19 Mpaka Rd., Westlands, Nairobi, Nairobi County, 00200
What's nearby
Sarit Centre - 10 min walk - 0.9 km
Westgate Shopping Mall - 11 min walk - 0.9 km
Nairobi National Museum - 3 min drive - 2.9 km
The Aga Khan University Hospital - 3 min drive - 3.0 km
United Nations Office at Nairobi - 9 min drive - 7.9 km
Getting around
Nairobi (WIL-Wilson) - 20 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 32 min drive
Syokimau Station - 30 min drive
Nairobi Station - 32 min drive
Syokimau SGR Railway Station - 37 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
The Alchemist Bar (The Bus) - 7 min walk
Havana Bar & Restaurant - 6 min walk
Brioche Café Bistro - 7 min walk
Open House Restaurant - 7 min walk
Beit É Selam - 5 min walk
About this property
Lotos Inn & Suites, Nairobi
Lotos Inn & Suites, Nairobi features a rooftop terrace and puts you within a 15-minute drive of Thika Road Mall and Nairobi National Park. For a bite to eat, guests can visit Garden Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.
Languages
Chinese (Mandarin), English, French, German, Hindi, Italian, Swahili
At a glance
Hotel size
66 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 10:00 AM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Adjacent to a golf course
Banquet hall
Accessibility
Lift
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
30-inch LCD TV
Premium cable channels
Home comfort
Fan
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Microwave
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Garden Restaurant – Overlooking the garden, this theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Lotos INN NAIROBI
Lotos INN
Lotos NAIROBI
Lotos Inn & Suites, Nairobi Hotel
Lotos Inn & Suites, Nairobi Nairobi
Lotos Inn & Suites, Nairobi Hotel Nairobi
Frequently asked questions
Does Lotos Inn & Suites, Nairobi offer free cancellation for a full refund?
Yes, Lotos Inn & Suites, Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lotos Inn & Suites, Nairobi?
Sorry, pets aren't allowed.
Is parking offered on site at Lotos Inn & Suites, Nairobi?
Yes, there's free self parking.
Is an airport shuttle service offered by Lotos Inn & Suites, Nairobi?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Lotos Inn & Suites, Nairobi?
Check-in start time: 10:00 AM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Lotos Inn & Suites, Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at Lotos Inn & Suites, Nairobi and nearby?
Lotos Inn & Suites, Nairobi has a garden.
Are there restaurants at or near Lotos Inn & Suites, Nairobi?
Yes, Garden Restaurant offers al fresco dining, international cuisine and garden views.
Does Lotos Inn & Suites, Nairobi have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Lotos Inn & Suites, Nairobi like?
Lotos Inn & Suites, Nairobi is a short 10-minute walk from Sarit Centre and 11 minutes' walk from Westgate Shopping Mall.
Lotos Inn & Suites, Nairobi Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
14 Sept 2024
Book for king size. Paid on booking. However the room was not reserved. Instead gave two twin size bed room.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sept 2024
Excellent place only restaurant closes by 10 pm.
UDAY
UDAY, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Excellent hotel with clean facilities and rooftop restaurant with great breakfast selection and made to order eggs.
Adithya
Adithya, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Apr 2024
Always is my favorite
Aden
Aden, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2024
Mm
Mm, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
ABDIFATAH
ABDIFATAH, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Apr 2024
I didn't enjoy the food
Modi
Modi, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Dec 2023
Very clean hotel. Our room had great space with kitchen included. Room was always cleaned whenever requested. Everything has been great but can get a bit loud upstairs since there’s restaurant above.
Mohamed
Mohamed, 12-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2023
Gloria
Gloria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Nov 2023
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Oct 2023
The only complaints I really have is that the water is inconsistently warm to cold to hot all the time and no air conditioning. For the money was good. . Thanks.
tery
tery, 4-night romance trip
Verified Orbitz guest review
10/10 Exceptional
15 Oct 2023
Really close to Sarit Mall, a Subway just opposite the road, quiet place and very valuable for money against some others in Nairobi city
Krisztián
Krisztián, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2023
Nice hotel near a main crossroad where is a mall too
Krisztián
Krisztián, 2-night trip
Verified Expedia guest review
8/10 Very good
30 Sept 2023
Great location. Property was clean and staff is very friendly.
Soyini
Soyini, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2023
Good location, clean and spacious room
Stayed two nights in a room that was large, clean and comfortable. The location was great as it was within walking distance of several grocery stores, malls and restaurants. Given the proximity to the main road it was a little noisy, but manageable. The staff and security were friendly and welcoming. The staff was able to accommodate an early check in due to an early morning flight arrival which was much appreciated.
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2023
This is a great place for peace and fun. Everyone at the front desk is extremely helpful and professional. The breakfast is good. Add that you your reservation. I am well pleased with this place.
Alfred
Alfred, 2-night trip
Verified Expedia guest review
8/10 Very good
15 June 2023
Valery
Valery, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 June 2023
Nice place, worth the money :-))
I was supposed to get a welcome gift or drink being a gold member, but did not.
Other than that everything was good, but while the room was spacious, I measured it to be about 440 square feet, it is not the 1200+ square feet as shown on the Hotels.com listing.
This should be corrected.
MATHEW
MATHEW, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2023
Tejaswi
Tejaswi, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2023
Great neat well kept hotel centrally located in Westlands area, you could literally walk to three Malls without using an Uber. They have 24/7 hotel staff that are there to always take care of your needs. A great place to stay.
David
David, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2023
David
David, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Apr 2023
A very clean well kept hotel, very friendly staff. I highly recommend.