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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Sungate One

2-star2 stars
Calle del Carmen 16, Madrid, Madrid, 28013, Spain

City-center hostel within walking distance of Puerta del Sol
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Centrally locates hostel perfect for the young and adventurous. Make sure you bring…Dec. 6, 2019
  • The staff are the best, super lovely, friendly, welcoming and just all round super cool…Mar. 15, 2019

Sungate One

from A$66
  • Room, Mixed Dorm (1 bed in mixed dorm for 6 people)
  • Room, Mixed Dorm (1 bed in mixed dorm for 4 people)
  • Room, Mixed Dorm (1 bed in mixed dorm for 5 people)
  • Room, Women only (1 bed in mixed dorm for 4 people)
  • Double Room, Shared Bathroom (Bunk bed)
  • Double Room, 2 Single Beds, Shared Bathroom
  • Triple Room, Shared Bathroom
  • Double Room, 1 Queen Bed, Shared Bathroom
  • Room, Mixed Dorm (1 bed in mixed dorm for 3 people)

What’s around Sungate One


  • In Centro
  • Puerta del Sol - 3 min walk
  • Gran Via Street - 3 min walk
  • Plaza Mayor - 7 min walk
  • Royal Palace of Madrid - 11 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk
  • Prado Museum - 17 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 20 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid Atocha Station - 25 min walk
  • Callao Station - 2 min walk
  • Gran Via Station - 4 min walk
  • Sol Station - 4 min walk

At a glance

Key facts


  • 17 rooms
  • Arranged over 2 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the hostel

Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 1874
  • Safe-deposit box at front desk
Languages Spoken
  • Catalan
  • English
  • French
  • Hungarian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Shower only
  • Hair dryer
Stay connected
  • Free WiFi
  • Daily housekeeping

Sungate One’s small print

Also known as

  • Sungate One Hostel Madrid
  • Sungate One Hostel/Backpacker accommodation Madrid
  • Sungate One Hostel
  • Sungate One Madrid
  • Sungate One
  • Sungate One Madrid
  • Sungate One Hostel/Backpacker accommodation


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Optional extras

Credit card charges are subject to an extra charge of 4 percent

Parking is available nearby and costs EUR 32 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sungate One

  • Does Sungate One offer free cancellation for a full refund?
    Yes, Sungate One does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sungate One?
    Sorry, there's no parking at Sungate One.
  • Are pets allowed at Sungate One?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sungate One?
    You can check in from 2:00 PM to anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Sungate One?
    Yes. Nearby restaurants include Takos Al Pastor (2-min walk), Puerto Rico (2-min walk), and El Gaucho (2-min walk).

Recent reviews

Superb 9.0 From 64 reviews

Very good 8.0
Excellent for meeting people
Location is near Sol station and within walking distance from the art galleries or historical part of Madrid. Free nightly dinner makes it easy to meet people. Can then go out at 23.30. Only criticism is that the mattress was quite uncomfortable.
Johnathon, auOther trip
Exceptional 10.0
One of the Best Hostels out there
I had the most amazing time at Sungate. Wonderful staff who are very considerate of your needs. Super clean with all the amenities of home! Excellent showers, comfortable beds. Will stay again.
Corinne, us12 night trip
Very good 8.0
Location is second to none!
The location is superb, right in the center of pedestrian shopping area, so convenient. The hostel has no lift/elevator and reception is located at 2nd floor and rooms are at 3rd, I was lucky the receptionists are so kind helping me with my luggage. There's no breakfast but they provide free dinner instead, I didn't try though because I went with a full day tour to Segovia. Lockers does not come with a lock so you need your own padlock or buy from reception. Also hostel does not provide towels, no free shower gel or shampoo, but you can also buy from the reception. The bathrooms are not so clean and people left their used shampoo bottles and towels in the bathroom.
us2 night trip
Exceptional 10.0
terrific friendly staff and great location. nice to not have a bunk bed!
nancy, us2 night trip
Exceptional 10.0
Perfect location and people to meet.
Perfect central location with friendly staff and outgoing guests. Easy to meet people traveling solo or simply wanting to meet new people.
John, us3 night trip
Very good 8.0
Friendliest staff, clean but call ahead 4 groups
I stayed at Sungate one for 3 nights in April. Overall its a good hostel but I do think they are somethings to note about staying here.Most importantly they do book large high school groups into the hostel and that completely changes the hostel's vibes. I found the staff to be a bit curt and flustered when such large groups took over the hostel and it didn't feel as welcoming. I mostly just stayed in my room at those times. However overall the staff is sooooo nice/helpful and Angel is really an amazing manager the staff themselves is on the younger side some probably only 2 years out of high school so combined with the high school groups the hostel could feel very young at times. I don't have anything against young adults but its something to note if you want to party hard that it may get a bit awkward when the hostel's crowd can't even legally drink yet.
us1 night trip
Exceptional 10.0
Excellent location, nice actives planned, really cool and helpful crowd
ie1 night trip with friends
Very good 8.0
Great party hostel
Sungate One is a fantastic party hostel, but I would not recommend it to anybody who is hoping to sleep! The noise from the street and from the other guests was relentless. The staff was very friendly and the food was good.
Daniele, gb1 night trip
Exceptional 10.0
Would love to come and stay here again!
This hostel made my time in Madrid SO MEMORABLE. Starting with two staff members who just went above and beyond - Jessie and Roberto. Roberto described Madrid in great detail showing me some local spots and awesome tourist must-sees in a map! Jessie took the time to show me around town and we walked to the hostel sunset picnic together (a social event hosted by the hostel that I recommend 100%!!) And when I told them I was looking to try paella but theyre so big for a solo traveler like me, they offered to grab some paellas for lunch that we can all share for lunch at the dining table! They were both so sweet to all guests and added a personal touch, making sure the guests feel at home and just hanging out at a friend's place. The facilities are very clean! I stayed in a 4 bed female dorm. The beds were comfy, the room welt homey, and it was quiet! There's also laundry available. You step out and youre in front of stores like Zara and just a couple minutes from a main plaza with metro station. This location feels so safe to walk around even past midnight. Perfect location! The social atmosphere here was awesome and really, hats off to these guys for making my stay so fun! I met so much people that I enjoyed talking to. I also recommend the pub crawl!
Mary, us2 night trip
Exceptional 10.0
First Hostel Experience- Would come back
My wife and I got a private room and had an amazing stay, great welcoming staff, clean bathrooms and rooms. Going out with everyone was cool, felt like a big family. Would stay at SungateOne again. Only thing I would suggest is, I couldn't tell who worked there and who was staying there, except for the one person behind reception. I figured out who didnt work there by asking questions, wasnt sure about the others. Maybe an introduction everytime someone new comes? But this is just nitpicking because everything else was perfect. Loved this place though
Gurvinder, ca3 night romance trip

Sungate One

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