The US Embassy and the Consulate in Kazakhstan - 6 min drive
EXPO 2017 - 7 min drive
Getting around
Astana (NQZ-Nursultan Nazarbayev Intl.) - 24 min drive
Astana Railway Station - 24 min drive
Airport shuttle (surcharge)
Restaurants
Salone del Gusto - 2 min walk
London Paris by Mafamille - 7 min walk
KFC - 8 min walk
Loyo - 6 min walk
The Irish Pub - 11 min walk
About this property
Hilton Garden Inn Astana
When visiting Astana, Hilton Garden Inn Astana is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Garden Grille and Bar, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a sauna are other highlights.
Languages
English, Russian
At a glance
Hotel size
249 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Pets
Pets allowed (up to 11 kg per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 2014
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
37-inch LCD TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Garden Grille and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 6000 to 6500 per person
Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of KZT 10000 per accommodation, per stay
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Astana Hilton
Astana Hilton Garden Inn
Astana Inn
Garden Inn Astana
Hilton Astana
Hilton Garden Astana
Hilton Garden Inn Astana
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Hilton Garden Inn Astana Hotel Nur-Sultan
Hilton Garden Inn Astana Hotel
Hilton Garden Inn Astana Nur-Sultan
Hotel Hilton Garden Inn Astana Nur-Sultan
Nur-Sultan Hilton Garden Inn Astana Hotel
Hotel Hilton Garden Inn Astana
Hilton Astana Nur Sultan
Frequently asked questions
Does Hilton Garden Inn Astana offer free cancellation for a full refund?
Yes, Hilton Garden Inn Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Astana?
Yes, pets are welcome, with a maximum weight of 11 kg per pet. There's a charge of KZT 10000 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Garden Inn Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by Hilton Garden Inn Astana?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one-way.
What are the check-in and check-out times at Hilton Garden Inn Astana?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Garden Inn Astana and nearby?
Hilton Garden Inn Astana has a sauna and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Astana?
Yes, Garden Grille and Bar offers international cuisine.
What's the area around Hilton Garden Inn Astana like?
Hilton Garden Inn Astana is in Yesil District, a short 12-minute walk from Khan Shatyr and 16 minutes' walk from Keruen.
Hilton Garden Inn Astana Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Oct 2024
Zlata
Zlata, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Louis
Louis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2024
Lenni
Lenni, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 June 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 May 2024
+ good location.
+ Name - Hilton.
- The internet has a low speed and not stable.
- They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems.
- The room is always cold and heating and clima is not working properly.
- inadequate personel for room cleaning. They could clean only once and at a evening time.
Long story short - the money you pay and the comfort you get does not match.
CANBERK
CANBERK, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2024
Too hot in the rooms and slow internet
Maria Gabriela
Maria Gabriela, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
15 Dec 2023
Louis
Louis, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2023
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Craig
Craig, 3-night business trip
Verified Expedia guest review
6/10 Good
2 May 2023
Uncomfortable stay.
Unprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2023
Great customer service, nice breakfast.
Dinara
Dinara, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Jan 2023
Malik
Malik, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2022
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Peter
Peter, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
5 Oct 2022
Good
Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Louis
Louis, 2-night business trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2022
Functional, ok for business travel
I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
27 Sept 2022
Matus
Matus, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2022
Though I visited Nursultan 3 years ago, but hotel was wonderful.
Sangcheol
Sangcheol, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Dec 2021
Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Craig
Craig, 3-night business trip
Verified Expedia guest review
8/10 Very good
18 Nov 2021
Good option for business trip
Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Yuliya
Yuliya, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2021
Excellent
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
3 May 2021
Yuliya
Yuliya, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Apr 2021
Great staff, location and service
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
15 Feb 2021
Good ratio between price and quality
Shukhrat
Shukhrat, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Feb 2020
Comfortable stay
Staff were welcoming and friendly. Good service and facilities in general. There was a big shopping mall about 10 mins walk from the hotel which was convenient. Breakfast was slightly disappointing as I would have liked more hot food.
Yoshie
Yoshie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2019
Astana is Cold in Winter
Great hotel. In a great location
G
G, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2019
Clean and modern in a good location. Friendly staff and nice rooms.