We were here a couple of years ago and were so impressed that wanted to return in June 2017. And it was a mistake:(. The staff - young totally unprofessional girls, lying or not responding, not knowing anything neither about the local infrastructure nor how the hotel is operating...the favorite answer is 'I don't know...' - is it possible to get the second room key? - I will call but I don't know...and we never got it in two weeks. - why the room cleaning didn't happen? I don't know... Is the grass cut every week so that we can plan to get away from the terrible noise - I don't know at all... Is there a local bus ... Simple questions, the same answers, no help...the place is run down, old stuffy smelling very small rooms, the parking is over charged 10EUR a day. The room cleaning is once a week but Did not happen, No toilet paper, no hair dryer, no kettle, no toaster, the water cooler is not working, the guard peeping into the windows. Guests are washing feet in the kids swimming pool, no pool hours established, there can be lots of pool noise and splashing during midnight. The staff are talking loudly in the inner yard in the morning and during siesta time waking up all guests. Very disappointing:(