço pequeno e tbem a comida, que era servida requentada. Em 4 dias de estadia, servirão praticamente a mesma carne no almoço e jantar. Sem muita variação, que é uma pena.
Maria Lúcia
Maria Lúcia, 4-night trip
10/10 Exceptional
2 Feb 2025
Voltarei quando puder
Aguas termais muito boas. Atendimento bom. Recreadores bons para as crianças e para os adultos.Refeições simples mas boas!
Neimar
Neimar, 4-night trip
10/10 Exceptional
1 Feb 2025
Excelente lugar para descansar
Lugar excelente para descansar em família.
Evaldo Telles
Evaldo Telles, 4-night trip
10/10 Exceptional
28 Jan 2025
Muito bom
JOEL
JOEL, 3-night trip
6/10 Good
26 Jan 2025
Bom!
Muito bom, pricipalmente o atendimento e a recreação. Precisa melhorar bastante as refeições, almoço e jantar, que deixam a desejar.
Verified traveller
3-night trip
6/10 Good
21 Jan 2025
Rafael
Rafael, 6-night trip
4/10 Fair
20 Jan 2025
RENE
RENE, 2-night trip
8/10 Very good
20 Jan 2025
LUIZ AILTON DIAS
LUIZ AILTON DIAS, 3-night trip
8/10 Very good
19 Jan 2025
Tais
Tais, 4-night trip
10/10 Exceptional
19 Jan 2025
ADRIANO
ADRIANO, 4-night trip
4/10 Fair
18 Jan 2025
caiu a qualidade
Nao foi legal... o pessoal da recepção parecia sem interesse no atendimento, faltou água varias vezes, cheiro ruim de fossa, jacuzzi sem funcionar , elevador quebrou algumas vezes, a comida não era muito saborosa , porém a sobre mesa muito boa ...
Emerson Marcelo
Emerson Marcelo, 3-night trip
8/10 Very good
9 Jan 2025
Ótima atendimento comida excelente piscinas também os quartos bem aconchegante
Rudicir
Rudicir, 4-night trip
10/10 Exceptional
8 Jan 2025
Leandro
Leandro, 2-night trip
6/10 Good
7 Jan 2025
Estadia considerada na média. O que deixa a desejar é a limpeza nos espaços em comum. Nas piscinas , restaurante e recepção falta limpeza. Precisa mais pessoas nesses setores. Os funcionários muito atenciosos. Falta mais frutas nas refeições (almoço e jantar).
Verified traveller
2-night trip
10/10 Exceptional
6 Jan 2025
Maikon
Maikon, 3-night trip
6/10 Good
5 Jan 2025
Camila
Camila, 3-night trip
8/10 Very good
3 Jan 2025
RECOMENDO, MELHORAR CARDÁPIO DAS REFEIÇÕES
RECOMENDO A ESTADIA,OTIMA ÁREA DE LAZER(PISCINA S AQUECIDAS, BANHEIRA DE HIDROMASSAGEM,SALAS DE JOGOS ADULTO E INFANTIL,ÁREA VERDE).
COMIDA BOA, PORÉM REPETITIVA PRA QUEM FICA MAIS DE 2 DIAS, E REAPROVEITAMENTO DE ALIMENTOS(INCLUINDO ARROZ) :(