JEN Singapore Orchardgateway by Shangri-La

Property class: 4
Central hotel with outdoor pool, connected to a shopping centre, near Orchard Central

Choose dates to view prices

JEN Singapore Orchardgateway by Shangri-La features a rooftop terrace and puts you only steps from Orchard Central. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan at Jen, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a 24-hour health club and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Somerset Station is steps away and Dhoby Ghaut Station is 10 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Hot tub
  • Pool bar
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is AU$356
includes taxes & fees
18 Sept - 19 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Panorama twin Room

A hotel room with a large bed, a seating area with a chair and a table, and a view of the city through large windows.

Club Panorama twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe twin Room

A hotel room with a large window, a bed, a desk with a laptop, a chair, and a small table with a wine glass.

Deluxe twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board (on request)

Club Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A rooftop infinity pool with a city skyline view, outdoor seating, and umbrellas.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Family)

A hotel room with two beds, a large window with a city view, a flat-screen TV, and a luggage rack.

Deluxe Room (Family)

9.6 out of 10
Exceptional
(4 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large window offering a city view, a bed with white linens, a desk with a lamp, and a chair.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(73 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a bathroom with a sink, mirror, and towels.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(79 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Club Room, 1 King Bed

A hotel room with a large bed, a sitting area, and a view of the city.

Panorama Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a laptop, a chair, a small table, and a window with curtains.

Club Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a bathroom with a sink, mirror, and towels.

Club Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Twin Room, City View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a chair.

Superior Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Twin Room

A hotel room with two beds, a desk, and a chair.

Club Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

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  • Free parking
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9.0 out of 10, 1008, 1,008 reviews
The price is AU$264
includes taxes & fees
19 Sept - 20 Sept
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About the area

Map
277 Orchard Road, Singapore, 238858

What's nearby

  • Orchard Road - 1 min walk - 0.1 km
  • Orchard Central - 1 min walk - 0.1 km
  • The Paragon - 7 min walk - 0.6 km
  • ION Orchard - 10 min walk - 0.9 km
  • Robertson Quay - 12 min walk - 1.0 km

Getting around

  • Singapore (XSP-Seletar) - 23 min drive
  • Changi Airport (SIN) - 29 min drive
  • Senai International Airport (JHB) - 66 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.6 miles/36.4 km
  • Kempas Baru Station - 33 min drive
  • JB Sentral - 40 min drive
  • Somerset Station - 1 min walk
  • Dhoby Ghaut Station - 10 min walk
  • Orchard Station - 12 min walk

Restaurants

  • ‪Guzman y Gomez - ‬2 min walk
  • ‪Heytea - ‬3 min walk
  • ‪Hai Di Lao 海底捞火锅 - ‬1 min walk
  • ‪EatAlley - ‬1 min walk
  • ‪Tanuki Raw - ‬2 min walk

About this property

JEN Singapore Orchardgateway by Shangri-La

  • JEN Singapore Orchardgateway by Shangri-La features a rooftop terrace and puts you only steps from Orchard Central. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan at Jen, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a 24-hour health club and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Somerset Station is steps away and Dhoby Ghaut Station is 10 minutes.

At a glance

Hotel size

    • 499 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Meeting rooms
  • Computer station
  • Conference space (452 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour health club
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Lift
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Makan at Jen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Trippi – This poolside rooftop bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SGD 45.14 for adults and SGD 22.57 for children

Children & extra beds

  • Rollaway beds are available for SGD 107.91 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Traders Hotel
Traders Orchardgateway Hotel Singapore
Traders Orchardgateway Singapore
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway
Jen Orchardgateway Singapore
Jen Orchardgateway
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Shangri-La
Hotel Jen Orchardgateway Singapore by Shangri La
Hotel Jen Orchardgateway Singapore Shangri-La
Hotel Jen Orchardgateway Shangri-La
Jen Orchardgateway Singapore Shangri-La
Jen Orchardgateway Shangri-La
Hotel Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
Singapore Hotel Jen Orchardgateway Singapore by Shangri-La Hotel
Hotel Hotel Jen Orchardgateway Singapore by Shangri-La
Traders Orchardgateway Hotel Singapore
Hotel Jen Orchardgateway Singapore by Shangri La
Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
Hotel Jen Orchardgateway Singapore
Jen Orchardgateway Shangri La

Frequently asked questions

Does JEN Singapore Orchardgateway by Shangri-La offer free cancellation for a full refund?

Yes, JEN Singapore Orchardgateway by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Singapore Orchardgateway by Shangri-La?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:30 PM.

Are pets allowed at JEN Singapore Orchardgateway by Shangri-La?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at JEN Singapore Orchardgateway by Shangri-La?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at JEN Singapore Orchardgateway by Shangri-La?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at JEN Singapore Orchardgateway by Shangri-La?

No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (11-min drive) are both nearby.

What is there to do at JEN Singapore Orchardgateway by Shangri-La and nearby?

JEN Singapore Orchardgateway by Shangri-La has an outdoor pool and a 24-hour health club, as well as a hot tub.

Are there restaurants at or near JEN Singapore Orchardgateway by Shangri-La?

Yes, Makan at Jen offers international cuisine, pool views and poolside dining.

What's the area around JEN Singapore Orchardgateway by Shangri-La like?

JEN Singapore Orchardgateway by Shangri-La is in Orchard, a short 1-minute walk from Somerset Station and 3 minutes' walk from Orchard Road. Travellers give top marks for the hotel's prime location.

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