Best Western Plaza Inn, near Dolly Parton's Stampede Dinner Attraction, offers a warm welcome with a free breakfast buffet and 24-hour business center. Unwind in one of the two spa tubs or lounge by the indoor pool or outdoor pools with sun loungers. Guests rave about the pool and helpful staff.
Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
Old Mill - 13 min walk - 1.1 km
LeConte Center at Pigeon Forge - 3 min drive - 2.8 km
Dollywood - 4 min drive - 2.4 km
Island at Pigeon Forge - 5 min drive - 4.4 km
Getting around
Alcoa - Knoxville Airport (TYS) - 57 min drive
Restaurants
Old Mill Restaurant - 15 min walk
Cookout - 8 min walk
McDonald's - 8 min walk
Golden Corral - 7 min walk
Texas Roadhouse - 3 min walk
About this property
Best Western Plaza Inn
At Best Western Plaza Inn, you'll be a short five-minute drive from Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Continental Cafe, which serves breakfast. Other highlights include 2 hot tubs, an indoor pool and a children's pool. Fellow travellers love the pool and helpful staff.
At a glance
DONE
Hotel size
201 rooms
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age – 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Golfing nearby
Skiing nearby
Snowboarding nearby
Working away
24-hour business centre
Services
24-hour front desk
Laundry facilities
Pool loungers
Facilities
Safe-deposit box at front desk
2 outdoor pools
An indoor pool
2 hot tubs
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Assistive listening devices available
Closed-captioned TV
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Continental Cafe – This restaurant only serves breakfast.
Here's the breakdown, no surprises
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge
Frequently asked questions
Is there a pool at Best Western Plaza Inn?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Best Western Plaza Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plaza Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plaza Inn?
You can check in starting at 4:00 PM. Check-out time is 11 AM.
What is there to do at Best Western Plaza Inn and nearby?
During the winter, enjoy fun activities nearby such as snowboarding and skiing, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 outdoor swimming pools. Best Western Plaza Inn also has an indoor pool.
What's the area around Best Western Plaza Inn like?
Best Western Plaza Inn is a short 3-minute walk from Dolly Parton's Stampede Dinner Attraction and 15 minutes' walk from Old Mill. Travellers say that the area is walkable and ideal for skiing.
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Reviews
Best Western Plaza Inn Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
10
Location
9.2
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The property features multiple pools, including indoor and outdoor options, that are clean and open late into the night. (180 reviews)
Breakfast was consistently described as great, good, or very good with a variety of options. (180 reviews)
The hot tubs were described as nice, divine, and wow, providing a great experience for guests. (35 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Location
Bed
Indoor pools
Shower
Children
Hot Tub
Parking
Reviews
10/10 Exceptional
23 Aug 2025
Enjoyed staying again for Jeep Invasion
Melissa
Melissa, 1-night trip
10/10 Exceptional
5 Aug 2025
Great time with family at a great place
Amanda
Amanda, 2-night trip
10/10 Exceptional
23 Aug 2025
we enjoyed our stay as always, for Jeep Invasion
Melissa
Melissa, 1-night trip
10/10 Exceptional
12 July 2025
This hotel was fantastic.
Cynthia
Cynthia, 6-night trip
10/10 Exceptional
20 Aug 2025
Best!!!
It was the best Hotel we have stayed in! The people were so friendly and it had had the best pools inside and out! The housekeeping was wonderful and it was away from all the hustle
angie
angie, 3-night trip
8/10 Very good
8 Aug 2025
kid friendly!
was and enjoyable trip and the kids loved the different pools to choose from.
Christopher
Christopher, 2-night trip
10/10 Exceptional
29 July 2025
3 different pools and an outdoor hot tub normal room friendly staff good breakfast buffet.
Steven
Steven, 2-night trip
8/10 Very good
4 Aug 2025
The room was large and very clean. The grounds and pool area were also in excellent condition.
Keith
Keith, 2-night trip
10/10 Exceptional
2 Aug 2025
Best place ever
I won't stay anywhere else although I've been told to staying cabins but, the staff here are so friendly, helpful and kind I just can't stay anywhere else.
Tammy
Tammy, 10-night trip
10/10 Exceptional
26 Aug 2025
Jeep invasion
We came for jeep invasion. We were right on the strip easy access to everything
Teresita
Teresita, 3-night trip
8/10 Very good
29 July 2025
nice place to stay
good hotel for what you pay for. close to lots of things to do. 3 pools was nice to have so they weren't overcrowded. room was clean and comfortable
sam
sam, 2-night trip
10/10 Exceptional
29 July 2025
The breakfast here is wonderful!! So many good options, hot and constantly resupplying. The hostesses are so friendly. Great atmosphere.
Ruth
Ruth, 2-night trip
10/10 Exceptional
10 July 2025
Excellent would stay again!
Great stay! Room was clean and ready when we checked in early! Got to stay after check out and swim at the three pools!
Nicole
Nicole, 1-night trip
10/10 Exceptional
26 May 2025
Great stay
Kenda
Kenda, 2-night trip
8/10 Very good
26 Aug 2025
2 night stay
We enjoyed the stay in Pigeon Forge. The hotel was great. Maybe started to get a tad dated, but was clean and comfortable. Had a balcony room. There are multiple pools which are all nice. Breakfast was also quite nice. No issues would stay here again. Lots to do in the area. There just before Jeep invasion and this was a perfect spot to stay if you're a jeep owner.
Katrina
Katrina, 2-night trip
10/10 Exceptional
17 July 2025
Wonderful stay!!
We loved the property! 3 pools, 2 hot tubs, the room was spacious and clean, the amenities were great. We loved everything about it.
Catherine
Catherine, 1-night trip
8/10 Very good
4 July 2025
Good stay
Very clean, good stay.
Jamie
Jamie, 2-night trip
10/10 Exceptional
15 June 2025
Perfect for family.
lisa
lisa, 4-night trip
10/10 Exceptional
16 July 2025
Great 2-night stop
Clean, 3 great pools, friendly staff. Stayed here several times. Nothing fancy but does the job
Matt
Matt, 2-night trip
8/10 Very good
23 May 2025
The breakfast was great, convenient to attractions I needed..
Debbie
Debbie, 2-night trip
10/10 Exceptional
29 May 2025
We will definitely stay at this location again
mark
mark, 2-night trip
8/10 Very good
23 June 2025
Perfectly adequate hotel with ok breakfast. Easy to get into the NP with plenty to nearby
G
G, 1-night trip
8/10 Very good
9 June 2025
Great location and great place for the price. Very good breakfast.
Andrew
Andrew, 2-night trip
6/10 Good
19 July 2025
I stayed here with family for a couple of days to visit Dollywood. It was a little tight, but workable.