In the heart of Dubai Festival City, Holiday Inn & Suites Dubai Festival City offers a luxurious retreat with a poolside bar, spa treatments, and shopping on site. Unwind at the rooftop terrace or by the outdoor pool and children's pool while staying connected with free in-room WiFi. The helpful staff has received praise from guests who also appreciate its proximity to shopping.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Free parking
Free Wi-Fi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurants and pool bar
Full-service spa
Outdoor pool
Breakfast available
24-hour fitness centre
Sauna
Steam room
Children's pool
24-hour room service
Coffee shop/cafe
24-hour business centre
For families (6)
Children stay free
Free cots/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Separate bath and shower
The current price is AU$112
AU$112
includes taxes & fees
1 June - 2 June
Why we love this property
Work and play central
This hotel sits in the city centre with a 24-hour business centre and meeting rooms. After work, guests can enjoy spa services, happy hour, and poolside bar.
Culinary adventures
The hotel's restaurant serves international and American cuisine with outdoor seating. Their cafe features vegetarian, vegan options, and a buffet breakfast.
Spa serenity
A full-service spa with couples treatment rooms and massages offers blissful relaxation. A sauna, steam room, and garden create a holistic wellness experience.
When you stay at Holiday Inn & Suites Dubai Festival City by IHG, you'll be a short five-minute drive from Dubai Festival City Mall and Dubai Creek. Guests can indulge in massages at the spa, and international cuisine is served at Sirocco, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other features. The helpful staff and nearby shopping get great marks from fellow travellers.
At a glance
DONE
Hotel size
496 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site garage
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
Restaurant
Poolside bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Shopping
Working away
24-hour business centre
6 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
An outdoor pool
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Water dispenser
Lockers available
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 254
Wheelchair-accessible parking
5 on-site accessible parking spaces
Room amenities
Be entertained
47-inch Smart TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Spa
The on-site spa has couples treatment room(s). Services include massages.
Dining
Sirocco – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Joe's Backyard Grill – This bistro specialises in American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Zeste Cafe – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Happy hour is offered. Open daily.
Z Garden – This café specialises in international cuisine and only serves light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 75 per person
Children & extra beds
Rollaway beds are available for AED 184.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 796700
Also known as
Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City
Frequently asked questions
Does Holiday Inn & Suites Dubai Festival City by IHG offer free cancellation for a full refund?
Yes, Holiday Inn & Suites Dubai Festival City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn & Suites Dubai Festival City by IHG?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Holiday Inn & Suites Dubai Festival City by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn & Suites Dubai Festival City by IHG?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Holiday Inn & Suites Dubai Festival City by IHG?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn & Suites Dubai Festival City by IHG and nearby?
Holiday Inn & Suites Dubai Festival City by IHG has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Holiday Inn & Suites Dubai Festival City by IHG?
Yes, Sirocco offers al fresco dining and international cuisine.
What's the area around Holiday Inn & Suites Dubai Festival City by IHG like?
Holiday Inn & Suites Dubai Festival City by IHG is in Dubai Festival City, a short 13-minute walk from Dubai Festival City Mall and 19 minutes' walk from Dubai Creek.
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Reviews
Holiday Inn & Suites Dubai Festival City by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a wide variety of options and made-to-order choices. (8 reviews)
The property is close to the airport with a short taxi ride of around 15 minutes. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Shopping malls
Breakfast
Airport
Cleanliness
Food
Restaurant
Bed
Reviews
Verified
10/10 Exceptional
2 Feb 2026
Great hotel and friendly staff
Thomas
Thomas, 9-night trip
Verified
10/10 Exceptional
8 Mar 2026
Wonderful staff and clean spacious room with a good gym
Torjus
Torjus, 1-night trip
Verified
8/10 Very good
11 Feb 2026
nice hotel with great bar on top floor... rooms are good, staff excellent.
peter
peter, 3-night trip
Verified
10/10 Exceptional
9 Nov 2025
Good location,easy access to everywhere,friendly staff and clean rooms!
Najmeh
Najmeh, 6-night trip
Verified
10/10 Exceptional
12 Jan 2026
The room was amazing and I been upgraded to a suite
Malek
Malek, 1-night trip
Verified
10/10 Exceptional
29 Sept 2025
Exceptional service, clean rooms
Ishara
Ishara, 3-night trip
Verified
10/10 Exceptional
8 June 2025
Excellent location and amenities
Imran
Imran, 2-night trip
Verified
10/10 Exceptional
30 July 2025
The rooms and facilities are good
Revanth Kumar Reddy
Verified
10/10 Exceptional
14 May 2025
Very friendly staff.
Wenlong
Wenlong, 4-night trip
Verified
10/10 Exceptional
3 Apr 2025
Great hotel
Great stay. Breakfast excellent. Access to Mall fantastic.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
19 Feb 2024
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Chintan Arvindbhai
Chintan Arvindbhai, 6-night trip
Verified
10/10 Exceptional
19 July 2024
Great place for family or business stay.
The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
siddiq
siddiq, 16-night trip
Verified
10/10 Exceptional
13 Apr 2025
The amenities are convenient.
Mariam
Mariam, 1-night trip
Verified
10/10 Exceptional
2 June 2024
Great location and service
Mohammed
Mohammed, 6-night trip
Verified
10/10 Exceptional
24 July 2024
Amazing hotel
One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
BENJAMIN
BENJAMIN, 1-night trip
Verified
10/10 Exceptional
3 Oct 2023
Great hotel for a stop over, close to the airport and linked to the Festival City Mall. The staff were all lovely.
Susan
Susan, 3-night trip
Verified
10/10 Exceptional
7 Jan 2025
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Rowena
Rowena, 2-night trip
Verified
10/10 Exceptional
18 June 2025
The workers was so nice and polite
Sabrina
Sabrina, 1-night trip
Verified
10/10 Exceptional
5 May 2025
"Perfect Location and Exceptional Service in Dubai
I had a fantastic stay at this hotel in Dubai! Its location near the mall and airport is incredibly convenient. The rooms are spacious and well-appointed, and the staff is friendly and helpful. The rooftop pool offers stunning skyline views, and the dining options are excellent. Highly recommend this hotel for anyone visiting Dubai!
Fatemeh
Fatemeh, 2-night trip
Verified
10/10 Exceptional
25 July 2025
I have been coming again and again to this hotel. I will continue to recommend as well. Customer service excellent! Especially,
Derartu Habib
Derartu Habib, 4-night trip
Verified
10/10 Exceptional
19 Jan 2024
Friendly staff makes all the difference
Friendly staff in every step of the way, even after we had checked out.
Tae Hyung
Tae Hyung, 2-night trip
Verified
10/10 Exceptional
10 Oct 2024
Great hotel!
All the staff from reception to room service were fantastic
.
Room was clean and worth the money for a nice clean relaxing stay with nice pillows!
I only wish they had a few channels in english with movies
Verified traveller
1-night trip
Verified
10/10 Exceptional
6 Jan 2025
Good trained staff.
Sangeeta
Sangeeta, 4-night trip
Verified
10/10 Exceptional
1 Feb 2024
Welcoming Top Hotel
I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality
Great staff all over the hotel , good food and very good suites,
Well done all
Thanks
Peter Ward