Mercure Vienna First

Property class: 4
Boutique hotel with restaurant, near Schwedenplatz

Choose dates to view prices

You'll be in a fantastic location at Mercure Vienna First, only a five-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can visit VIENNA 1st, which serves breakfast, lunch and dinner. This boutique hotel is also within a short 10-minute walk of Schwedenplatz and Hofburg Imperial Palace. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Minibar
  • Bath or shower
The current price is AU$244
includes taxes & fees
21 Oct - 22 Oct

Why we love this property

Culinary choices
The hotel serves a diverse buffet breakfast, complete with vegan and vegetarian options. The on-site restaurant offers plant-based dining choices too.
Sleep in pure luxury
Sink into premium bedding in every guestroom at this hotel. When hunger strikes, 24-hour room service awaits, with a minibar for additional refreshment.
Artistic city centre retreat
Marvel at local artwork amid historic surroundings at this boutique city centre hotel. Discover artistic flair in the heart of a storied district.

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a red blanket, a nightstand with a lamp, and a wall with text.

Privilege, Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, 1,002 reviews
The price is AU$230
includes taxes & fees
21 Oct - 22 Oct
Hotel Mercure Wien Zentrum
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About the area

Map
Desider Friedmann Platz 2, Vienna, Vienna, 1010

What's nearby

  • Schwedenplatz - 2 min walk - 0.2 km
  • Stephansplatz - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 5 min walk - 0.4 km
  • Hofburg Imperial Palace - 10 min walk - 0.8 km
  • Vienna State Opera - 12 min walk - 1.1 km

Getting around

  • Vienna International Airport (VIE) - 22 min drive
  • Vienna Mitte Station - 14 min walk
  • Vienna Praterstern Station - 24 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Salztorbrücke Tram Stop - 4 min walk
  • Schwedenplatz U-Bahn - 5 min walk
  • Marienbrücke Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬2 min walk
  • ‪Rot12 - ‬2 min walk
  • ‪Würstelstand Hoher Markt - ‬2 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Shiso Burger - ‬2 min walk

About this property

Mercure Vienna First

  • You'll be in a fantastic location at Mercure Vienna First, only a five-minute walk from Stephansplatz and St. Stephen's Cathedral. For a bite to eat, guests can visit VIENNA 1st, which serves breakfast, lunch and dinner. This boutique hotel is also within a short 10-minute walk of Schwedenplatz and Hofburg Imperial Palace. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Salztorbrücke Tram Stop is 4 minutes and Schwedenplatz U-Bahn is 5 minutes.

At a glance

Hotel size

    • 49 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Parking

    • Electric vehicle charging point on site
    • Off-site parking within 1 mi (EUR 42 per day)

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

VIENNA 1st – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per person, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Airport shuttle service is offered for an extra charge of EUR 42 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs EUR 42 per day (3281 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Mercure Vienna First Hotel

Mercure First Hotel

Mercure Vienna First

Mercure First

Mercure Vienna First Hotel

Mercure Vienna First Vienna

Mercure Vienna First Hotel Vienna

Frequently asked questions

Does Mercure Vienna First offer free cancellation for a full refund?

Yes, Mercure Vienna First does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Vienna First?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Mercure Vienna First?

Yes, an airport shuttle is available. The charge is EUR 42 per vehicle one-way.

What are the check-in and check-out times at Mercure Vienna First?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Mercure Vienna First?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Mercure Vienna First and nearby?

Recommended spots to visit include Schwedenplatz (3-min walk) and Stephansplatz (4-min walk), along with St. Stephen's Cathedral (5-min walk) and Hofburg Imperial Palace (9-min walk).

Are there restaurants at or near Mercure Vienna First?

Yes, there's an on-site restaurant, VIENNA 1st.

What's the area around Mercure Vienna First like?

Mercure Vienna First is in Innere Stadt, a short 4-minute walk from Salztorbrücke Tram Stop and 17 minutes' walk from Vienna Christmas Market.

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Reviews

Mercure Vienna First Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a wide selection and pleasant experience. (19 reviews)
  • The on-site restaurant was nice for dinner and there were several nearby places to enjoy an aperitivo or stay. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Bar
Shower
Bathroom
Breakfast
View
Bed

Reviews

Verified review

10/10 Exceptional

It was well located
Verified review

10/10 Exceptional

Very clean hotel with exceptional friendly and kind staff.
Verified review

10/10 Exceptional

The hotel was conveniently located. I asked for an upgrade and was given one free of charge. The staff was friendly.
Verified review

8/10 Very good

Very helpful and friendly staff definitely made my stay much enjoyable!
Verified review

10/10 Exceptional

Our room was great, staff very friendly and helpful.
Verified review

10/10 Exceptional

Room was great and the staff were super helpful
Verified review

10/10 Exceptional

Great location
Verified review

8/10 Very good

Great location
Verified review

10/10 Exceptional

EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Verified review

10/10 Exceptional

The hotel was in a perfect location. Would love to go back
Verified review

10/10 Exceptional

Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Verified review

8/10 Very good

Good size quirky room. Convenient for main sights. Helpful staff. I didn't have breakfast so can't comment on that. Only issue was the room was next to the lift and there was quite a lot of noise from this and some noise from other rooms. Otherwise a very enjoyable stay.
Verified review

10/10 Exceptional

Excellent location, friendly and helpful frontdesk
Verified review

10/10 Exceptional

I cannot give this hotel enough compliments.! Everything about our stay was fantastic. The room was fabulous amd the entire staff was very helpful and pleasant. Overall great experience!
Verified review

10/10 Exceptional

The hotel is ideally located for enjoying the Innere Stadt (historic) part of Vienna. The rooms are very comfortable and the breakfast quite good.
Verified review

8/10 Very good

Good location. Friendly staff. Clean and newly refurbished. Would have preferred to have had 2 single beds as an option but knew from booking this wasn’t available. Reception smelt amazing!
Verified review

10/10 Exceptional

The hotel was great. Our room was clean and had everything we needed in it. Staff were friendly and helpful. Breakfast was good with decent selection. The location was great for us, as we could walk everywhere around the city centre.
Verified review

10/10 Exceptional

Great Hotel

This hotel is excellent. The staff are really friendly and helpful. Any query was answered expertly. The room is very well decorated and every need is catered to. Highly recommend this hotel. It is also in a great location.
Verified review

10/10 Exceptional

All staff are very helpful and friendly. We had a pleasant stay.
Verified review

10/10 Exceptional

Good hotel, location perfect for sightseeing, breakfast was excellent. Staff all friendly and helpful. Room clean and functional.
Verified review

6/10 Good

Location was good. Cleanliness needed improvement. I had to change rooms because the rug smelled like urine and it ruined my boots. Hospitality was adequate, not overly warm. Hotel decor is dated and is in need of a refresh.
Verified review

10/10 Exceptional

Great location, with easy walking access to the subway, bars, shops and all the main sights. No complaints about the hotel at all, just make sure you have your dancing shoes to learn the waltz in the corridors!
Verified review

10/10 Exceptional

Excellent property! Splendid staff!
Verified review

10/10 Exceptional

Smooth check in. Nice staff. Ultra nice cleaning staff.
Verified review

10/10 Exceptional

Great

Great upgrade! Great reception. Great room. Great location.