All properties in Kinshasa, Kinshasa, Democratic Republic of the Congo

Pullman Kinshasa Grand Hotel

Luxury hotel in Gombe with 2 restaurants and 2 bars/lounges

  • Free WiFi and free parking

Image gallery

  • Restaurant
  • Restaurant
  • Pool
  • Outdoor Pool
  • Restaurant
Restaurant. Image 1 of 135.
1 / 135Restaurant
4, Avenue Batetela, Kinshasa, 9535, Democratic Republic of the Congo
  • While the check in process was smooth, my week long experience was poor. The room I was…

    Apr. 4, 2021

  • Had a wonderful stay Laetitia is the go to employee if you have any issues absolutely…

    Mar. 14, 2021

See all 39 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 190 smoke-free guestrooms
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Business center

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km
  • Stade des Martyrs - 4.2 mi / 6.8 km
  • University of Kinshasa - 13.4 mi / 21.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Single Bed
  • Deluxe Suite, 1 Single Bed
  • Deluxe Room, 1 King Bed (High Floor)
  • Deluxe Room, 2 Single Beds


4, Avenue Batetela, Kinshasa, 9535, Democratic Republic of the Congo
  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km

What’s around


  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km
  • Stade des Martyrs - 4.2 mi / 6.8 km
  • University of Kinshasa - 13.4 mi / 21.6 km

Getting around

  • Kinshasa (FIH-N'Djili Intl.) - 55 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets stay free


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle*


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Sauna

Working away

  • Business centre
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter


  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • In-room safe
  • Connecting/adjoining rooms available

Special features


La Terrasse - This brasserie specializes in international cuisine and serves lunch and dinner.

L'Okapi - This fine-dining restaurant serves dinner only. Open daily.

La Paillotte - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman Kinshasa Grand Hotel
  • Pullman Kinshasa Grand
  • Pullman Kinshasa Grand
  • Pullman Grand
  • Pullman Kinshasa Grand
  • Pullman Kinshasa Grand Hotel Hotel
  • Pullman Kinshasa Grand Hotel Kinshasa
  • Pullman Kinshasa Grand Hotel Hotel Kinshasa

Optional extras

Buffet breakfast is offered for an extra charge of CDF 57000 per person (approximately)

Airport shuttle service is offered for an extra charge


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Pullman Kinshasa Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include A casa mia (7-min walk), Touche de Piment (7-min walk), and Carvao Grill House (8-min walk).
  • Yes, an airport shuttle is available.
  • Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Pullman Kinshasa Grand Hotel also has a Turkish bath and a garden.
  • 6.0.Good

    Hotel rooms are getting tired, with very stained carpets. One lift out of three is usually broken. Internet is unfortunately not adequate for business needs

    Fabien, 2 night business trip, Feb. 8, 2020

    Verified guest review

  • 10.0.Exceptional

    Excellent hotel considering the constraints and limitations of a city like Kinshasa. The hotel management is hands on and ready to help all the time. Hotel facilities are excellent pool, tennis, garden.

    DAMIAN.CARDONA, 6 night business trip, Jan. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Service a little slow in the evenings but for breakfast it was great!

    6 night business trip, Dec. 6, 2019

    Verified Expedia guest review

  • 6.0.Good

    Bad service

    The service was very very slow, in my room i ask to open the window it was not possible, i was needed to ask to bring towels multiple times because the room maker forget to put. It is not the service i know from other Pullman hotels. I need to come back on 2/10 hope it will be better.

    serge, 9 night business trip, Sep. 17, 2019

    Verified guest review

  • 8.0.Very good

    Dollar Standards..

    Standard Business Hotel in an "African" Dollar country. Good services. Good location with appropriate shop and other services. Inflated prices.... Bring your dollars.. Dollars standards without the .conditions of a dollar economy.

    Serge Guy, 1 night business trip, Aug. 13, 2019

    Verified guest review

  • 10.0.Exceptional

    excellent stay at the hotel. I will be happy to come back

    NanaK, 2 night business trip, Jul. 16, 2019

    Verified Expedia guest review

  • 6.0.Good


    Too expensive for that quality of room

    jean, 2 night business trip, Jun. 26, 2019

    Verified guest review

  • 6.0.Good

    Nice atmosphere but can do better on service

    This is one of the 2 best hotels in Kinshasa. I boycotted it because of bad service for one year but wanted to give it another try. Unfortunately the strict policy of the hotel to pay for all extra (food, drinks, laundry) in advance is quite unfortunate and they make you feel like a thief going to leave without paying. The pool is very good, but the pool attendant has such a bad attitude that it almost prevented me from having a swim.

    Fabien, 3 night business trip, May 17, 2019

    Verified guest review

  • 6.0.Good

    Nice hotel, friendly atmosphere, but poor service

    One out of the best two hotels in Kinshasa with Hotel Kempinski Congo Fleuve. It has a nicer atmosphere and common areas, but the service is poor: although the room is fully paid and I advanced $150 guarantee for extras, they treat customers like thieves in case they leave without paying. Swimming pool area would be stunning if the pool manager wasn’t trying hard to annoy customers. Given the lack of choice in Kinshasa, it remains the best option and the hotel management seems to be trying hard to keep the hotel in good condition.

    Fabien, 3 night business trip, May 14, 2019

    Verified guest review

  • 8.0.Very good

    Solid Kinshasa hotel

    Pullman is a solid hotel in Kinshasa. Room is comfortable though something like a microwave would be nice. Service was fine. Always challenging at breakfast to get service and room cleaning service was always good, but not always reliable about leaving water or towels. Room service food quality was poor; pizzas outside are ok, but otherwise I think the food needs improvement. The other strange thing is that the windows don’t close all the way in the rooms. They’re open just a notch and I had no problem with mosquitos, but they should close. And lastly...bring earplugs. There’s nightly music until 11pm.

    Sara, 11 night business trip, Nov. 4, 2018

    Verified guest review

See all 39 reviews