Hotel Santa Helena Plaza

Property class: 2.5
Hotel with outdoor pool, near Benito Juarez Market

Choose dates to view prices

Hotel Santa Helena Plaza puts you in a great location, within a short 10-minute walk of Benito Juarez Market and Zócalo. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Oaxaca Cathedral and Oaxaca Textile Museum are within a 15-minute walk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Communal living room
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Outdoor swimming pools

Room options

View all photos for Superior Room

A hotel room with two beds, a ceiling fan, and a nightstand with a lamp.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio Suite

A hotel room with two beds, a ceiling fan, and a nightstand with a lamp.

Superior Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

A poolside area with outdoor seating, a pool, and a building with balconies.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Galeana 304, Col. Centro, Oaxaca, OAX, 68000

What's nearby

  • Benito Juarez Market - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 8 min walk - 0.7 km
  • Church of Santo Domingo de Guzmán - 15 min walk - 1.3 km
  • Oaxaca Ethnobotanical Garden - 15 min walk - 1.3 km

Getting around

  • Oaxaca Intl. (OAX) - 20 min drive

Restaurants

  • ‪Tlayudas El Negro - ‬5 min walk
  • ‪Neveria Alameda - ‬5 min walk
  • ‪Cafetería Alex - ‬3 min walk
  • ‪Trigo Verde Restaurante - ‬5 min walk
  • ‪Magnolia Rooftop-Mezcal-Café - ‬3 min walk

About this property

Hotel Santa Helena Plaza

  • Hotel Santa Helena Plaza puts you in a great location, within a short 10-minute walk of Benito Juarez Market and Zócalo. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Oaxaca Cathedral and Oaxaca Textile Museum are within a 15-minute walk.

At a glance

Hotel size

    • 30 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 200.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Santa Helena Plaza Oaxaca
Santa Helena Plaza Oaxaca
Santa Helena Plaza
Hotel Santa Helena Plaza Hotel
Hotel Santa Helena Plaza Oaxaca
Hotel Santa Helena Plaza Hotel Oaxaca

Frequently asked questions

Does Hotel Santa Helena Plaza offer free cancellation for a full refund?

Yes, Hotel Santa Helena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Helena Plaza?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Santa Helena Plaza?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Santa Helena Plaza?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Santa Helena Plaza?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Santa Helena Plaza and nearby?

Hotel Santa Helena Plaza has an outdoor pool.

Does Hotel Santa Helena Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Santa Helena Plaza like?

Hotel Santa Helena Plaza is in Oaxaca Centro, a short 7-minute walk from Zócalo and 17 minutes' walk from Church of Santo Domingo de Guzmán.

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Reviews

Hotel Santa Helena Plaza Reviews

8.4

Very good

9.0

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities

Popular mentions

Pool
Children
Room
Location
Service staff

Reviews

Verified review

10/10 Exceptional

Excellent location, service and cleanness Very friendly and helpful staff
Verified review

8/10 Very good

Loved the location, just a short walk to the Mercado and Zocalo.
Verified review

10/10 Exceptional

Rooms were super clean, the hotel is on a busy street however it’s very safe and quiet. I love the fact that is located near downtown and is very walkable to whatever part of the town you want to go.
Verified review

8/10 Very good

Clean, pool and pet friendly
Verified review

10/10 Exceptional

Wonderful staff, very clean rooms, hot showers and lovely courtyard pool. Thank you
Verified review

10/10 Exceptional

stay we’re really friendly & helpful.
Verified review

6/10 Good

The Hotel is well located, clean and the staff is friendly. Rooms are good size and clean. The biggest challenge for us was the beds... The mattresses were very uncomfortable - hard like rocks!! Pool water was cold, but that did'nt stopped the kids!
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Santa Helena

Good location. Quiet. Good service
Verified review

10/10 Exceptional

It's a hotel very close to downtown, you can walk and is a safe area. The only think it has no restaurant as announce it on line.
Verified review

10/10 Exceptional

El personal respetuoso amicable y muy servisial
Verified review

6/10 Good

Las habitaciones todo muy bien. La recepción mal nos hicieron esperar tres horas para dar habitación, al querer sacar el carro, había una camioneta estorbando y no la movieron nunca.
Verified review

8/10 Very good

Un lugar agradable para hospedarse. Durante nuestra estancia estuvimos cerca del centro, mercados y lugares donde comer. Hay transporte cercano y opciones para recorrer Oaxaca. En general nos fue bien y cumple con lo que ofrece.
Verified review

8/10 Very good

Ein in die Jahre gekommenes Hotel. Aber für ein paar Tage okay, da nicht sehr weit zum Zocalo.
Verified review

10/10 Exceptional

Hotel muy limpio, personal muy amable!!
Verified review

2/10 Poor

El personal
Verified review

10/10 Exceptional

Todo bien , ubicación c limpieza y amabilidad
Verified review

2/10 Poor

No me respertaron mi reservacion:c
Verified review

10/10 Exceptional

Bien trato
Verified review

8/10 Very good

En general estuvo muy bien la estancia, la habitación bastante amplia y el baño muy bien y limpio. solo que el hotel no tenía restaurante o por lo menos café en la mañana. Pero bien el servicio. Recomendable.
Verified review

10/10 Exceptional

Muy buena opción para estar cerca del zócalo
Verified review

10/10 Exceptional

Nos gustó mucho el hotel, las habitaciones amplias, muy limpias y todo el personal muy amables. Recomendamos que pongan un restaurante aunque sea con un menú pequeño. El único pero es que las camas no están muy cómodas, espero las logren cambiar.
Verified review

10/10 Exceptional

La ubicación
Verified review

8/10 Very good

Servicio de cocina estatia genial
Verified review

8/10 Very good

Lugar tranquilo, personal amable, alberca y jardín agradables, no cuentan con Restaurante pero permiten entrada de alimentos, alrededores no muy agradables pero nos recomendaron por dónde no caminar.