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Princesa Garden Island Resort and Spa

3.5 star property
Family-friendly resort in Puerto Princesa City Centre with 3 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Princesa Garden Island Resort and Spa

Pool Access
Water Villa
Billiards
Arcade
Water Villa

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Children's pool
  • Waterslide
  • Room service
  • Conference centre
  • Business centre
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
The price is AU$216
includes taxes & fees
14 Jan - 15 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Pool

Double Pool

Double Pool

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access

Ocean Wing Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Pool

Premier Pool

Premier Pool

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Water Villa

Water Villa

Water Villa

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 90 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Access

Pool Access

Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Princesa Classic

Princesa Classic

Princesa Classic

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 45 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300

What's nearby

  • Palawan Special Battalion WW2 Memorial Museum - 17 min walk
  • NCCC Mall Palawan - 4 min drive
  • SM City Puerto Princesa - 5 min drive
  • Puerto Princesa City Baywalk - 6 min drive
  • Robinsons Place Palawan - 8 min drive

Getting around

  • Puerto Princesa (PPS) - 11 min drive
  • Free airport shuttle

Restaurants

  • ‪Shakey’s - ‬3 min drive
  • ‪Haim Chicken Inato - ‬2 min drive
  • ‪Rice resto. Princesa Garden - ‬10 min walk
  • ‪Ka Inato - ‬3 min drive
  • ‪Guni Guni - ‬3 min drive

About this property

Princesa Garden Island Resort and Spa

Princesa Garden Island Resort and Spa is only 3 mi (4.8 km) from the airport and offers a free shuttle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rice, one of 3 restaurants, which serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights include a children's pool and a garden. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 78 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • 3 restaurants
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Children's menu

What to do

  • Pool table
  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa.

Dining

Rice – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tomato and Basil – This restaurant specialises in Italian cuisine. Open daily.
Sala Lounge – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 2000.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: PHP 2560
  • New Year's Eve (31 December) gala dinner per child: PHP 2199.00 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 900 for adults and PHP 450 for children

Children & extra beds

  • Rollaway beds are available for PHP 3000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Frequently asked questions

Does Princesa Garden Island Resort and Spa offer free cancellation for a full refund?
Yes, Princesa Garden Island Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Princesa Garden Island Resort and Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Princesa Garden Island Resort and Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Princesa Garden Island Resort and Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Princesa Garden Island Resort and Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Princesa Garden Island Resort and Spa?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Princesa Garden Island Resort and Spa and nearby?
Princesa Garden Island Resort and Spa has a spa and a water slide, as well as a garden.
Are there restaurants at or near Princesa Garden Island Resort and Spa?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
Does Princesa Garden Island Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Princesa Garden Island Resort and Spa like?
Princesa Garden Island Resort and Spa is in Puerto Princesa City Centre, a short 17-minute walk from Palawan Special Battalion WW2 Memorial Museum and 17 minutes' walk from Daylight Hole Cave.

Princesa Garden Island Resort and Spa Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Spa resort but no spa open and no sandbar acccess
No spa open, no bikes for use and only one restaurant open Rooms were all messed up. Asked for 2 beds and got 2 rooms on different buildings and with only 1 bed for 3 guests and staff no help!
Arif, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Most things not available for guests
Half the things were out of service or not available like elevators and bikes and more.check in was slow.
Arif, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Younga, 1-night trip
Verified Expedia guest review

8/10 Very good

We loved the pools very much! The property is beautiful, the landscaping is gorgeous. The staff excellent helpful service. The resort is excellent. Overall, only comment is children. Children or sometimes very loud and we were hoping this was more of a quiet garden and spa atmosphere. Sometimes children were bike riding, allowed to bike ride all over the lobby, shouting and screaming. Families ok, but it would have been nice if the children were not so loud and allowed to bike ride outside the lobby and not shout and make so much noise.
Blanca, 2-night romance trip
Verified Expedia guest review

2/10 Poor

We left early.. NEVER AGAIN.
Worst hotel we have stayed in on our 3 week trip. Had big construction and made lots of noise during our two day stay. Not too mention a 45 min check in. I would not eat the breakfast buffet. It was not very good and I was it taking any chances. We ended up leaving after one nights stay bc of all the problems with the hotel and the front desk staff. Never again.
jeffrey, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The staff are very polite, breakfast buffet not as good compare to other hotel buffet I been to . Overall we have a pleasant stay.
Daisy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sheerie Joy, 2-night trip
Verified Expedia guest review

8/10 Very good

Greg, 1-night trip
Verified Expedia guest review

8/10 Very good

The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...
Carolyne Grace, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our first time at Princessa Garden. This was a family vacation pool access for 5 days. The resort made it very easy to book tours on site. They also booked off site dinner with transportation. Some wonderful amenities included room water, large pool, kids pool with water play area, game room, darts, karaoke room, miniature golf and kids play area in doors. The staff was extremely helpful, in my opinion the best in all my travels. The resort offered happy hour from 12 to 6 pm. Only negatives: our room was good for 4, with only 2 adult and a 8 yr old we were charged 250 pesos a night to have a sheet and blanket for the sofa bed, breakfast buffet today ran out of food by 8 am and would only have minimal amount in the serving tray. Breakfast was good for 2 only with 600 peso charge for child. Overall we were still very happy and will stay here again.
Michael, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great but customer service needs some training.
The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great
Brent, 1-night trip
Verified Hotels.com guest review

6/10 Good

Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.
cashi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The food was fantastic
Reynaldo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Stayed for three days before heading out diving in Tubbataha reef. Large property, great pool, with good service, dining, and rooms.
Robert, 2-night family trip
Verified Orbitz guest review

4/10 Fair

Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).
Dametreus, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Second time here and staff and facilities are excellent!
Jago, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
JAMES, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect 4 nights over Easter
Perfect little break, amazing rooms and pool and amenities, great staff, super friendly and fun if you give them half a chance to be. I will be back again.
Jago, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour
Ian, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.
Amalia, 3-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.
Bruce, 8-night romance trip
Verified Expedia guest review

6/10 Good

Needs to renovated
The hotel is not bad but it needs to renovated, there are a beautiful fish swimming nearby. There is a free shuttle to the airport, and an extra building is building up. But the accommodation is expensive a little bit.
2-night trip
Verified Hotels.com guest review