Blue Bay Platinum is a very clean hotel, staff are friendly and food excellent. Drink is terrible though, we ended up at the supermarket buying wine and beer. All drinks in the a la carte are great but you have to pay for them, all inclusive drinks just really bad. Lack of information from reception on what time meals are, what areas are available to guests, no info whatsoever on any entertainment or anthing really about the hotel. We found the patisserie after two days, couple of days later found out that the beach have loungers that are free to use for Blue Bay guests. Top swimming pool best for the sun all day, bottom pool warmer but more noisy due to it being next to the speaker. There is a more adult friendly area with small swimming pool out the back, not sure on the sun hitting it though. Cleaners are great, anything you need just ask, free water each day for your room, fridge actually worked and air con good.