At Santa Cruz Boutique Hotel, you can look forward to a warm welcome with a breakfast buffet and in-room WiFi. The 24-hour front desk, luggage storage, and tour/ticket assistance make your stay even more convenient.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
24/7 front desk
Free breakfast
Air conditioning
Free WiFi
Main amenities (8)
Daily housekeeping
Near the beach
24-hour front desk
Air conditioning
Front desk safe
Luggage storage
Tour/ticket assistance
Reception hall
Feel at home (6)
Fridge
Private bathroom
Television
Daily housekeeping
Free toiletries
Hairdryer
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Premier Suite, Balcony
Premier Suite, Balcony
Highlights
Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
65 sq m
Sea view
Sleeps 3
1 Double Bed
View all photos for Superior Double Room, Balcony, Sea View
Superior Double Room, Balcony, Sea View
Highlights
Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
28 sq m
Sea view
Sleeps 3
1 Double Bed
View all photos for Standard Double Room, Partial Sea View
Standard Double Room, Partial Sea View
Highlights
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
28 sq m
Sleeps 2
1 Double Bed
View all photos for Double Room
Double Room
Highlights
Air conditioning
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
City view
Sleeps 3
1 King Bed
View all photos for Standard Double Room, Balcony, Sea View
Doce Satisfação - Padaria e Pastelaria, Unipessoal - 1 min walk
About this property
Santa Cruz Boutique Hotel
When you stay at Santa Cruz Boutique Hotel, you'll be within a 15-minute drive of Madeira Botanical Garden. Free perks include WiFi and buffet breakfast daily between 7:30 AM and 10:30 AM.
Languages
English, Portuguese
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – This restaurant serves breakfast, lunch, dinner and light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Santa Cruz Boutique
Santa Cruz Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel
Santa Cruz Boutique Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel Santa Cruz
Frequently asked questions
Does Santa Cruz Boutique Hotel offer free cancellation for a full refund?
Yes, Santa Cruz Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Santa Cruz Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Cruz Boutique Hotel?
Sorry, there's no on-site parking at Santa Cruz Boutique Hotel.
What are the check-in and check-out times at Santa Cruz Boutique Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Santa Cruz Boutique Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (18-min drive) is nearby.
What's the area around Santa Cruz Boutique Hotel like?
Santa Cruz Boutique Hotel is located a short 1-minute walk from Palmeiras Beach.
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Santa Cruz Boutique Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
Reviews
2/10 Poor
7 June 2019
ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise
Verified traveller
7-night trip
2/10 Poor
25 Apr 2019
Give the Boutique hotel the boot!
On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.
Andrew
Andrew, 1-night trip
2/10 Poor
24 Apr 2019
Verified traveller
1-night trip
2/10 Poor
3 Apr 2019
Schlechtes Management und ungeschultes Personal!
Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.
Verified traveller
2-night trip
10/10 Exceptional
30 Mar 2019
Verified traveller
8-night trip
10/10 Exceptional
30 Mar 2019
Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service.
Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.
Verified traveller
8-night trip
10/10 Exceptional
29 Mar 2019
All superb ,very clean ,would recommend this hotel to anyone, great place to visit.
Verified traveller
8-night trip
10/10 Exceptional
18 Mar 2019
I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.
Verified traveller
1-night trip
10/10 Exceptional
17 Mar 2019
Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert
Verified traveller
2-night trip
6/10 Good
12 Mar 2019
Double Charge Error Not Refunded by Hotel
I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?
John
John, 1-night trip
10/10 Exceptional
3 Mar 2019
Blazej
Blazej, 2-night trip
10/10 Exceptional
26 Feb 2019
Very nice hotel..clean..helpful staff..Good breakfast
Verified traveller
3-night trip
10/10 Exceptional
19 Feb 2019
Verified traveller
4-night trip
10/10 Exceptional
14 Feb 2019
Good breakfast included. Location easy to find. Nothing to dislike
Cama king muito confortável, vista espetacular. Muito bom pequeno almoço.
Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.
Verified traveller
1-night trip
10/10 Exceptional
9 Feb 2019
Verified traveller
1-night trip
10/10 Exceptional
14 Jan 2019
Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.
Peter
Peter, 1-night trip
10/10 Exceptional
10 Dec 2018
Great hotel for a holiday, restaurant was so good for food and drink.
Verified traveller
4-night trip
8/10 Very good
29 Nov 2018
belle chambre avec vue sur la mer, cependant bruyant cette nuit-la
Verified traveller
1-night trip
10/10 Exceptional
23 Nov 2018
Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage
Verified traveller
1-night trip
10/10 Exceptional
11 Nov 2018
Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you.
Would stay there again
Bob
Bob, 4-night trip
8/10 Very good
6 Nov 2018
Great hotel for catching an early flight from the airport. It’s quiet and clean.
Laura
Laura, 2-night trip
10/10 Exceptional
1 Nov 2018
hotel en tous points parfait.une bonne position.tout a proximité.
Verified traveller
14-night trip
10/10 Exceptional
1 Nov 2018
Great value for money. We spent two nights here following a week in Funchal at a large resort.
A very clean comfortable room, good breakfast included
All the staff were friendly and very helpful.
Tea/coffee facilities in the room would have made it perfect.
The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.