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Hotel Santa Helena Plaza

2.5 star property
Hotel with outdoor pool, near Benito Juarez Market

Choose dates to view prices

In the heart of Oaxaca, Hotel Santa Helena Plaza offers a tranquil retreat. Enjoy stunning views from the terrace, take a refreshing dip in the outdoor pool or connect with in-room WiFi. With luggage storage and tour assistance available, guests have praised this hotel’s thoughtful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Communal living room
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Outdoor swimming pools

Room options

View all photos for Superior Room

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Studio Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Studio Suite

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Exterior

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Outdoor pool
Hotel Oaxaca Real
Oaxaca Centro
  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 985 reviews
The price is AU$202
includes taxes & fees
15 June - 16 June
Hotel Oaxaca Real
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About the area

Map
Galeana 304, Col. Centro, Oaxaca, OAX, 68000

What's nearby

  • Benito Juarez Market - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzmán - 15 min walk - 1.3 km
  • Oaxaca Ethnobotanical Garden - 15 min walk - 1.3 km

Getting around

  • Oaxaca Intl. (OAX) - 20 min drive

Restaurants

  • ‪Taniperla - ‬4 min walk
  • ‪Cafetería Alex - ‬3 min walk
  • ‪Tacos El Güero Lavariega - ‬3 min walk
  • ‪Cafe Trébol - ‬5 min walk
  • ‪Magnolia Rooftop-Mezcal-Café - ‬3 min walk

About this property

Hotel Santa Helena Plaza

  • Hotel Santa Helena Plaza puts you in a great location, within a short 10-minute walk of Zócalo and Benito Juarez Market. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Oaxaca Cathedral and Oaxaca Textile Museum are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca

Frequently asked questions

Does Hotel Santa Helena Plaza offer free cancellation for a full refund?

Yes, Hotel Santa Helena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Helena Plaza?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Santa Helena Plaza?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Santa Helena Plaza?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Santa Helena Plaza?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Santa Helena Plaza and nearby?

Hotel Santa Helena Plaza has an outdoor pool.

Does Hotel Santa Helena Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Santa Helena Plaza like?

Hotel Santa Helena Plaza is in Oaxaca Centro, a short 7-minute walk from Zócalo and 17 minutes' walk from Church of Santo Domingo de Guzmán.

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Reviews

Hotel Santa Helena Plaza Reviews

8.4

Very good

9.0

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities

Popular mentions

Children
Pool
Location
Service staff
Room

Reviews

Verified

10/10 Exceptional

Excellent location, service and cleanness Very friendly and helpful staff
MARIA S, 5-night trip
Verified

10/10 Exceptional

Rooms were super clean, the hotel is on a busy street however it’s very safe and quiet. I love the fact that is located near downtown and is very walkable to whatever part of the town you want to go.
Abraham, 2-night trip
Verified

8/10 Very good

Loved the location, just a short walk to the Mercado and Zocalo.
elizabeth, 1-night trip
Verified

10/10 Exceptional

Wonderful staff, very clean rooms, hot showers and lovely courtyard pool. Thank you
Colin, 3-night trip
Verified

8/10 Very good

Clean, pool and pet friendly
Erika, 1-night trip
Verified

10/10 Exceptional

stay we’re really friendly & helpful.
Amanda, 2-night trip
Verified

10/10 Exceptional

Todo excelente
NORA, 1-night trip
Verified

10/10 Exceptional

It's a hotel very close to downtown, you can walk and is a safe area. The only think it has no restaurant as announce it on line.
Geraldo, 7-night trip
Verified

10/10 Exceptional

Santa Helena

Good location. Quiet. Good service
Thomas, 3-night trip
Verified

6/10 Good

Las habitaciones todo muy bien. La recepción mal nos hicieron esperar tres horas para dar habitación, al querer sacar el carro, había una camioneta estorbando y no la movieron nunca.
Hugo, 3-night trip
Verified

8/10 Very good

Ein in die Jahre gekommenes Hotel. Aber für ein paar Tage okay, da nicht sehr weit zum Zocalo.
Holger, 3-night trip
Verified

10/10 Exceptional

Hotel muy limpio, personal muy amable!!
BIANCA, 2-night trip
Verified

2/10 Poor

El personal
eulises, 2-night trip
Verified

10/10 Exceptional

Todo bien , ubicación c limpieza y amabilidad
Mariano Jose, 3-night trip
Verified

2/10 Poor

No me respertaron mi reservacion:c
Luis Gustavo, 1-night trip
Verified

10/10 Exceptional

Bien trato
Elizabeth, 1-night trip
Verified

8/10 Very good

En general estuvo muy bien la estancia, la habitación bastante amplia y el baño muy bien y limpio. solo que el hotel no tenía restaurante o por lo menos café en la mañana. Pero bien el servicio. Recomendable.
Alejandro, 2-night trip
Verified

10/10 Exceptional

Muy buena opción para estar cerca del zócalo
María de la Luz, 4-night trip
Verified

10/10 Exceptional

Nos gustó mucho el hotel, las habitaciones amplias, muy limpias y todo el personal muy amables. Recomendamos que pongan un restaurante aunque sea con un menú pequeño. El único pero es que las camas no están muy cómodas, espero las logren cambiar.
Lorena, 4-night trip
Verified

10/10 Exceptional

La ubicación
Ana, 3-night trip
Verified

8/10 Very good

Servicio de cocina estatia genial
FRANC, 1-night trip
Verified

8/10 Very good

Lugar tranquilo, personal amable, alberca y jardín agradables, no cuentan con Restaurante pero permiten entrada de alimentos, alrededores no muy agradables pero nos recomendaron por dónde no caminar.
Pedro, 3-night trip
Verified

2/10 Poor

Está ubicado en un barrio no tan lindo, las instalaciones viejas y descuidadas, la habitación descuidada y en intramos una araña enorme que ni los del hotel querían matarla, el colchón parece de cartón y el ventilador no daba aire debido a la altura que estaba. Definitivamente no recomiendo el hotel
Alina, 1-night trip
Verified

10/10 Exceptional

Me encantó, muy bonita, la atención bastante buena, como está céntrico es fácil llegar a tienditas cercanas, el zócalo y el mercado, muy bonito todo
Alberto, 2-night trip
Verified

8/10 Very good

Las instalaciones están bien cuidadas y la limpieza de las áreas en excelentes condiciones. Solo le falta un restaurante para complementar el servicio.
Jose, 5-night trip