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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Mercure Vienna First

4-star4 stars
Desider Friedmann Platz 2, Vienna, Vienna, 1010, Austria

4-star hotel with restaurant, near St. Ruprecht's Church
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This was a great hotel located on one of the squares in Vienna. The location itself has a…Sep. 26, 2018
  • Great location . Friendly and helpful staff. Very close to the Synagogue and the Kosher…Aug. 6, 2018

Mercure Vienna First

from A$212
  • Standard Double Room, 1 Double Bed
  • Premium Double Room, 1 Queen Bed (Privilege)

What’s around Mercure Vienna First

Landmarks

  • In Innere Stadt
  • St. Ruprecht's Church - 1 min walk
  • Jewish Museum - 1 min walk
  • Schwedenplatz - 3 min walk
  • St. Peter's Church - 6 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 24 min drive
  • Wien Mitte Station - 14 min walk
  • Vienna Praterstern Station - 22 min walk
  • Vienna Franz-Josefs-Station - 27 min walk
  • Schwedenplatz U-Bahn - 5 min walk
  • Stephansplatz U-Bahn - 7 min walk
  • Stubentor U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Working away
  • Business centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

VIENNA 1st - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mercure Vienna First’s small print

Also known as

  • Mercure Vienna First Hotel
  • Mercure First Hotel
  • Mercure Vienna First
  • Mercure First
  • Mercure Vienna First Hotel
  • Mercure Vienna First Vienna
  • Mercure Vienna First Hotel Vienna

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs EUR 25.00 per day

Valet parking costs EUR 37.00 per day

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 74 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Vienna First

  • Does Mercure Vienna First offer free cancellation for a full refund?
    Yes, Mercure Vienna First does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Mercure Vienna First?
    Yes. Self parking costs EUR 25.00 per day. Valet parking costs EUR 37.00 per day.
  • Are pets allowed at Mercure Vienna First?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mercure Vienna First?
    You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Mercure Vienna First?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Mercure Vienna First?
    Yes, an airport shuttle is available. The charge is EUR 74 per vehicle roundtrip.
  • What is there to do near Mercure Vienna First?
    Recommended spots to visit include St. Ruprecht's Church (1-min walk) and Jewish Museum (1-min walk), along with Schwedenplatz (3-min walk) and St. Peter's Church (6-min walk).

Recent reviews

Fabulous 8.8 From 250 reviews

Exceptional 10.0
Vacation in Vienna
Very happy with our week stay at Mercure Vienna First. Reception was friendly, competent and helpful. Our room was comfortable, clean and well-equipped. Breakfast was great with a wide selection of hot and cold options - fuel for a full day. Location was excellent in a quiet, pedestrianised area - just a few minutes walk from the historic old centre and also the bus/tram/metro services to many other venues. Definitely recommended.
Richard F, gb7 night trip
Very good 8.0
So much to see in Vienna.
Our stay in Vienna was short but sweet. A beautiful city with many glorious buildings. The people were friendly and no issues with language as they all seem to speak English. The hotel is central to the city with many cafes, bars and restaurants within easy walking distance of the hotel. The only issue is that the car park for the hotel is about 150yds away. Give it a go!
Ian, gb3 night trip
Exceptional 10.0
Summer hols
Enjoyed our stay here room was very nice air conditioning excellent. Very close to main amenities. Breakfast average. Would definitely stay here again.
Martin, ie4 night romance trip
Poor 2.0
Mercure Vienna First
The location of the hotel is excellent, the rooms are small and dark and there is dust in the room. Although we were promised a check-out at 14:00 in the morning, the receptionist told us that it was canceled and treated it unpleasantly
Liran, il2 night romance trip
Exceptional 10.0
Great Hotel Great Staff great Location
Really nice hotel great staff and great location. Easy walk to all attractions in Vienna.
Benjamin, gb3 night business trip
Fair 4.0
Poor quality of furniture and bedding, room lighting very bad and placement of tea coffee kettle equipment dangerous. Cheap quality curtains, towels and bedding, stayed for 4 nights and bed linen not changed.
Amanda, us4 night romance trip
Very good 8.0
Lovely hotel, great location
The hotel is great. Lovely little touches like the waltz carpet. Our room was very clean and made good use of space. The only downside was that we wouldn’t work out how to turn the heat down (the aircon control didn’t make any difference) so it was very hot in the room.
gb1 night romance trip
Very good 8.0
It was very a good stay at the hotel, it met the standards of a 4-star hotel, room, breakfasts, friendly staff, transport....everything was excellent.
tzung ning, us3 night trip
Very good 8.0
Great boutique hotel but a little noisy at night.
Overall, we enjoyed our stay at this hotel. There are some bars on a side street by the hotel where loud people spill onto the street late at night. The hotel is small and well designed. The beds were comfortable enough but not fantastic. A top sheet on the bed would be nice because the duvets are hot to sleep with. The shower width is a little tight even if you're small. The front desk staff are very friendly and helpful. The onsite restaurant looks nice but we didn't use it. Hotel is well located for everything and close to the Swedenplatz subway stop. We would stay here again.
Lisa, ca6 night romance trip
Exceptional 10.0
Very nice hotel, excellent location
us3 night romance trip

Mercure Vienna First

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