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All properties in Kinshasa, Kinshasa, Democratic Republic of the Congo
1 room, 2 adults

Pullman Kinshasa Grand Hotel

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
4, Avenue Batetela, Commune de la Gombe, Kinshasa, 9535, Democratic Republic of the Congo

Luxury hotel in Gombe with 2 restaurants and 2 bars/lounges
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Excellent hotel considering the constraints and limitations of a city like Kinshasa. The…Mar. 4, 2020
  • Hotel rooms are getting tired, with very stained carpets. One lift out of three is…Feb. 13, 2020

Pullman Kinshasa Grand Hotel

from A$307
  • Deluxe Room
  • Junior Suite
  • Deluxe Suite
  • Deluxe Room

What’s around Pullman Kinshasa Grand Hotel

Landmarks

  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km
  • Stade des Martyrs - 4.7 mi / 7.6 km
  • University of Kinshasa - 13.6 mi / 21.8 km

Getting around

  • Kinshasa (FIH-N'Djili Intl.) - 64 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Sauna
Working away
  • Business centre
  • Meeting rooms 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Terrasse - This brasserie specializes in international cuisine and serves lunch and dinner.

L'Okapi - This fine-dining restaurant serves dinner only. Open daily.

La Paillotte - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Pullman Kinshasa Grand Hotel’s small print

Also known as

  • Pullman Kinshasa Grand Hotel
  • Pullman Kinshasa Grand
  • Pullman Kinshasa Grand
  • Pullman Grand
  • Pullman Kinshasa Grand
  • Pullman Kinshasa Grand Hotel Hotel
  • Pullman Kinshasa Grand Hotel Kinshasa
  • Pullman Kinshasa Grand Hotel Hotel Kinshasa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Buffet breakfast is offered for an extra charge of CDF 57000 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pullman Kinshasa Grand Hotel

  • Does Pullman Kinshasa Grand Hotel offer free cancellation for a full refund?
    Yes, Pullman Kinshasa Grand Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Pullman Kinshasa Grand Hotel?
    Yes, there's free self parking.
  • Is there a pool at Pullman Kinshasa Grand Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Pullman Kinshasa Grand Hotel?
    Yes, pets are welcome.
  • What are the check-in and check-out times at Pullman Kinshasa Grand Hotel?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Pullman Kinshasa Grand Hotel?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Pullman Kinshasa Grand Hotel?
    Yes, an airport shuttle is available.
  • What is there to do near Pullman Kinshasa Grand Hotel?
    Recommended spots to visit include Kinshasa Zoo & Botanical Gardens (2.6 mi) and Palais du Peuple (3.1 mi), along with Stade des Martyrs (4.7 mi) and University of Kinshasa (13.6 mi).

Recent reviews

Good 7.0 From 34 reviews

Good 6.0
Bad service
The service was very very slow, in my room i ask to open the window it was not possible, i was needed to ask to bring towels multiple times because the room maker forget to put. It is not the service i know from other Pullman hotels. I need to come back on 2/10 hope it will be better.
serge, il9 night business trip
Very good 8.0
Dollar Standards..
Standard Business Hotel in an "African" Dollar country. Good services. Good location with appropriate shop and other services. Inflated prices.... Bring your dollars.. Dollars standards without the .conditions of a dollar economy.
Serge Guy, jp1 night business trip
Good 6.0
Pullman
Too expensive for that quality of room
jean, us2 night business trip
Good 6.0
Nice atmosphere but can do better on service
This is one of the 2 best hotels in Kinshasa. I boycotted it because of bad service for one year but wanted to give it another try. Unfortunately the strict policy of the hotel to pay for all extra (food, drinks, laundry) in advance is quite unfortunate and they make you feel like a thief going to leave without paying. The pool is very good, but the pool attendant has such a bad attitude that it almost prevented me from having a swim.
Fabien, gb3 night business trip
Good 6.0
Nice hotel, friendly atmosphere, but poor service
One out of the best two hotels in Kinshasa with Hotel Kempinski Congo Fleuve. It has a nicer atmosphere and common areas, but the service is poor: although the room is fully paid and I advanced $150 guarantee for extras, they treat customers like thieves in case they leave without paying. Swimming pool area would be stunning if the pool manager wasn’t trying hard to annoy customers. Given the lack of choice in Kinshasa, it remains the best option and the hotel management seems to be trying hard to keep the hotel in good condition.
Fabien, gb3 night business trip
Very good 8.0
Solid Kinshasa hotel
Pullman is a solid hotel in Kinshasa. Room is comfortable though something like a microwave would be nice. Service was fine. Always challenging at breakfast to get service and room cleaning service was always good, but not always reliable about leaving water or towels. Room service food quality was poor; pizzas outside are ok, but otherwise I think the food needs improvement. The other strange thing is that the windows don’t close all the way in the rooms. They’re open just a notch and I had no problem with mosquitos, but they should close. And lastly...bring earplugs. There’s nightly music until 11pm.
Sara, us11 night business trip
Exceptional 10.0
Very well managed hotel in Kinshasa´s best spot
This is one of the best managed hotels in all of Central-Africa. I have been staying there frequently during last 3 years but feel constant improvement. Internet is working well now, breakfast has always been good but nice new details added like local African Bio teas. Overall as good as it gets in this part of the world.
Stefan, ie3 night business trip
Good 6.0
nice hotel
One of the best hotels in Kinshasa. Pity they promised to reimburse the night and came back on their word
gb5 night business trip
Exceptional 10.0
Pullman Grand hotel, Kinshasa - DRC
This hotel is in a very secured and quiet area of Kinshasa. Clean pool and great restaurant offering many varieties. The outdoor patio is a fantastic place to chill in the evening while having some drinks. Staff members are very friendly and always on their feet to make you fell better.
Ceraphin, za4 night business trip
Exceptional 10.0
Kinshasa nicer hotels
The hotel is very cool for business as it is centrally located. The staff are very friendly and the food is great escepially the pizza. The location is safe as it is near government offices. As most of Kinshasa the area outside the hotel property is a bit of a mess. The hotel is a bit on the costly side but well worth it in DRC standards
Steven, zaBusiness trip

Pullman Kinshasa Grand Hotel

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