Ruby True Hotel

3.0 star property
Bagan hotel with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby True Hotel

Outdoor pool, pool loungers
Lobby
Free daily buffet breakfast
Front of property
Deluxe Twin Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Non-smoking
  • Free breakfast
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Twin Room

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Twin Room

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Triple Room

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 3 Single Beds

Superior Triple Room

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
Myat Lay Road, Nyaung-U, Mandalay, 11221

What's nearby

  • Thatbyinnyu Temple - 9 min drive
  • Bagan Golden Palace - 9 min drive
  • Dhammayangyi Temple - 9 min drive
  • Htilominlo Temple - 11 min drive
  • Nyaung U Market - 13 min drive

Getting around

  • Nyaung-U (NYU) - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Treasure Restaurant - ‬8 min drive
  • ‪Sarabha II Restaurant - ‬8 min drive
  • ‪Ah Hi Ta restaurant - ‬9 min drive
  • ‪The Beach Bagan Restaurant & Bar - ‬7 min drive
  • ‪The Teak House - ‬3 min drive

About this property

Ruby True Hotel

Ruby True Hotel is a great choice for a stay in Bagan. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ruby True Dining, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

Languages

English

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Scooter/moped hire

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 7 buildings/towers
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • 21-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ruby True Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.00 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Ruby True Hotel Bagan
Ruby True Hotel
Ruby True Bagan
Ruby True Hotel Nyaung-U
Ruby True Nyaung-U
Ruby True Hotel Hotel
Ruby True Hotel Nyaung-U
Ruby True Hotel Hotel Nyaung-U

Frequently asked questions

Does Ruby True Hotel offer free cancellation for a full refund?
Yes, Ruby True Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ruby True Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ruby True Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ruby True Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Ruby True Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ruby True Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Ruby True Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Ruby True Hotel?
Yes, Ruby True Dining offers international cuisine.
Does Ruby True Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Ruby True Hotel have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Ruby True Hotel like?
Ruby True Hotel is located a short 16-minute walk from Nanpaya.

Ruby True Hotel Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Gabriela, 2-night trip
Verified Hotels.com guest review

6/10 Good

The property has potential but is quite outdated and is extremely cold during the night.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gem of a Hotel
Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly. Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good. I would definitely stay at this hotel again if my travels bring me back to Bagan.
John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice pool
We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Anasuya, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Charming and affordable
Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Christel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
KevinTan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Leon, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel to stay.
Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
George, 3-night trip
Verified Expedia guest review

8/10 Very good

Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand. Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property. We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.
B Tuyet, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Fantastic base to explore the delights of Bagan
Ruby True is based within New Bagan and is a little far from some of the main sites in Old Bagan. However, as it is likely that you will be using an eBike or cycle this is not really an issue and the peace and quiet of the area is welcome. The hotel is an excellent spot to explore Bagan. the staff are supper friendly and can arrange bike, eBike, Tuk Tuk and various other services to help you see the pagodas and temples. Facilities are very good with nice clean rooms and good showers. Breakfast is excellent and Ms Wah Wah is probably one of the friendliest people you will meet. The hotel really places a heavy emphasis on customer service and support and I would recommend this as a good base to explore a fascinating area.
Matthew, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

At Ruby True, War War makes everything happen
We had a lovely stay at Ruby True, at a quiet edge of New Bagan, near many monuments. War War, the manager, took us by the arm upon arrival and throughout our stay, at any hour, made every request reality, whether we needed a superb guide, a tuktuk or taxi at any hour, a teapot, or an ebike. She is a fantastic manager. The cottages are old world charming, and everyone on staff is kind and helpful.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Stay
This hotel was more than we expected. The room was clean and spacious. I and my wife really love the hotel manager Wah Wah and the staff. They were extremely helpful. We suggest the cultural show during dinner in Amata (from 7:15 pm to 8:30 pm). Great experience. For the restaurant, try The Moon. Excellent food. e-bikes can be rent and it is very useful to travel around. It could be difficult for some to ride. Hot-air balloon ride is also a great experience. The manager arranged a boat for only two of us to watch the sun set in Irrawaddy river near Bagan. It costs around 12 US$ for the whole trip and we feel very special. Amazing experience. Strongly recommended. We will stay in this hotel again.
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Feeling at home in Bagan,,,,,,,,,,,,,,,
I have not words to express my gratitude to the hotel manager Ms. Wah Wah, I still miss her a lot., What a such nice person very sweet, and friendly. She all members of the hotel staff made me feel atl at home immediately. The hotel is great, the location amazing, if you want to move, you just need to rent a motorbike. The hotel is lovely and quiet a place to relax after visiting all the temples. I will go back with my 2 daughters next summer. One thing I want to mention about Wah Wah, she prepared for me breakfast to go, and she was waiting for me at 4 am at the main lobby when I was waiting for the OK bus on my route to Mandalay. Thanks so much to you and all the staffs people at the hotel. AMAZING STAY
David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

AVOID
Our room did not resemble the photos on line and the bathroom looked like an old totally unmaintained 1959’s motel. We are not fussy and not snobs but that place was rough. We left after 15 minutes and let them keep our 3 days payment.
paul b., 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely cottages, amazing service, great food!
My wife and I stayed at Ruby True hotel for 3 nights during our trip to Bagan. We arrived a little before lunch after taking the train from Yangon and they allowed us an early check-in, which was nice and convenient for us. The hotel rooms are quaint cottage-style rooms with thatched wooden walls. The grounds of the hotel are really beautiful and tranquil. Service at the hotel is amazing, we were immediately welcomed by the hotel manager/owner Wawa, who is so friendly and helpful about everything. We actually ate all of our meals in Bagan at the Ruby True restaurant because we were tired after visiting so many temples in the sun, and because the food is really excellent! Highlights were the various curries and tom yum gom soup. Prices at the hotel restaurant are also really good. The location is in New Bagan, as with most hotels in the area, so transportation by driver or ebike is recommended to visit the temples. One recommendation to travelers to Myanmar and SE Asia generally - bring a mosquito net for your bed! There were a bunch of mosquitos around that got into the room at times but we had no problem with it and got no bites because we hung a mosquito net. As mosquitos in Myanmar can sometimes carry diseases like Zika or even malaria, take care to protect yourself and don't expect hotels to provide nets, they generally do not! Overall we had a great stay and would highly recommend Ruby True but again reminding visitors - Bring your own mosquito net!
Alexander, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff and service level. Great breakfasts quiet location beautiful grounds. Facility is older but well maintained
Brian, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

comfortable and friendly
I found the staff helpful and the room comfortable. There is a little veranda outside each room and meals are served in a pleasant garden. All services are available.
Barbara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was great. The staff is very friendly. The breakfast is nice. The bedroom and shower is OK. It is what it is. It is what you pay for.
Daniel, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ruby True is part of the great experience!!
Ruby True was a fantastic place to stay. Very clean rooms, quiet and it was great to sit on the balcony in the evenings and just enjoy a bit of peace. If you are going there thinking you will get 5 star luxury then this is not the place for you. Rooms are basic and dated (which add to the charm) and water pressure is not great, but you have a peaceful location that is clean. I would recommend they update the bathrooms though. Staff are fantastic, breakfast was a set meal and very tasty, wah wah and her staff were extremely helpful and nothing was ever too much. They will help you with anything that you need. I liked the fact we were away from the shops and restaurants especially after a busy day sight seeing. However, there are great restaurants only 10-15 mins walk away. I got an e-bike that wah wah sorted out for me. I recommend getting the newer ones that they can get you from across the road as the wheels have a lot more grip. The road coming into the property is very dusty and I really struggled on the old e-bikes. They also organised a taxi for me and this was absolutely brilliant as I did not have to worry about not falling off the e-bike. The drivers name was 'ozil' (this is how he pronounced it). He took me all over and showed me some great places and explained some of the history. All in all a magical trip and Ruby True Hotel added to the experience!
Verified Hotels.com guest review

8/10 Very good

Lovely garden setting, nice people and very clean and comfortable bed
Verified Hotels.com guest review

8/10 Very good

Great staff
The good staff is fantastic and will do whatever it takes to make you happy. Rooms are large with eccentric ac and amenities. Restaurant was great with low prices and good food. Not so good. Beds in this part of world are hard. Like sleeping on floor. Shower can use update. No spa or pool. Overall staff is so friendly I would recommend but bring something to sleep on.
Verified Expedia guest review

10/10 Exceptional

The owner/manager of this hotel is very attentive and bent over backwards to ensure that we had a fantastic stay. She even awoke at 4:45AM to give us breakfast to go because we were leaving at 5AM. She is very kind and truly understands customer service. The hotel is clean and quiet.
Verified Hotels.com guest review

10/10 Exceptional

Bagan experience
The manager of this howl WahWah made our stay at this hotel memorable as did all of the other staff employed. The level of service she provided was above and beyond expectations. WahWah managed to assist us with return travel to Kampalte as well as obtains the names of places we could stay. In addition to this she communicated with the hotel we were heading for to advise them of what we were liking to do whilst there. You could not have asked for more! The hotel is a short easy walk away from central New Bagan with lots of small village roads to choose from to walk along, we loved our stay at this hotel
Verified Expedia guest review