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Balajú Hotel & Suites

3.0 star property
Hotel with outdoor pool, near Veracruz Aquarium

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, pool loungers
Restaurant
Front of property
Reception
In-room safe, iron/ironing board, free WiFi, wheelchair access
In the heart of Veracruz, Balajú Hotel & Suites offers a warm welcome with a terrace and outdoor pool. Enjoy convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Helpful staff have left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$116
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
Wardrobe
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
Wardrobe
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

  • Pool
  • Spa
  • Parking available
  • Internet access
8.8 out of 10, Excellent, (1193)
Emporio Veracruz Hotel
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About the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900

What's nearby

  • Veracruz Aquarium - 4 min walk - 0.4 km
  • Carranza Lighthouse - 20 min walk - 1.7 km
  • Veracruz Harbour - 3 min drive - 2.5 km
  • Zócalo - 3 min drive - 2.8 km
  • Veracruz Cathedral - 4 min drive - 2.8 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive
  • Veracruz Central Station - 9 min drive

Restaurants

  • ‪Gran Cafe del Portal Boulevard - ‬5 min walk
  • ‪Che Tango - ‬5 min walk
  • ‪Vip's - ‬5 min walk
  • ‪El Rey del Ceviche - ‬1 min walk
  • ‪Sirloin Villarrica Acuario - ‬4 min walk

About this property

Balajú Hotel & Suites

When you stay at Balajú Hotel & Suites, you'll be a short five-minute drive from Veracruz Harbour and Veracruz Aquarium. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Zócalo and Plaza Las Americas Shopping Mall are within a short drive. Fellow travellers like the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 68 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10:30 PM

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Frequently asked questions

Does Balajú Hotel & Suites offer free cancellation for a full refund?

Yes, Balajú Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Balajú Hotel & Suites?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.

Are pets allowed at Balajú Hotel & Suites?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Balajú Hotel & Suites?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Balajú Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Check-out time is noon.

Is there an on-site casino at Balajú Hotel & Suites?

No, this hotel doesn't have a casino, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are both nearby.

What is there to do at Balajú Hotel & Suites and nearby?

Balajú Hotel & Suites has an outdoor pool.

Are there restaurants at or near Balajú Hotel & Suites?

Yes, there's an on-site restaurant.

What's the area around Balajú Hotel & Suites like?

Balajú Hotel & Suites is a short 4-minute walk from Veracruz Aquarium and 15 minutes' walk from Malecón de Veracruz.

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Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Very nic place to stay great staff
Charles, 4-night trip

10/10 Exceptional

Excelente trato
CHAINA, 2-night trip

10/10 Exceptional

Excellent rooms! Short walk to the aquarium.
Josephine, 2-night trip

10/10 Exceptional

Everything was great... exellent location...staff was great too
Tania, 3-night trip

10/10 Exceptional

Excellent hotel very clean 100% recommend
Miguel, 8-night trip

10/10 Exceptional

Good customer service , convenience location , friendly people
Omar, 1-night trip

6/10 Good

I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
norma borjas, 3-night trip

10/10 Exceptional

Fine good hotel
manuel, 1-night trip

6/10 Good

Very nice
Tania, 2-night trip

6/10 Good

Disappointing
The best thing about this hotel was the staff. They were always very helpful and polite However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Rhona, 3-night trip

8/10 Very good

Ok
Jose Luis, 1-night trip

2/10 Poor

Mal personal
Yolanda, 1-night trip

10/10 Exceptional

Paola, 1-night trip

8/10 Very good

Jorge Isaac, 2-night trip

10/10 Exceptional

Abelardo, 1-night trip

6/10 Good

LUIS, 2-night trip

10/10 Exceptional

Rafael, 2-night trip

10/10 Exceptional

Juan, 1-night trip

10/10 Exceptional

Bien
María José, 1-night trip

6/10 Good

Rubén, 1-night trip

10/10 Exceptional

Jose Juan, 2-night trip

8/10 Very good

Es un hotel sencillo, pero agradable. La puerta de la habitación no cerraba muy bien, tenías que “azotarla” y asegurarte que había cerrado. Un día se le colocó el letrero de “no molestar” para que no realizaran el aseo en ese momento y regresamos de desayunar y estaban limpiándolo. Tienen poco personal para ir por los vehículos y es el mismo que sube a ayudar con las maletas. El desayuno de cortesía es diminuto (café o té, fruta o jugo y una pieza de pan dulce), mejor deberían otorgar un pequeño descuento a los huéspedes sobre los paquetes de desayuno.
Fabiola, 3-night trip

8/10 Very good

Es un buen hotel con las características que acabo de mencionar. Yo lo recomendaría, lo único malo es que el desayuno incluido, considte en un pan, una taza de café o té y unas 8 rebanadas de fruta, ese es el desayuno incluido.
David, 2-night trip

10/10 Exceptional

Eliseo Ricardo, 4-night trip

10/10 Exceptional

Hotel en ubicacion privilegiada. Habitacion espaciosa y limpia, Desayuno buffet Muy bueno y a precio accesible. Lo no tan positivo, Actitud del valet parking del turno de dia.
Miguel Pulgaron, 2-night trip