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All properties in Pigeon Forge, Tennessee, United States of America

Best Western Plaza Inn

Hotel with 2 outdoor pools, near Dolly Parton's Stampede Dinner Attraction

  • Free buffet breakfast, free WiFi, and free parking
From
A$136

Image gallery

  • Guest Room
  • Guest Room
  • Pool
  • Outdoor Pool
  • Guest Room
Guest Room. Image 1 of 35.
1 / 35Guest Room
8.6.Fabulous.
  • The room was large, the parking easy and the location central. The breakfast was…

    Jun. 3, 2018

  • We have used the Best Western Plaza Inn several times when staying in pigeon forge and we…

    May 7, 2021

See all 531 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Easy parking
Dining options
Walkable
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 201 smoke-free guestrooms
  • Daily housekeeping
  • 2 outdoor pools and indoor pool
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning

For families

  • Children's pool
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Island at Pigeon Forge - 43 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min walk
  • LeConte Center At Pigeon Forge - 35 min walk
  • The Comedy Barn Theater - 38 min walk
  • Dollywood's Splash Country - 44 min walk
  • Patriot Park - 16 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View
  • Standard Room, 1 King Bed, Jetted Tub, River View
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
  • Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Bathtub

Location

  • Island at Pigeon Forge - 43 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min walk
  • LeConte Center At Pigeon Forge - 35 min walk

What’s around

Landmarks

  • Island at Pigeon Forge - 43 min walk
  • Dolly Parton's Stampede Dinner Attraction - 2 min walk
  • LeConte Center At Pigeon Forge - 35 min walk
  • The Comedy Barn Theater - 38 min walk
  • Dollywood's Splash Country - 44 min walk
  • Patriot Park - 16 min walk
  • Xtreme Racing Center - 23 min walk
  • Smoky Mountain Car Museum - 27 min walk
  • Pigeon Forge Factory Outlet Mall - 31 min walk
  • Pigeon Forge Gem Mine - 33 min walk
  • Smoky Mountain Ziplines - 2.1 mi / 3.3 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 56 min drive

At a glance

Hotel size

  • This hotel has 201 rooms

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Number of outdoor pools - 2
  • Indoor pool
  • Number of spa tubs - 2
  • Golfing nearby
  • Snowboarding nearby
  • Children's pool
  • Pool sunloungers

Working away

  • 24-hour business centre
  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Continental Cafe - This restaurant serves breakfast only.

Small print

Also known as

  • Best Western Plaza Inn Pigeon Forge
  • Best Western Plaza Inn Pigeon Forge
  • Best Western Plaza Inn Hotel Pigeon Forge
  • Best Western Plaza Inn
  • Best Western Plaza Pigeon Forge
  • Best Western Plaza Hotel Pigeon Forge
  • Best Western Pigeon Forge
  • Pigeon Forge Best Western
  • Best Western Plaza Hotel Pigeon Forge
  • Pigeon Forge Best Western
  • Best Western Plaza Inn Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plaza Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 4:00 PM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Corky's Ribs & BBQ (7-min walk), Golden Corral (7-min walk), and Smokies Cuban Cafe (9-min walk).
  • During the winter, enjoy fun activities nearby like snowboarding and skiing, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. Best Western Plaza Inn also has an indoor pool.
8.6.Fabulous.
  • 10.0.Exceptional

    Satisfied

    Nice,clean and comfortable. Close to all attractions.

    Jack, 3 night trip, May 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good Trip

    Check-in went smoothly, this is a slightly dated hotel, much like most in PF, but well kept. No complaints, did find a cockroach attempting to get into a bag of candy my wife brought back to the room, but this was during check out.

    Garrett, 3 night business trip, Apr. 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Looks can be deceiving

    For the price and the advertising, this was not what I was expecting. Not worth it at all.

    Mark, 1 night family trip, Apr. 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Room was spacious and a good fit for my family. A little musty but not horrible. Parking is horrible, you’re lucky if you get a spot even near your room.

    2 night family trip, Apr. 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best western

    Fantastic

    Michael, 1 night family trip, Apr. 6, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Stay was overall good..Except the guests next to our room were very loud and this went on for 2 hrs 1am to 3am....We called front desk and they took care of it..

    eric, 3 night family trip, Apr. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our room was very quiet beautiful view and an awesome jacuzzi tub. Room was clean and well maintained.

    Shari, 5 night trip, Mar. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Reasonably priced nice accommodations

    Great hotel on the strip for families! The kids loved the indoor pool and the staff were very nice and accommodating. We will definitely stay here again.

    Natalie, 3 night family trip, Feb. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quick trip

    I stsy here both for business and pleasure. Its convenient for where I have to go.

    stephanie, 2 night business trip, Feb. 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Don’t feel like a Valued Customer!

    We had to check out a day early due to in coming winter weather and couldn’t afford to get stuck for a longer stay. I’ve used Best Western for many stays from business, personal, to vacations and I can not believe that I wasn’t offered a refund for the unused night stay or at least a credit of same value to stay again in the future. As many hotels and deals there are out there, I can’t believe Best Western wouldn’t want to retain me as a customer. I’m very disappointed with this service and unless something changes my mind, I’ll not use Best Western again.

    Tim, 2 night trip, Feb. 5, 2021

    Verified Hotels.com guest review

See all 531 reviews