Room does NOT come with a microwave despite what the listing on this website says. On site-staff was amazing, friendly, accommodating, but only a few hours after check in we discovered a black mold on every window. Seal on toilet was also broken, it smelled like rotting corpse. After hours phone line was dead. For our health and safety, we packed up and left only 4 hours after checking in. Reached out to property management later, Jerry Stotler, first he said what we "visualized" was, "somewhat harmless" .... very comforting. And then in the very next sentence said, "perception of moisture related discoloration." We have tons of photos and videos, it was MOLD. Not discoloration. When I asked him to clarify what "somewhat harmless" meant, he has failed to yet give me a response. I also know what a well-system Sulphur-like scent smells like, and the bathroom/toilet was NOT that. We were told we could have a refund, still waiting to see the proof of that. Piss poor management has killed this place for us, caring more about trying to save their butts then fessing up to what they did wrong, apologizing and learning from and fixing it. You think with all their on-site amenities they could afford keeping their rooms mold free and beds that don't feel like they're older than I am.
