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Renaissance by Crystall

4.5 star property
Luxury hotel with spa, near Manjali Mosque
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance by Crystall

Terrace/patio
2 bars/lounges, sports bar
Lobby
Executive Suite, 1 King Bed | Living room
Executive lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Pool
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Similar properties

Front of property

River Palace Hotel

Pool
Free breakfast
Spa
Airport transfer
8.4 out of 10, Very good, (6)
The price is AU$162
includes taxes & fees
21 Dec - 22 Dec
River Palace Hotel
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About the area

Map
15 B, Satpaeva Street, Mosque District, Atyrau, 60011

Getting around

  • Atyrau (GUW) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Beer House Bavarius - ‬2 min drive
  • ‪Sarqyt - ‬5 min walk
  • ‪Башня - ‬3 min drive
  • ‪Pizzeria "Bella Napoli - ‬20 min walk
  • ‪Sulo Cafe & Bakery - ‬8 min walk

About this property

Renaissance by Crystall

Renaissance Atyrau Hotel is just 3.9 mi (6.3 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and international cuisine is served at Silke, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club.

Languages

English, Russian

At a glance

Hotel size

  • 202 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Horse riding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (11539 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Valeo has 4 treatment rooms. Services include body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Silke – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This sports bar specialises in international cuisine and serves dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 8400 for adults and KZT 4200 for children
  • Airport shuttle service is offered for an extra charge of KZT 4000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 7840 per night
  • Airport shuttle service for children up to age 18 costs KZT 4000 (one-way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does Renaissance Atyrau Hotel offer free cancellation for a full refund?
Yes, Renaissance Atyrau Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Atyrau Hotel?
Yes, there's an indoor pool.
Are pets allowed at Renaissance Atyrau Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Renaissance Atyrau Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Renaissance Atyrau Hotel?
Yes, an airport shuttle is available. The charge is KZT 4000 per person one-way.
What are the check-in and check-out times at Renaissance Atyrau Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Renaissance Atyrau Hotel and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Renaissance Atyrau Hotel also has 2 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Renaissance Atyrau Hotel?
Yes, Silke offers international cuisine.
What's the area around Renaissance Atyrau Hotel like?
Renaissance Atyrau Hotel is in the heart of Atyrau, a short 2-minute walk from Manjali Mosque and 3 minutes' walk from Isatay and Makhambet Square.

Renaissance by Crystall Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Quite nice...
Sergiy, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Quite nice
Sergiy, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nichola, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Luxury class at hotel at budget hotel prices.
Bridget, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice comfortable hotel
Nice hotel with friendly staff
James, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

We liked the location of this hotel and it’s facilities. We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
SusanDavies, 5-night family trip
Verified Ebookers guest review

8/10 Very good

Lovely place to stay
Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
James, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
2-night trip
Verified Ebookers guest review

8/10 Very good

Great business hotel in centre of town. Very helpful staff.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Very accommodating
Very accommodating place. Ill be back and will recommend this hotel.
Herbert, 3-night trip
Verified Hotels.com guest review

6/10 Good

The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
4-night trip
Verified Expedia guest review

10/10 Exceptional

buono, pulito, comodo...ma un po troppo caro
sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....
Verified Expedia guest review