Hyatt Regency Cartagena

4.5 star property
Luxury hotel with 2 restaurants, near Bocagrande Beach

Photo gallery for Hyatt Regency Cartagena

Aromatherapy, Swedish massages, sports massages, body scrubs
1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, down duvets
3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
3 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
Lobby sitting area
Unwind at Hyatt Regency Cartagena, nestled near Bocagrande Beach and the historic San Pedro Claver Church and Convent. Indulge in a rejuvenating Swedish massage or aromatherapy treatment at the spa, then soak up some sun by one of three outdoor pools with comfortable loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is AU$268
8 July - 9 July

Room options

Available filters for rooms
Showing 21 of 21 rooms

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Regency)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(61 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

2 Bedroom Residence

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite (Regency Executive)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Regency Caribe)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.0 km
  • Clock Tower - 18 min walk - 1.6 km
  • Cartagena de Indias Convention Center - 4 min drive - 1.7 km
  • Castillo Grande Beach - 4 min drive - 2.4 km
  • San Felipe de Barajas Castle - 4 min drive - 2.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Hyatt Regency Cartagena puts you a short five-minute drive from Bocagrande Beach and Clock Tower. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with Swedish massages, body scrubs or aromatherapy. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a health club. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 380 rooms
    • Arranged over 42 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs and cats only, up to 20 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Conference centre (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • IPod docking station
  • LCD television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Egyptian cotton sheets
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

STAR_OUTLINE

Special features

Spa

Aqoral Spa has 1 treatment room. Services include sports massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Kokau – On-site restaurant.
Amacagua Lounge – This restaurant serves lunch and dinner. Open daily.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 96000 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 7 January 2025 to 1 September 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 80 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

HELP_OUTLINE

Frequently asked questions

Does Hyatt Regency Cartagena offer free cancellation for a full refund?

Yes, Hyatt Regency Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Cartagena?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hyatt Regency Cartagena?

Yes, cats and dogs are welcome, with a maximum weight of 20 kg per pet. There's a charge of COP 80 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Regency Cartagena?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hyatt Regency Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min walk) is nearby.

What is there to do at Hyatt Regency Cartagena and nearby?

Hyatt Regency Cartagena has 3 outdoor pools and a spa, as well as a health club and an arcade.

Are there restaurants at or near Hyatt Regency Cartagena?

Yes, there are 2 on-site restaurants.

What's the area around Hyatt Regency Cartagena like?

Hyatt Regency Cartagena is located near Bocagrande Beach in Bocagrande, a short 18-minute walk from Clock Tower and 18 minutes' walk from San Pedro Claver Church and Convent. Travellers say that the area is walkable and good for shopping.

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Hyatt Regency Cartagena Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Location
Food
Restaurant
Breakfast
Beach
Amenities
Shopping malls

What guests liked

  • The pool area was clean, peaceful, and offered spectacular views with great service. (72 reviews)
  • The property offers direct access to the beach with stunning views and a prime beachfront location. (18 reviews)
  • The spa services were highly praised for being amazing, excellent, and one of the best experiences. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Had a very relaxing stay. The food was delicious, the ambiance was wonderful and the staff were so friendly!
Catherine, 1-night trip

10/10 Exceptional

Amazing stay!
Ian, 5-night trip

10/10 Exceptional

Great hotel.
Dawn, 4-night trip

10/10 Exceptional

Amazing staff

Amazing hotel and amazing staff. Very well run hotel.
Garrett Neil, 5-night trip

10/10 Exceptional

Great stay
Pamela, 2-night trip

10/10 Exceptional

Love the breakfast and the club lounge
He, 4-night trip

10/10 Exceptional

Beautiful hotel, great service
Anh, 2-night trip

10/10 Exceptional

The stay was amazing ! The hotel rooms facing the bay or the ocean are fantastic ! Rooms are of good size and the food is out of this world ! Very friendly staff ! I enjoyed my stay thoroughly ! Highly recommend ! Special call out to Yercelis, Natalia, Kaitlyne, Katiusca and Fernanda ! You guys were FANTASTIC !!
Gaurav, 4-night trip

10/10 Exceptional

Shirley from the breakfast room made our stay memorable
Xavier, 3-night trip

10/10 Exceptional

Overall , everything was excellent! Will be staying again for sure !
Frank D, 4-night trip

10/10 Exceptional

The best hotel in Cartagena

Amazing, everything about it. The staff, the rooms the restaurants, the pool, the spa 10 out of 10
Mckinley, 1-night trip

10/10 Exceptional

Property was clean and updated with all the amentities needed to ensure my stay on the property was just an enjoyable as the rest of my vacation. The restaurant on-site was amazing!
Aleisha, 4-night trip

10/10 Exceptional

Overall is an excellent hotel,i felt it like stayed in all inclusive, full drinks free,snack and breakfast too.all people working there were kindly and friendly.
harold, 3-night trip

10/10 Exceptional

Excellent luxury stay
Aaron, 2-night trip

10/10 Exceptional

The front desk staff were very polite and eager to assist. The Hotel was clean and quiet which made for a relaxing experience.
Nickesha, 4-night trip

10/10 Exceptional

Great view of both the walled city and Bocagrande The pool area is amazing!
Stephanie, 3-night trip

8/10 Very good

Best hotel off cartagena
Henk, 2-night trip

10/10 Exceptional

everything was wonderful!
Randal, 1-night trip

10/10 Exceptional

Every time I come to Cartagena, I always stay at the Hyatt great hotel, and I love the service
Francisco, 1-night trip

10/10 Exceptional

Great hotel, very clean. This hotel deserves a 5 stars
Nacaine, 5-night trip

10/10 Exceptional

Had an amazing stay at this hotel! The staff was attentive, the hotel was super clean, and the area was convenient. Highly recommend!
Reynaldo Lorenzo, 5-night trip

10/10 Exceptional

The hotel is Beautiful ,service is amazing all personal very attentive,breakfast is really good 😊 I staying back again .
Melissa Regina Tori, 3-night trip

10/10 Exceptional

We like the service x breakfast; servers Like Emerson an Aniani were really nice and were very helpful.
JAVIER, 2-night trip

10/10 Exceptional

Very nice hotel. Stuff also very friendly.
jaime, 2-night trip

10/10 Exceptional

You simply feel the staff’s efforts to accommodate your every need or wish. Excellent staff and impeccable accommodations throughout hotel in General.
FABIAN, 5-night trip