What could have been an excellent place, was run down and uncared for. The bar was empty - not even a glass in site! the people working there were totally unattentive. We have to ask for toilet roll, ask for breakfast food to be replenished. There was not a bin in the room. Our friends room had glamorous furniture but the toilet did not flush and the bucket they used to put water in it, also had a leak! Their shower did not work as well as ours did either. We had a good shower with plenty of hot water thankfully.
Harry a young lad working there was our saving grace at breakfast times and he help to organise trips for us at good prices from the Riad. He was very friendly and spoke good English. However, after he left to see his family, the other people working there couldn't be bothered to get there in time for us to have breakfast at 8am on the day we left. The excuse was that they were all taking children to school. I don't think 8am is too much to ask, especially as we had paid for b & b!
Location was great if you want to be in the heart and depths of the souks.