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Hotel Serra Nevada

3.5 star property
Family-friendly hotel with indoor pool, near Canela Automobile Museum

Photo gallery for Hotel Serra Nevada

Reception
Indoor pool, pool loungers
Fireplace
Restaurant
Front of property
In the midst of Canela's natural beauty, Hotel Serra Nevada offers a warm retreat. Enjoy shopping on site, indulge in a breakfast buffet or unwind with some family fun at the playground and arcade/game room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Free breakfast
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Room service
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
The current price is AU$111
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Single Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Duplex Suite

Duplex Suite | Bathroom

Duplex Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Triple Room Deluxe

1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room Deluxe

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Suite

  • Sleeps 5
  • 3 Single Beds and 1 Queen Bed

View all photos for Room Deluxe with Air Conditioning

1 bedroom, in-room safe, free WiFi, bed sheets

Room Deluxe with Air Conditioning

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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The price is AU$70
includes taxes & fees
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About the area

Map
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000

What's nearby

  • Alpen Park - 4 min drive - 3.7 km
  • Dreamland Wax Museum - 4 min drive - 3.3 km
  • Gramado Covered Street - 9 min drive - 7.2 km
  • Gramado Central Avenue - 9 min drive - 7.2 km
  • Mini Mundo - 10 min drive - 8.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 99 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 148 min drive

Restaurants

  • ‪Lá Em Casa - ‬8 min walk
  • ‪Olimpia Restaurante - ‬2 min walk
  • ‪Pappardelle - ‬2 min walk
  • ‪Sala do Lago - Grande Hotel Canela - ‬6 min walk
  • ‪Galangal Restaurante Asiático - ‬4 min walk

About this property

Hotel Serra Nevada

Hotel Serra Nevada features a free kids' club and puts you within a 10-minute drive of Gramado Covered Street. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a hot tub and a sauna.

Languages

Portuguese, Spanish

At a glance

DONE

Hotel size

    • 101 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for BRL 150.0 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Serra
Hotel Serra Nevada
Hotel Serra Nevada Canela
Serra Hotel
Serra Nevada Canela
Hotel Serra Nevada Canela, Brazil
Hotel Serra Nevada Hotel
Hotel Serra Nevada Canela
Hotel Serra Nevada Hotel Canela

Frequently asked questions

Does Hotel Serra Nevada offer free cancellation for a full refund?

Yes, Hotel Serra Nevada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serra Nevada?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Hotel Serra Nevada?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Serra Nevada?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Serra Nevada?

Check-in start time: noon; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Serra Nevada and nearby?

Hotel Serra Nevada has an indoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Hotel Serra Nevada?

Yes, there's an on-site restaurant.

What's the area around Hotel Serra Nevada like?

Hotel Serra Nevada is a short 13-minute walk from Cathedral of Our Lady of Lourdes and 18 minutes' walk from Steam World.

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Hotel Serra Nevada Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Estadia maravilhosa. O Hotel é incrível. Atendimento perfeito. Café da manhã delicioso. Certamente voltaremos mais vezes.
1-night trip

8/10

O hotel é maravilhoso, tive uma ótima impressão assim que cheguei. A equipe é muito solícita e simpática, me receberam muito bem oferecendo café e um deles se disponibilizou a fazer um tour pela propriedade, enquanto outro levou as malas até o meu quarto e o manobrista levou o meu carro até o estacionamento. A piscina aquecida e sauna são fantásticas, a localização e arquitetura são incríveis. O único problema que tive foi a cama de casal minúscula e barulhenta, tive que dormir na cama de solteiro pois não coube eu e minha noiva na cama de casal (nos 2 temos cerca de 1,75 e 1,78m). É importante relatar também que o chuveiro demorou cerca de 3 minutos para aquecer, eu me senti incomodado com isso também.
1-night trip

6/10

1-night trip

10/10

Foi a segunda vez que fui, café da manha muito bom e variado. Local confortável e boa localização.
1-night trip

10/10

3-night trip

10/10

Hotel um pouco antigo mas boa acomodações, café da manhã de qualidade, em resumo vale o custo benefício !
3-night trip

8/10

Piscina com água abaixou do nível. Sauna molhada desligada quando formos usar
2-night trip

8/10

2-night trip

10/10

Sabia que o hotel era bom, mas me surpreendi ao chegar lá! Infraestrutura maravilhosa, e atendimento impecável! Com certeza voltarei mais vezes!
1-night trip

10/10

4-night trip

10/10

Muy buena estadía, Hermosa habitación y desayuno de la mañana. El personal muy atento
2-night trip

10/10

1-night trip

10/10

A estadia em sim muito boa. O único problema é o colchões muitos ruins. Os de solteiro muito duros para as crianças. E o de casal molas barulhenta e bem surradas e a acordar com dores nas costas foi tenso as últimas noites dormimos nos colchões das crianças que ficou menos pior e desconfortáveis por não cabermos nos colchões. Somente isso que atrapalhou um se não fosse isso seria mega excelente.
4-night trip

10/10

1-night trip

10/10

Hotel incrível. Excelente atendimento, localização e tudo mais!
1-night trip

10/10

atendimento super acolhedor, localização ótima e segura. Quarto confortável para 5 pesoas espaçoso, uma vista linda inspiradora.
2-night trip

10/10

1-night trip

10/10

1-night trip

8/10

O Atendimento é muito bom. Local limpo, cheiroso. Vale o custo benefício.
2-night trip

10/10

2-night trip

8/10

Me gustó la atención del personal y el desayuno grandioso. Las camas me fueron incómodas y la limpieza fue muy superficial. Deberían de tener camas más confortables y la limpieza a mejor profunidad.
6-night trip

10/10

Excelente instalação e funcionários. Muito bom, é minha segunda vez e vão ter outras
4-night trip

8/10

2-night trip

10/10

1-night trip

10/10

Incrível, perto da igreja de pedra, bem aconchegante, maravilhoso toda a equipe estão de parabéns.
3-night trip