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SureStay Hotel by Best Western Ottawa

2.5 star property
Ottawa hotel with indoor pool

Photo gallery for SureStay Hotel by Best Western Ottawa

Lobby
Lobby
Free daily continental breakfast
Indoor pool
Indoor pool

Reviews

7.8 out of 10
Good
Located in Ottawa, SureStay Hotel by Best Western offers a warm welcome with continental breakfast and an indoor pool. Connect to WiFi, take advantage of the business center, and enjoy free self parking. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking

Main amenities (6)

  • Weekly housekeeping
  • Indoor pool
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is AU$147
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Room amenity

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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includes taxes & fees
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About the area

Map
212 E 23rd Street, Ottawa, KS, 66067

What's nearby

  • Ransom Memorial Gift Shop - 3 min drive - 2.4 km
  • Ottawa University - 3 min drive - 3.3 km
  • City Park - 3 min drive - 3.7 km
  • Old Depot Museum - 5 min drive - 4.9 km
  • Forest Park - 5 min drive - 5.1 km

Getting around

  • Kansas City International Airport (MCI) - 69 min drive

Restaurants

  • ‪Not Lost Brewing - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬6 min drive
  • ‪Casey's - ‬5 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

SureStay Hotel by Best Western Ottawa

Enjoy your visit to Ottawa with a stay at SureStay Hotel by Best Western Ottawa. Guests can take a dip in the indoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 6:00 AM and 9:30 AM. Fellow travellers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 52 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk

Facilities

  • Safe-deposit box at front desk
  • An indoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: USD 1 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)
  • There is an administrative fee of USD 1.00 per night

Renovations and closures

The following facilities or services will be unavailable from April 17 2025 to July 31 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Ottawa
SureStay Ottawa
Ottawa Best Western
SureStay Best Western
SureStay Hotel Ottawa Best Western
SureStay Ottawa Best Western
SureStay Hotel Best Western Ottawa
SureStay Best Western Ottawa
SureStay Hotel Ottawa by Best Western
SureStay Hotel Ottawa
Best Western Ottawa Inn
Surestay By Best Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel
SureStay Hotel by Best Western Ottawa Ottawa
SureStay Hotel by Best Western Ottawa Hotel Ottawa

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Ottawa?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM. The swimming pool will be unavailable from April 17 2025 to July 31 2025 (dates subject to change).

Are pets allowed at SureStay Hotel by Best Western Ottawa?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay Hotel by Best Western Ottawa?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Ottawa?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

What is there to do at SureStay Hotel by Best Western Ottawa and nearby?

SureStay Hotel by Best Western Ottawa has an indoor pool.

What's the area around SureStay Hotel by Best Western Ottawa like?

SureStay Hotel by Best Western Ottawa is located a short 13-minute walk from Prairie Spirit Trail State Park.

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SureStay Hotel by Best Western Ottawa Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Toilet
Food
Internet
Water
Elevator
Location

Reviews

10/10 Exceptional

Clean room, friendly staff
Jt, 5-night trip

8/10 Very good

The staff was very nice
Scott, 1-night trip

10/10 Exceptional

Nice and clean, womderful front desk staff
Kelli, 1-night trip

8/10 Very good

Nice stay

The bed is super comfy. Run was clean. Bathroom super small, but really all you need.
3-night trip

8/10 Very good

Nice place
Matthew, 1-night trip

6/10 Good

I’m pretty sure the sheets weren’t clean. Bed looked slept in
Tracey, 1-night trip

8/10 Very good

I especially appreciated the breakfast options of English Breakfast tea (teabags and hot water available all days of my stay), yogurt and fresh fruit (oranges and bananas during my stay).
Cynthia, 3-night trip

10/10 Exceptional

It was a very nice stay.
LINDA IRENE, 2-night trip

10/10 Exceptional

Great location

Excellent value
Chad, 1-night trip

8/10 Very good

Good hotel for the cost. Nothing fancy but in good shape and friendly staff
Larry, 2-night trip

10/10 Exceptional

Linda, at the front desk, was very polite and efficient.
John, 1-night trip

10/10 Exceptional

Easy to get to and parking right in front of the room. Nice breakfast items. Clean room.
Bee, 1-night trip

10/10 Exceptional

Alot of snow in the parking area which made it slippery.
Tamarie, 1-night trip

8/10 Very good

The hotel was quiet and clean, the beds were comfortable and we enjoyed the breakfast. Lots of fast food restaurants within walking distance.
Jeannine, 1-night trip

10/10 Exceptional

Easy check in. friendly staff Roomy rooms.
Rebecca, 1-night trip

10/10 Exceptional

Property well maintained. Looks inviting and is. Reception area very neat and clean. Close to many food options.
Joel, 1-night trip

4/10 Fair

Snow not removed for handicap access
terry, 1-night trip

10/10 Exceptional

The room was clean and the staff was friendly. The beds were comfortable.
Tiffany, 1-night trip

10/10 Exceptional

Hotel was amazingly clean! Terry, front desk, was helpful, friendly, and knowledgeable. We’ll definitely be staying there again next time we are in town.
Amy, 1-night trip

10/10 Exceptional

Second stay here. The staff are amazing; friendly and knowledgable. The rooms are very clean and the bed is comfortable.
Patricia, 1-night trip

8/10 Very good

Location was good a lot of eating places near by. Noisy refrigerator.
Darrel, 1-night trip

10/10 Exceptional

The rooms were very clean.
Lynn, 1-night trip

8/10 Very good

Good price, helpful staff.
Jill, 2-night trip

10/10 Exceptional

Hidden gem! The staff were amazing, the room was cozy and clean, and the location was central to all sorts of amenities.
John, 3-night trip

8/10 Very good

Friendly staff and very accommodating for my service dog!
Amy, 1-night trip