Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Queretaro, Queretaro, Mexico
1 room, 2 adults

Holiday Inn Queretaro Zona Krystal

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Km 11 Carretera Queretaro, San Luis Posti, Queretaro, QRO, 76100, Mexico

3.5-star hotel with outdoor pool, near Antea Lifestyle Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • No complaints whatsoever, great staff and hotel rooms always fresh and clean. Aug. 23, 2020
  • Rooms were really clean and quiet. Everyone was helpful and nice.Jul. 25, 2020

Holiday Inn Queretaro Zona Krystal

from A$74
  • Room, 2 Double Beds (Feature)
  • Room, 2 Double Beds, View (PANORAMIC View)
  • Room, 1 King Bed (Feature)
  • Room, 1 King Bed, View (PANORAMIC View)
  • Standard Room
  • Junior Suite, 1 King Bed, Jetted Tub
  • Junior Suite, 1 King Bed, View (Amazing View)
  • Room, 2 Double Beds, Accessible (Mobility)
  • Deluxe Room

What’s around Holiday Inn Queretaro Zona Krystal

Landmarks

  • In Jurica
  • Antea Lifestyle Center - 14 min walk
  • Uptown Center - 21 min walk
  • Urban Center Shopping Mall - 22 min walk
  • Plaza Ubika - 2.6 mi / 4.1 km
  • Centro Histórico - 3 mi / 4.8 km
  • Plaza Juriquilla - 3.7 mi / 5.9 km
  • UNAM Campus Juriquilla - 3.9 mi / 6.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 34 min drive

At a glance

Key facts

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

  • Free RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business centre
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Accessible bathtub
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 55-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Krystall - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Holiday Inn Queretaro Zona Krystal’s small print

Also known as

  • Holiday Inn Queretaro Zona Krystal Hotel
  • Holiday Inn Queretaro Zona Krystal Hotel
  • Holiday Inn Queretaro Zona Krystal Queretaro
  • Holiday Inn Queretaro Zona Krystal Hotel Queretaro
  • Holiday Inn Zona Krystal Hotel
  • Holiday Inn Queretaro Zona Krystal
  • Holiday Inn Zona Krystal
  • Holiday Inn Queretaro Zona Krystal Hotel
  • Holiday Queretaro Zona Krystal

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8 AM to 8 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for MXN 250.0 per night

    Breakfast costs between MXN 195 and MXN 329 per person (approximately)

    Cribs/Infant beds are available for MXN 250.0 per night

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Queretaro Zona Krystal

    • Does Holiday Inn Queretaro Zona Krystal offer free cancellation for a full refund?
      Yes, Holiday Inn Queretaro Zona Krystal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Holiday Inn Queretaro Zona Krystal?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Holiday Inn Queretaro Zona Krystal?
      Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Is there a pool at Holiday Inn Queretaro Zona Krystal?
      Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
    • Are pets allowed at Holiday Inn Queretaro Zona Krystal?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Holiday Inn Queretaro Zona Krystal?
      You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
    • Are there restaurants at or near Holiday Inn Queretaro Zona Krystal?
      Yes, Krystall offers international cuisine. Nearby restaurants include Taberna El Quillo (9-min walk), Franco - Cocina Urbana (11-min walk), and Hacienda El Salitre (12-min walk).

    Recent reviews

    Fabulous 8.8 From 157 reviews

    Exceptional 10.0
    Perfect hotel in Queretaro for business or a short stay, just across from Abtea shopping center and Juriquilla. I would recommend bringing your own car, although Uber works fin. We where one of the fist guests no in pandemic times and we felt quite safe.
    IGNACIO, us1 night business trip
    Exceptional 10.0
    Amazing hotel
    We went for a wedding, it was a great stay! Everyone is very nice and they have a little shop with snacks and a restaurant. Its very close to Plaza Antea, which is amazing!
    us2 night trip with friends
    Exceptional 10.0
    Very nice rooms, very new hotel.
    Nearly new hotel with an excellent restaurant, both service and food, and buffet breakfast. Easy access from the south but from the north you will need to exit the expressway and then cross over the highway and go north a few hundred meters.
    Ron, us1 night trip
    Exceptional 10.0
    This is an excellent hotel. The staff was friendly and very helpful. The kitchen manager has no manner when it comes to their room service waiter making a mistake and instead of waiting until morning to correct, sends the waiter up after 11pm when I was asleep. But he was the only idiot. Everything else was first class.
    us2 night romance trip
    Exceptional 10.0
    All good, neat place Friendly staff Good room service food
    us1 night romance trip
    Exceptional 10.0
    Holiday Inn High Standard
    I love the pillows that have the firmness embroidered on them, and very accurate. The king size bed was perfect, clean and modern bathroom, rain shower with good water pressure, foot shelf in the shower helps.
    us2 night business trip
    Very good 8.0
    The shower its kind of weak. The rest its in great conditions
    us1 night business trip
    Very good 8.0
    It was spacious and clean. The restaurant serves a variety of food. The staff was friendly and helpful.
    ca7 night family trip
    Exceptional 10.0
    nice place on amazing location
    nice place to stay near to comertial ANTEA zone
    us1 night family trip
    Very good 8.0
    Nice place
    In general it was a good place to stay. We went to a wedding so we didn’t hang much time in the hotel. It is kind of noisy we had a couple with a baby in the next room but the place was very confortable.
    mx1 night romance trip

    Holiday Inn Queretaro Zona Krystal