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Casa Lum

3.5 star property
Family-friendly hotel with spa, near San Cristóbal de las Casas Cathedral

Photo gallery for Casa Lum

Garden Family Kuxel Room
Lekil Luxury Suite Room
View from property
Front of property
Reception
Take in the views from the rooftop terrace when you stay at Casa Lum. Guests can indulge in massages at the spa, and Mexican cuisine is served at Casa Lum, which is open for breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travellers.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden
The current price is AU$194
includes taxes & fees
12 June - 13 June

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Garden Family Kuxel Room

Garden Family Kuxel Room

Garden Family Kuxel Room

Highlights

Garden
Patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Vaichil Double Room

Vaichil Double Room

Vaichil Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

Ipil Double Room

Ipil Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kool Luxury Suite Room

Kool Luxury Suite Room

Kool Luxury Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Lekil Luxury Suite Room

Lekil Luxury Suite Room

Lekil Luxury Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Tsijil Double Room

Tsijil Double Room

Tsijil Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

Garden Queen Banomil Room

Garden Queen Banomil Room

Highlights

Garden
Patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr. Chulel Suite Room

Jr. Chulel Suite Room

Jr. Chulel Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km
  • Arches of Carmen - 8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Tacoleto - ‬1 min walk
  • ‪La Vina de Bacco - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk
  • ‪Miura Restaurante - ‬1 min walk
  • ‪Casa Cafeólogo - ‬1 min walk

About this property

Casa Lum

Take in the views from the rooftop terrace when you stay at Casa Lum. Guests can indulge in massages at the spa, and Mexican cuisine is served at Casa Lum, which is open for breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • On-site parking includes off-street options
    • Free off-site parking within 984 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Designer shops on-site
  • Full-service spa
  • Colonial architecture

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate living room
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Casa Lum – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80 to 200 for adults and MXN 80 to 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle (return)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Does Casa Lum offer free cancellation for a full refund?

Yes, Casa Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Lum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa Lum?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Casa Lum?

Yes, an airport shuttle is available. The charge is MXN 1800 per vehicle return.

What are the check-in and check-out times at Casa Lum?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Casa Lum and nearby?

Casa Lum has a spa and a garden.

Are there restaurants at or near Casa Lum?

Yes, Casa Lum offers al fresco dining, Mexican cuisine and garden views.

What's the area around Casa Lum like?

Casa Lum is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.

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Casa Lum Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Restaurant
Food

Reviews

10/10

Was fantastic
1-night trip

10/10

A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.
3-night trip

10/10

Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
3-night trip

10/10

EXCELLENT SERVICE AND REALLY FRIENDLY STAFF

8/10

The location is the best. Nice garden. The staff is excellent.
2-night trip

10/10

Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
3-night trip

10/10

Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
5-night trip

10/10

We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
1-night trip

10/10

Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
5-night trip

10/10

Nice
1-night trip

10/10

Safety box was inoperable
1-night trip

10/10

Excelente, sin embargo, el servicio de limpieza en las mañanas empieza a barrer las escaleras y a golpear con la escoba de plástico los escalones y te levantas muy temprano pero fuera de eso fuera del ruido exterior de los cuartos excelente todo
5-night trip

8/10

3-night trip

10/10

En el Piso hay calefacción! Su restaurante bueno y al final te obsequian café!
1-night trip

6/10

1-night trip

10/10

2-night trip

10/10

Ubicación increíble. Díseño increíble. Comodidad increíble. Comida deliciosa. Servicio muy bueno. Tomar en cuenta que el baño de algunas recámaras tienes que bajar escalones, no apto para personas mayores o lisiadas.
6-night trip

10/10

En general la experiencia fue excelente, la ubicación, el servicio, la comida hacen que la estancia sea acogedora. Sin embargo, el servicio de masajes no es muy bueno, deja mucho que desear
2-night trip

10/10

3-night trip

10/10

Decoración muy original acorde a las artesanías locales, habitaciones muy acogedoras y ubicación muy buena para caminar por los andadores
1-night trip

10/10

Muy agradable el lugar, desayuno rico.
1-night trip

8/10

2-night trip

10/10

Lindo limpio tranquilo de buen gusto todo
1-night trip

10/10

3-night trip

8/10

El hotel tiene menos mantenimiento que el año pasado. La atención es menor también.
1-night trip