2/10 Poor
Terrible, dirty and almost no service ..
Kaushiq
Kaushiq, 6-night trip
Aparthotel
Emirates Grand Hotel
Luxury aparthotel with full-service spa, connected to a rail/subway station, near Dubai Mall
In the heart of Dubai, Emirates Grand Hotel offers a luxurious retreat with an indoor pool and free self parking. Unwind in your room with WiFi or take care of business at the business center; previous guests have appreciated the helpful concierge services.
Popular amenities
- Pool
- Laundry facilities
- Pet friendly
- Free parking
- Free WiFi
- Air conditioning
Main amenities (12)
- 450 apartments
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- WiFi in the lobby
- 24-hour health club
- 24-hour room service
- Coffee shop/cafe
- 24-hour business center
- Conference center
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
$60 nightly
$71 total
Feb 19 - Feb 20
Total with taxes and fees
Room options
Showing 12 of 12 rooms
Club Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
- City view
- 291 sq ft
- Sleeps 3
- 1 King Bed
Deluxe King Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
- City view
- 291 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe King Room with Burj Khalifa View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
- City view
- 291 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Club Room with Burj Khalifa View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
- City view
- 291 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Club Suite with Burj Khalifa View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Executive Twin Room
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
- City view
- 538 sq ft
- 1 bedroom
- Sleeps 3
- 3 Twin Beds
Executive Twin Room with Burj Khalifa View
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
- City view
- 538 sq ft
- Sleeps 3
- 3 Twin Beds
One Bedroom Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- City view
- 603 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
One Bedroom Suite with Burj Khalifa View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- City view
- 603 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Two Bedroom Suite
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- City view
- 807 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
3 Bedroom Suite with Burj Khalifa View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- City view
- 1076 sq ft
- 3 bedrooms
- Sleeps 6
- 3 King Beds
Grand Suite with Burj Khalifa View
Highlights
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
- City view
- 807 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Twin Bed
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About the neighborhood
Sheikh Zayed Road, Trade Centr, Dubai, 116957
About this property
Emirates Grand Hotel
When you stay at Emirates Grand Hotel, you'll be just a 5-minute drive from Dubai Mall and City Walk. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool and a bar/lounge are other highlights, and apartments offer up nice touches like slippers and Select Comfort beds with Egyptian cotton sheets. Public transportation is close by: Financial Centre Station is just 7 minutes by foot.
At a glance
Property amenities
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NA. The spa is open daily.
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
Emirates Grand Hotel Reviews
5.8
Cleanliness
8.0
Location
6.2
Staff & service
5.8
Property conditions & facilities
Popular mentions
RoomLocationBathroomFurnitureService staffShowerLobbyWeatherWaterValue6/10 Good
Bathroom tub was damaged and water leakage from shower pipe.
Ananth
Ananth, 2-night trip
2/10 Poor
1 BR Suite didn’t really live up to the quality of the photos. This place needs work. Food was good though.
Marcellus
Marcellus, 1-night trip
2/10 Poor
The room was horribly dirty and the bed sheets were stained. No daily cleaning services and I had to ask many times to clean things a bit!
Wissam
Wissam, 3-night trip
4/10 Fair
Poor check in staff inattentive quality of hotel and rooms not good
Akhil Chandra
Akhil Chandra, 3-night trip
2/10 Poor
A dirty room, the lock not working, hair on the (supposedly) fresh bed, ridiculousöy bad furniture, and a water heater that doesnt even switch off automatically, whichbis a real risk for fore to break out. Doesnt deserve "Grand" in its name, not the 4 Stars.
Marc-Michael
Marc-Michael, 1-night trip
2/10 Poor
reception crowdedand very slow, because of limited staff.
calvin
calvin, 1-night trip
2/10 Poor
Never Here!
Prime location.... Unsanitary rooms and bathroom...
Elsa
Elsa, 2-night trip
2/10 Poor
Worst hotel I've ever been. Dirty, bad maintained and they don't care. Low low level people from Pakistán o elwherelses running this hotel. Their public is same low level. Very noise and dirty
Angel
Angel, 4-night trip
2/10 Poor
Check-in was completely chaotic. Many people checking in at the same time. No organized line with people pushing and cutting in front of others. I was provided a disgusting, filthy, broken down, noisy room with no working air conditioner.
Stephen
Stephen, 1-night trip
2/10 Poor
The room was full of cockroaches, lack of cleaning and staff was rude and did not spray despite several requests
Not a hotel i would recommend to anyone
Jesper
Jesper, 4-night trip
2/10 Poor
Horrible could not stay I left and booked a new hotel
Abdishakur
Abdishakur, 1-night trip
2/10 Poor
The worst hotel I've ever been. Everything was awful, staff, amenities, room. The bathroom was a disaster. I couldn't shower in my entire stay. There wasn't any towel, iron, or other necessary equipments. Would never recommend to anyone else.
babak
babak, 4-night trip
4/10 Fair
No towels or coffee cups.
Safe battery was dead and couldn’t use.
Extremely long waits.
bradlee
bradlee, 1-night trip
6/10 Good
Amazing view of the Burj Khalifa
Brianna
Brianna, 2-night trip
2/10 Poor
The only positive thing about this hotel is the view! Staff are mean hotel is not clean no lotion no toilet paper no bath tub .... All in all bad experience
hamed
hamed, 1-night trip
6/10 Good
pretty good location and decent price
Hit or miss ... some rooms feel old some feel new ...its random luck which one u get
Himanshu jagdish
Himanshu jagdish, 5-night trip
2/10 Poor
no towels were supplied.
Shinsuke
Shinsuke, 2-night trip
2/10 Poor
Unsafe
Akiya
Akiya, 4-night trip
4/10 Fair
The air conditioning made the room so cold that it was unpleasant and uncomfortable even after it was turned off unable to open a window to let warm air in checked out first thing. The staff seemed not to care it’s crazy to set aircon on full so that rooms freeze especially in winter in dubai when if anything you need to heat the room when it’s cool outside
Oxley
Oxley, 1-night trip
4/10 Fair
Old property. Rooms are fealty smells.
Tarek Al
Tarek Al, 4-night trip
10/10 Exceptional
The food, the customer service! Great place
Yelitze
Yelitze, 4-night trip
2/10 Poor
Never to visit again
This should not even be a hotel. Rude and unprofessional staff, run down property.
showkat
showkat, 2-night trip
2/10 Poor
Worst Hotel
This is by far the worst hotel. You make a booking 2wks in advance and upon arriving at the hotel the staff say they are fully booked. Why do you accept bookings if you can't hold much of a capacity? Anyone wants to book this hotel be prepared for a rude shock.
Peter
Peter, 7-night trip
2/10 Poor
There were no towels. I called reception but no answer. So I went down to ask for some there were 6 people complaining about the horrendous service.
I left the hotel as soon as it was daylight.
it was filthy.
Dennis
Dennis, 1-night trip
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